British retailers’ priorities for payments 16 December 2013 British retailers have been calling for a fair, transparent and competitive payments market and a reduction in excessive fees charged by banks to process card payments, which can be particularly detrimental to small businesses who invariably pay the highest fees. The European General Court has now ruled that interchange fees1 are anti-competitive. The UK represents a third of the European payments market and we therefore welcome the European Commission’s recent proposal as an important first step to regulate these fees by imposing a maximum cap at 0.2% and 0.3% respectively for consumer debit and credit cards and the abolition of the ‘honour all cards rule’ that forces us to accept all cards irrespective of cost. MasterCard claim that any reductions in fees will simply increase our profits. This is wrong. The market in which we operate is highly competitive. We compete on price and value every day and put our customers at the heart of everything we do. Any savings in a reduction in card interchange fees will create capital to enable a range of investments to be made such as, investing in new store designs; improving customer service propositions; extending the range of products available; investing in technology to improve the customer shopping experience (multichannel, mobile); expanding our commercial footprint through new stores; and crucially, enabling small businesses to compete more effectively. The window for change is limited: with European parliamentary elections and a new European Commission in the middle of 2014, change needs to come now. We therefore call on UK Government, UK and European MEP’s to follow the lead of other member states and put their full weight and support behind the comprehensive and carefully considered regulatory proposal published by the European Commission. Any dilution of its content will simply allow these excessive costs to continue, remove transparency and result in a lack of proper competition within the banking sector. Interchange fees are charged by a cardholder's bank (the 'issuing bank') to a merchant's bank (the 'acquiring bank') for each sales transaction made at a merchant outlet with a payment card. 1 1 This letter is signed by the following retail CEOs: Sir Ian Cheshire, Group Chief Executive, Kingfisher and Chairman, British Retail Consortium Justin King CBE, Chief Executive, Sainsbury’s Marc Bolland, Chief Executive Officer, Marks and Spencer Andy Clarke, Chief Executive Officer , Asda Dalton Philips, Chief Executive Officer, Morrisons Lord Wolfson, Chief Executive, Next Terry Duddy, Chief Executive , Home Retail Group Andy Harrison, Chief Executive, Whitbread Simon Roberts, Managing Director, Boots UK and Ireland Sebastian James , Group Chief Executive, Dixons Retail Steve Clarke, Chief Executive, WH Smith Tim Steiner, Chief Executive Officer, Ocado Roger Whiteside, Chief Executive Officer, Greggs Debbie Robinson, Managing Director, SPAR UK Limited Alan Hawkins, Association Chief Executive Officer, British Independent Carol Paris, Director General, Horticultural Trades Association Helen Dickinson, Director General, British Retail Consortium 2 Retailers