College of Professional Studies Department of Professional & Community Leadership MODERN ORGANIZATION THEORY PAD 5107: Online Course Wm. M. Haraway, III Ph.D. wharaway@uwf.edu Building 77, Room 121C (850) 473-7243 Office (850) 995-8419 Home Office Campus Office Hours: Tuesday: 2-5 p.m. Wednesday: 2-5 p.m. Or by appointment Course Overview Organization theory attempts to balance psychology=s emphasis on individual development with explanations of human behavior rooted in the structure and culture of organizations. Most people spend much of their lives in organizational contexts. They often complain about the quality of life in these settings. Currently there are a variety of efforts to reform and restructure organizationsBpublic and private. However, in order to improve organizations, we first need to understand what they are, how they got to be that way and influence those who work in and are served by them. These are the focal concerns of this course. Emphasis will be placed on the uniqueness of public organizations and the significance of praxisBrelating theory to practice. Toward that goal, the course is designed as a graduate seminar requiring participants to demonstrate initiative and perform independent study. Discussions of readings will be based on the experiences, knowledge, skills, and abilities of participants, in addition to those of the professor. This will require that all assignments (readings, presentations, and papers) be completed in a timely manner. Student Learning Outcomes To describe the elements of organizational structure and culture. To identify traditional and contemporary theories explaining organizational structure and behavior. To understand ways in which organizational structure and culture influence the behavior of members of the organization. To demonstrate fluency in the use of organizational terms, frames, and concepts. To describe methods used to study organizations. To identify emerging models and issues for organizations. Required Readings Scott, W. Richard and Gerald F. Davis. Organizations and Organizing, Rational Natural, and Open System Perspectives. New Jersey: Prentice Hall, 2007. (Assignments Re: Scott) Gortner, Harold F., Kenneth L. Nichols, and Carolyn Ball. Organization Theory, A Public and Nonprofit Perspective, 3ed. CA: Wadsworth, 2007. (Assignments Re: GMN) Cohen, Steven and William Eimicke. Tools for Innovators, Creative Strategies for Managing Public Sector Organizations. California: Jossey-Bass, 1998. (Assignments Re: C & E) Publication Manual of the American Psychological Association. 5ed. Washington DC: American Psychological Association, 2001. (APA on syllabus). Course Requirements and Grading Midterm Examination-35% Applied Research Paper-40% Online Participation/Drop box Assignments-20% Diagnostic Essay-5% Expectations for Academic Conduct As members of the University of West Florida academic community, we commit ourselves to honesty. As we strive for excellence in performance, integrity (both personal and institutional) is our most precious asset. Honesty in our academic work is vital, and we will not knowingly act in ways that erode that integrity. Accordingly, we pledge not to cheat, nor to tolerate cheating, nor to plagiarize the work of others. We pledge to share community resources in ways that are responsible and that comply with established policies of fairness. Cooperation and competition are means to high achievement and are encouraged. Indeed, cooperation is expected unless our directive is to individual performance. We will compete constructively and professionally for the purpose of stimulating high performance and standards. Finally, we accept adherence to this set of expectations for academic conduct as a condition of membership in the UWF academic community. Standards for Written Assignments Students are expected to read, understand, and comply with the requirements of the Fifth Edition of the Publication Manual of the American Psychological Association (APA) for all assignments and manuscripts. This includes the AEthical Standards for the Reporting and Publishing of Scientific Information@ included therein. All work submitted online and/or in writing for this course must be the student's own and may not have been used whole and/or in part for any other purpose without the professor's prior written permission (if in doubt you must ask the professor). Assistance Students with special needs who require specific examination-related or other courserelated accommodations should contact the Director of Disabled Student Services (DSS), dss@uwf.edu , (850) 474-2387. DSS will provide the student with a letter for the instructor that will specify any recommended accommodations. Class Schedule & Assignments Week 1: Building an Online Community (Online Learner Orientation) Week 2: Review and complete the Online Orientation, student D2L training, and complete your student biography in the D2L “Classlist” link. Participate in the group threaded discussion under the “Discussion” link. Review the Syllabus, Research Paper Guidelines and Requirements, Motivation Humor, instructor’s vita, and the several related articles in the “Important Course Information” link. You will also find a printable course schedule of assignments so that you can work ahead when possible. Organization Theory and Practice - An Overview Scott, Chapter 1 - The Subject is Organizations. Recommended Reading: ASocrates Discovers Generic Management@ (Classics of Organization Theory, Shafritz, Jay M. and Ott, J. Steven, Harcourt Brace, CA: 1996). Recommended Reading: APublic Administration and the Public Interest" (Classics of Organization Theory, Safritz, Jay M. and Ott, J. Steven, Wadsworth, CA: 1992). Threaded Discussion Week 3: The Public Administration Context GMN, Chapters 1-2 - What are Organizations and How are Bureaus Different? GMN, Chapter 3 - Law and Legal Authority; Efficiency and Rationality; Psychology and Social Relations; and Politics and Power. Threaded Discussion Week 4: Rational, Natural, and Open Systems Perspective Scott, Chapters 2-5 - Three Perspectives on Organizations. Recommended Reading: Scott, Chapters 6-8 (pp.123-229) -Organization Environments, Creating Organizations, and Boundary Setting/Spanning. Threaded Discussion Week 5: Structural Complexity and Organizational Design GMN, Chapter 4 - Organization Structure & Design. Recommended Reading: The Structure of Organizations, 1979 (Mintzberg, Henry, Prentice Hall, NJ: 18-34). Threaded Discussion Week 6: Sources of Structural Complexity: Technical Core & Peripheral Components Scott, Chapter 9 - The Technical Components. Scott, Chapter 10 - The Peripheral Components. Threaded Discussion Drop Box Assignment: Personal Theory Style Diagnostic Essay Electronically Due Week 7: Structural Influences on Dynamic Processes: Communication GMN, Chapter 5 - Formal and Informal Communication (Interpersonal Communication and Communication Networks). Recommended Reading: "Internal Communication: Mistakes Only Really Smart People Make," (Organizational Behavior, An Experiential Approach, 2001, Prentice Hall, CA: 146-149). Threaded Discussion Submit a 1-page paper to the drop box that updates the instructor about your applied research paper project for the course. Remember that your topic must be approved by the instructor in advance before your begin your research (See Guidelines for the Applied Research Paper in the Important Course Information Link) Week 8: Midterm Examination Week Complete and electonically submit your midterm examination in the dropbox. Week 9: Control Systems in Public Organizations GMN, Chapter 6 - Bureaucratic Control of Organizations. Scott, Chapter 11 - Goals, Power, and Control. Recommended Reading: Trust in Organizations, Frontiers of Theory and Research (Kramer, Roderick M. and Tyler, Tom R., Sage, CA: 16-38). Threaded Discussion Week 10: Organizational Decision Making GMN, Chapter 7 - Decision Making in Public Organizations. Recommended Reading: "The Proverbs of Administration," Simon, Herbert A. Public Administration Review (Winter 1946): 6, 53-67. Threaded Discussion Week 11: Theories of Work Motivation GMN, Chapter 8 - Work Motivation in the Bureau Setting (Content, Cognitive Process, and Behaviorist Theories of Work Motivation). C & E, Chapter 1 - Understanding and Applying Innovation Strategies in the Public Sector. Recommended Reading: "The Giving of Orders," Follett, Mary Parker (In Scientific Foundations of Business Administration, 1926, Williams & Wilkins; reprinted in Classics of Organization Theory, 1996, pp. 156-162). Recommended Reading: "A Theory of Human Motivation," Maslow, Abraham H., Psychological Review 50 (1943): 370-396. Threaded Discussion Week 12: Applications of Theory to Practice: Leadership and Management GMN, Chapter 9 - Leadership & Management in Public Organizations. Scott, Chapter 13 - Organizational Effectiveness. C & E, Chapter 2 - Strategic Planning. Recommended Reading: "Leadership in an Organized Anarchy," Cohen, Michael D. and James G. March. Classics of Organization Theory, pp. 385-399). Threaded Discussion Week 13: Organization Change and Development (OD) GMN, Chapter 10 - Public Sector Organization Change and Development. C & E, Chapters 3-4 - Reengineering & Total Quality Management (TQM). Recommended Reading: "Rewriting Government's DNA," Osborne, David and Peter Plastrik. The New Democrat vol. 9, no. 2 March/April 1997, pp. 8-12. Recommended Reading: "Reinvent Government or Rediscover It?" Goodsell, Charles T. Public Administration Review 53 no. 1, January/February 1993: 85-87. Threaded Discussion Week 14: Diagnosing Organizational Problems and Identifying Organizational Pathologies C & E, Chapter 5 - Benchmarking and Performance Management. Scott, Chapter 12 - Organizational Pathologies. Threaded Discussion Week 15: Part I:Emerging Models and Issues for Public Organizations C & E, Chapter 6 - Team Management. Recommended Reading: "Institutionalized Organizations: Formal Structure as Myth and Ceremony," John W. Meyer and Brian Rowan. (In The New Institutionalism in Oranizational Anaylsis, Powell, Walter W. and Paul J. DiMaggio, eds., 1991: 41-62). Recommended Reading: The Wisdom of Teams, Creating the HighPerformance Organization, 1993, Katzenbach, J. R. and D.K. Smith. MA: Harvard Business School Press, 9-84). ThreadedDiscussion PartII:Praxis - Summary & Conclusions C & E, Chapter 7 - Privatizing and Contracting Out Public Goods and Services. Recommended Reading: "Rediscovering Process Values in Employee Grievance Procedures," Haraway, III, W. M. Administration & Society 34(5), November 2002, 499-521. Complete the Online Student Evaluation of Course/Instructor **************************************************** Drop box Assignment: Course Research Papers Due **************************************************** RESEARCH PAPER GUIDELINES The major intellectual project of the course that students are expected to complete is the formal research paper. The paper must be written in APA format and style. To that end, students are expected to read, understand, and comply with the requirements of the Fifth Edition of the Publication Manual of the American Psychological Association (APA) for all assignments and manuscripts. This includes the "Ethical Standards for the Reporting and Publishing of Scientific Information" included therein. All work submitted online and/or in writing for this course must be the student's own and may not have been used whole and/or in part for any other purpose without the professor's prior written permission (if in doubt you must ask the instructor). Students should select a paper topic consistent with their personal interests and intellectual curiosity that can be well managed within semester time parameters, based upon academic and other workloads. Thus, it is important to keep the focus of the research paper narrow by defining an "angle on or dimension of" public organizations. The instructor is available to assist in this effort. Please note that your paper topic must be approved in advance by the instructor. It is expected that the formal paper will be carefully researched and well-written. Toward that goal, the paper must use correct grammar, spelling, and punctuation. The completed paper shall be a minimum of 20 pages in length and not exceed 25 pages (excluding cover, endnotes, appendices, and references/bibliography). The research paper must be submitted no later than the last day of semester classes. Students are encouraged to complete and submit papers earlier if practicable. Late papers will be substantially discounted in grade, unless the delay is caused by a documented illness and/or personal emergency. A. Research papers will be graded based upon the following criteria: 1. Grammar, spelling, and punctuation (proofread and spell check). 2. Knowledge and understanding of the assigned readings and classroom discussions. 3. The ability to integrate knowledge from different sources (texts, library research, class discussions, and real life situations). 4. Analysis of materials to reach conclusions and support them in an organized, coherent manner. 5. Compliance with minimum/maximum length and submission requirements. ****************************************************************************** ****************************************************************************** Outline for Personal Organization Perspective Diagnostic Essay I. The organization perspective (Rational, Natural, or Open Systems Perspective) that I find myself most attracted to as a basis for analysis is .... A. The essence of this perspective as I understand it is.......... B. The events in my background, as aspects of my Apersonality or identity@ and other factors that lead me to be predisposed toward this are......... II. The organization perspective that I find myself least attracted to is .... A. The essence of this perspective as I understand it is........ B. The events in my background, as aspects of my Apersonality or identity,@ or other factors that I feel lead me to be predisposed toward this perspective are.......... III. What would be the most characteristic errors in organizational analysis and action that a person holding my organization theory preference would make? A. What would such a person tend to project into or onto organizational situations? B. What would such a person tend not to see in organizational situations? C. An example of a frequently occurring situation and the mistaken action that such a person would take is.......