Queen Street Surgery
Patient Participation Group
Minutes of Meeting held on Thursday 9th July 2015
The meeting started at 6:00pm; Chaired by Grant Osborne.
Present:
Grant Osborne
Dave Large
Carole Large
Stephen O’Donnell
Julia Morrison
Group Chairman
Interim Group Secretary
Patient Representative
Patient Representative
Patient Representative
Guest
Nil
Apologies:
Sue Garrett
Practice Manager
Stephen Bowles
Group Minutes Secretary
Hanif Mohammed (West / South Yorkshire & Bassetlaw Commissioning Support Unit)
1. Members Photos were taken before the meeting for group identity cards.
2. Minutes of meeting held on 12th June 2015 were read out, agreed and signed off.
3. Chairman’s comments Grant gave Sue’s apologies for the meeting, accepted.

Grant then went on to discuss a request from Sue (Practice Manager) asking if it
would be possible to start the PPG Group meetings earlier so that they would be
finished at a reasonable time. It was agreed that the PPG meetings would start at
5:15pm, short term.

Grant then informed the group that he had received an email from Hanif C.C.G
(Clinical Commissioning Group) stating that the C.C.G feel that our P.P.Group no
longer required a C.C.G member to be present at our meetings as we were now selfsupporting. But would provide support if required.

Grant also informed the group that Queens Street PPG has been officially certified by
N.A.P.P and that the certificate will be laminated and displayed on the PPG Notice
Board. This certification means that we are able to produce our own appropriate
literature in accordance with N.A.P.P rules and procedures.
4. Secretary then gave a short report on the P.P.G. Network meeting held on
Wednesday 17th June at White Rose House Wakefield. Followed by a short discussion
on the Friends and Family report.
Practice Manager
5. Sue had submitted a written report as follows.
 Not much to report on the practice as things are quiet at the moment.
 Friends & Family report figures.
 Extremely Likely 14
 Likely 1
 Neither likely nor unlikely 1

Five Comments were Received,
 Internet ordering of repeat Prescriptions, Half Day, Saturday opening.
 Everything Great.
 As Always – Top class treatment.
 Dr Dewhirst is very polite and offers a very informative consultation.
 Nothing – Think my GP is the best in Normanton.
It was then suggested that we invite a representative from the Park View practice
PPG to attend our next meeting if possible.
6. Group Logo, after a short debate logo N0 5 was selected to be produced with curved
lettering and incorporating the crown logo already in use by the practice.
7. Patient suggestions to PPG group. (Nil to Date)
8. Children’s play area, This was discussed at length as a request from Dr Dewhirst that
he would like to see this project completed by a minimum amount of people i.e.: 2
but with full discussion and support of the group.
Sue had submitted several catalogues and highlighted several items that could be
incorporated into the new improved Children’s play area.
The group then discussed and selected several items for use in the new play area.
 Table and 4 Chairs for 4 – 6 year olds
 Play mat
 Educational wall charts, The selections would now be dicussed with Sue and
Dr Dewhirst for their approval.
9. Feedback the P.R.G quarter 1 report was tabled until the next meeting in order to
give group members time to read and comment on it.
A.O.B
Diabetic survey. This had been completed by some group members and Stephen
O’Donnell reported that the survey had been passed on to his Students for
completion.
Meeting Closed at 7:30pm
Next Meeting:- Thursday 13th August at 5:15pm