Circuit Lane Surgery - PPG Meeting no. 05 Meeting date: Wednesday 1st April 2015 Attendees: Jenny Marnock (Practice Manager) (JM), Reva Stewart (BHFT); PPG members – GR (chair), DE, CB, LD, MD, NL, PG, JMc, SB, EW, PD (Minutes). Apologies: Jenny Reaper (JR); Healthwatch; PPG members MB, BB & JT. Standard Agenda of Meeting: 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. Attendees and Apologies Agree previous Minutes Progress report from Practice Manager Report from BHFT Report from Healthwatch Address by Guest speaker (as appropriate). Discussion of matters arising from Chairman and other PPG members AOB Concluding remarks from Chairman Details of next meeting. 1. See top of document. 2. This is the first in a series of formal Minutes, which are to be displayed on the Practice notice board, and published on the Circuit Lane website. 3. JM tabled the Standard Reporting Template, which is specific documentation covering a PPG, is required to be submitted annually to NHS England Contracts Team and displayed on the Practice website. JM stated that Procurement (of Services) for the full contract was now a priority and patients’ views were obtained via Friends and Family cards, ongoing verbal polling of patients following consultations and via the PPG process. Feedback from these is overwhelmingly positive. JM agreed that the document would be resubmitted with a clarification to the final section. JM and JR attended an NHS England review meeting, with positive reports. A new procurement process is to be introduced. Wider patient involvement would be appreciated. The surgery now has a full complement of doctors. Progress (near future): From April 2nd patients will be able to register their interest in booking on-line appointments and will have limited access to their own records. In April there will be direct electronic forwarding of prescriptions to the pharmacy. From 22-04-15 to 01-05-15 there will Diabetic Eye Screening on site - patients who have this condition will be notified. 4. RS (BHFT) reported that they were pleased with progress. 5. n/a. 6. n/a 7. PPG requested pictures of doctors to be updated on the notice board and website. Agreed by JM. The publication of specialisms of doctors was requested and will be discussed. (To be discussed – JM, RS). JM will invite doctors to future meetings. Page 1 of 2 Unpaid attendance at long meetings at remote meetings was not popular with PPG members. JM/RS stated that there was no system in place for reimbursement of expenses. 8. AOB, Meeting Management Notes and Conclusions It was agreed that Minutes would contain a sufficient record of patient representative attendees, to allow an adequate indication of the meeting provenance and quorum, but (in order to respect patient confidentiality and privacy), not give full names. The Minutes would be emailed to all members of the PPG following review by the Chairman (and others, as considered appropriate) and subsequently placed on PPG noticeboard and web site. Communications between the practice management and patient representatives would normally be via the Chairman. The date of the next meeting was agreed and noted below. Next Meeting: Venue for Meeting 06 is Wednesday 6th May 2015, 18:15 to 19:30, Surgery Waiting Room. Page 2 of 2