Position Announcement
Financial Aid Technician (Full-time)
Columbus Technical College is seeking an individual to serve as a Full-time Financial Aid Technician in our
Student Affairs Department. This individual will be responsible for performing administrative, clerical, and
customer service duties in support of the student financial aid process.
Responsibilities:
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Greets visitors and answers telephone; disseminates general financial information to students and
the general public
Provides information regarding the financial aid resources available to students and parents
Evaluates financial aid applications and supporting documents for accuracy, clarity and completeness
to determine basic eligibility for financial aid
Updates appropriate BANNER screens related to document intake process
Instructs students in correct procedures for completing forms and applications, special requirements
and restrictions, and supporting documentation
Analyzes and determines status of applications and forms, referring complex problems to the
Financial Aid Coordinator
Compiles data and prepares and distributes basic information reports
Performs routine clerical duties such as data entry, answering phones, and/or related duties
Attends workshops, job-related training, and/or other staff development training programs
Reads pertinent work related information and materials, i.e. policy and procedure revisions as
needed
Assist in registration process
Minimum Qualifications
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High School Diploma or GED
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One (1) year related work experience in the customer service/administrative field
Preferred Qualifications
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An Associate Degree from an accredited college or university
One (1) year work experience in accounting related field with customer service experience
Salary/Benefits
Salary is commensurate with education and experience. Benefits include state holidays, annual, personal, and
sick leave, and the State of Georgia Flexible Benefits Program.
Application Deadline
For consideration, applications should be received by August 13, 2015. Applicants must submit a Columbus
Technical College employment application online at www.columbustech.edu CTC Employment, and upload a
cover letter and resume at time of application (Incomplete submissions will not be considered). Background
check is required.
Employment Policy
The Technical College System of Georgia and its constituent Technical Colleges do not discriminate on the
basis of race, color, creed, national or ethnic origin, gender, religion, disability, age, political affiliation or
belief, genetic information, disabled veteran, veteran of the Vietnam Era, spouse of military member or
citizenship status (except in those special circumstances permitted or mandated by law). This
nondiscrimination policy encompasses the operation of all technical college-administered programs,
programs financed by the federal government including any Workforce Investment Act of 1998 (WIA) Title I
financed programs, educational programs and activities, including admissions, scholarships and loans,
student life, and athletics. It also encompasses the recruitment and employment of personnel and contracting
for goods and services.
The Technical College System of Georgia and its colleges shall promote the realization of equal opportunity
through a positive continuing program of specific practices. The following person has been designated to
handle inquiries regarding the nondiscrimination policies for Columbus Technical College: Patricia Hood,
Executive Director of Human Resources and Title IX and Section 504 Coordinator, 928 Manchester
Expressway, Columbus, GA 31904 or 706-649-1883.
Posted: 07/30/15
Job Title: Financial Aid Technician
Supervisor:
Job Code: 10511
Assistant Director, Financial Aid
JOB SUMMARY
The Financial Aid Technician is responsible for performing administrative, clerical, and customer
service duties in support of the student financial aid process.
MAJOR DUTIES
 Greets visitors and answers telephone; disseminates general financial information to
students and the general public;
 Provides information regarding the financial aid resources available to students and
parents;
 Evaluates financial aid applications and supporting documents for accuracy, clarity and
completeness to determine basic eligibility for financial aid;
 Updates appropriate BANNER screens related to document intake process;
 Instructs students in correct procedures for completing forms and applications, special
requirements and restrictions, and supporting documentation;
 Analyzes and determines status of applications and forms, referring complex problems
to the Financial Aid Coordinator.
COMPENTENCIES
 Knowledge of student financial aid processes and procedures
 Knowledge of college, state and federal student financial aid programs, regulations and
guidelines
 Knowledge of relevant federal and state regulations
 Skill in the operation of computers and job related software programs
 Skill in interpersonal relations and in dealing with the public
 Oral and written communication skills
MINIMUM QUALIFICATIONS
 High School diploma or GED *and* One (1) year of work related experience
PREFERRED QUALIFICATIONS
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Preferred qualifications may vary from location to location.