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Objective: Internship
Results-driven, motivated student seeking a management or marketing internship in Spring 2016 with a strong desire to learn the trade in a real time environment.
Education and Credentials
Penn State University
Bachelor of Science in Business, Management and Marketing
Dean’s List | Penn State Trustee Scholarship
May 2016
GPA: 3.89
City College of San Francisco
Associate in Science, General Business
Dean’s List | Graduated with Highest Honor
May 2013
GPA: 3.89
San Francisco State University Fall 2013
Coursework in Business Information System GPA: 3.83
Dean’t List
Google Analytics Certification
Certification number: 2388263 | Expired: Oct 2015
Related Coursework
• Social Media Marketing
• Selling Techniques
• Consumer Behavior
• Strategic Business Planning
• Corporate Finance • Supply Chain Management
• Small Business Management • Organizational Behavior
• Advertising and Sales Promotion • International Business
• Project Management
• Business Law
Experience
1015store.com | Los Angeles, CA OFFICE MANAGER Dec 2013 ‒ Apr 2014
• Assumed full responsibility in implementing daily business operations in alignment with all state and federal regulations.
• Delivered presentations, negotiated contracts, and utilized social media contacts and profiles to exceed target quotas.
• Aided the company executive in driving the achievement of overall company objectives on revenue, expense and budgeting though the development of accounting department while monitoring extensive financial records for audit by Internal Revenue Service (IRS) and California Fund Charge Tax Board.
• Utilized and monitored QuickBooks, tracking expense, and charting accounts while coordinating with accountant to identify financial issues on financial statements, income statements, and payroll with requisite solutions.
• Rendered support to ongoing Google Analytics to enhance website communications, purchase cycle, conversation rate, and mitigating cart abandonment rate.
• Demonstrated efficiency in overseeing production and assembly line
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Jolin Couture | Flushing, NY RETAIL MANAGER
Aug 2007 ‒ Sep 2008
• Demonstrated exemplary performance in communicating sales opportunities to new and existing customers.
• Performed administrative functions for all legal paperwork in coordination with legal consulting to guarantee complete conformity with federal, state, and city regulations.
• Dealt with the preparation of paperwork for outgoing faxes and courier packages while overseeing shipping and receiving activities.
• Established and maintained long-lasting relationships with team member and customers.
• Took full accountability in handling company financial activities in alignment with organizational goals.
• Successfully drove startup company daily revenue of $1K with $8k total initial investment
Samsun Medical Center | Manhattan, NY RECEPTIONIST
May 2006 ‒ Aug 2007
• Employed strong communications skills in responding to multi-line phone calls by answering public inquiries with appropriate resolutions.
• Guaranteed the delivery of outstanding customer service for order transactions in a timely and efficient manner.
• Secured and properly maintained files, records, and databases, covering master extension, cellphone, and office inventory lists.
• Rendered effectual assistance to office services in key areas of housekeeping, office supplies procurement, and catering orders as necessary.
Skills
Operating Systems
Applications
Windows XP / Vista / 7 / 8 / 8.1
Microsoft Office Suite (Word, Excel, PowerPoint, Access, Project),
QuickBooks, Photoshop, and Light Room
Web-based Office Suite Google Docs, Google Apps, Google Analytics, Google Adwords,
Webmaster Tools, and Magento
Languages HTML, Mandarin, Cantonese, English
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