College of Professional Studies Department of Applied Science, Technology and Administration PAD 5107: Online Course Modern Organization Theory Wm. M. Haraway, III Ph.D. wharaway@uwf.edu (850) 995-8419 Home Office (850) 324-0845 Cell (emergencies) Campus Office Hours: On-Line, and By appointment Course Overview Organization theory attempts to balance psychology's emphasis on individual development with explanations of human behavior rooted in the structure and culture of organizations. Most people spend much of their lives in organizational contexts. They often complain about the quality of life in these settings. Currently there are a variety of efforts to reform and restructure organizations public and private. However, in order to improve organizations, we first need to understand what they are, how they got to be that way and influence those who work in and are served by them. These are the focal concerns of this course. Emphasis will be placed on the uniqueness of public organizations and the significance of praxis relating theory to practice. Toward that goal, the course is designed as a graduate seminar requiring participants to demonstrate initiative and perform independent study. Discussions of readings will be based on the experiences, knowledge, skills, and abilities of participants, in addition to those of the professor. This will require that all assignments (readings, presentations, and papers) be completed in a timely manner. Student Learning Outcomes To describe the elements of organizational structure and culture. To identify traditional and contemporary theories explaining organizational structure and behavior. To understand ways in which organizational structure and culture influence the behavior of members of the organization. To demonstrate fluency in the use of organizational terms, frames, and concepts. To describe methods used to study organizations. To identify emerging models and issues for organizations. Required Readings Scott, W. Richard and Gerald F. Davis. Organizations and Organizing, Rational Natural, and Open System Perspectives. New Jersey: Prentice Hall, 2007. (Assignments Re: SW) Gortner, Harold F., Kenneth L. Nichols, and Carolyn Ball. Organization Theory: A Public and Nonprofit Perspective, 3ed. CA: Wadsworth, 2007. (Assignments: GMN) Publication Manual of the American Psychological Association. 6ed. Washington, D.C. American Psychological Association, 2009/10. (APA on syllabus). Course Requirements and Grading Midterm Examination-45% Applied Research Paper-45% Online Participation/Drop box Assignments-10% Personal Diagnostic Essay- Required, not for grade Expectations for Academic Conduct As members of the University of West Florida academic community, we commit ourselves to honesty. As we strive for excellence in performance, integrity (both personal and institutional) is our most precious asset. Honesty in our academic work is vital, and we will not knowingly act in ways that erode that integrity. Accordingly, we pledge not to cheat, nor to tolerate cheating, nor to plagiarize the work of others. We pledge to share community resources in ways that are responsible and that comply with established policies of fairness. Cooperation and competition are means to high achievement and are encouraged. Indeed, cooperation is expected unless our directive is to individual performance. We will compete constructively and professionally for the purpose of stimulating high performance and standards. Finally, we accept adherence to this set of expectations for academic conduct as a condition of membership in the UWF academic community. Standards for Written Assignments Students are expected to read, understand, and comply with the requirements of the Sixth Edition of the Publication Manual of the American Psychological Association (APA) for all assignments and manuscripts. This includes the "Ethical Standards for the Reporting and Publishing of Scientific Information" included therein. All work submitted online and/or in writing for this course must be the student's own and may not have been used whole and/or in part for any other purpose without the professor's prior written permission (if in doubt you must ask the professor). Assistance Students with special needs who require specific examination-related or other courserelated accommodations should contact the Director of Disabled Student Services (DSS), dss@uwf.edu , (850) 474-2387. DSS will provide the student with a letter for the instructor that will specify any recommended accommodations. Class Schedule & Assignments (Important Information: This is a guide for planning purposes, but the weekly assignments in the content area may slightly change during the semester. Thus, it is important to follow the weekly assignments listed in those links if there is any confusion between these assignments listed and those in the content area each week) Week 1: Building an Online Community (Online Learner Orientation) Review and complete the Online Orientation, student D2L training, and complete your student biography in the D2L “Classlist” link. Participate in the group threaded discussion under the “Discussion” link. Review the Syllabus, Research Paper Guidelines and Requirements, Motivation Humor, instructor’s vita, and the several related articles in the “Important Course Information” link. You will also find a printable course schedule of assignments so that you can work ahead when possible. Week 2: Organization Theory and Practice - An Overview Scott and Davis, Chapter 1 - The Subject is Organizations. Recommended Reading: "Socrates Discovers Generic Management" (Classics of Organization Theory, Shafritz, Jay M. and Ott, J. Steven, Harcourt Brace, CA: 1996). Threaded Discussion Week 3: The Public Administration Context GNB, Chapters 1-2 - Varieties of Organization Research and Theory & Blurring Sectors: Public and Private Threaded Discussion Week 4: Rational, Natural, and Open Systems Perspective Scott and Davis, Chapters 2-4: Organizations as Rational, Natural and Open Systems Recommended Reading: Scott and Davis Text, Chapter 9: The Dyadic Environment of Organization Week 5: Structural Complexity and Organizational Design Scott and Davis, Chapter 3: The Pivotal Controversies Scott and Davis, Chapter 4: Structure Recommended Reading: The Structure of Organizations, 1979 (Mintzberg, Henry, Prentice Hall, NJ: 18-34). Threaded Discussion Week 6: Sources of Structural Complexity: Technical Core & Peripheral Components Scott and Davis, Chapter 6 - Technology and Structure Scott and Davis, Chapter 7 - Labor and Structure Threaded Discussion Drop Box Assignment: Personal Theory Style Diagnostic Essay Electronically Due Week 7: Structural Influences on Dynamic Processes: Communication GNB Text, Chapter 5 - Communication (Interpersonal Communication and Communication Networks). Recommended Reading: "Internal Communication: Mistakes Only Really Smart People Make," (Organizational Behavior, An Experiential Approach, 2001, Prentice Hall, CA: 146-149). Threaded Discussion Week 8: Midterm Examination Week Complete and electonically submit your midterm examination in the dropbox. Week 9: Control Systems in Public Organizations GNB Text, Chapter 6: Accountability to Transparency Scott and Davis, Chapter 8 - Goals, Power, and Control. Recommended Reading: Trust in Organizations, Frontiers of Theory and Research (Kramer, Roderick M. and Tyler, Tom R., Sage, CA: 16-38). Threaded Discussion Week 10: Organizational Decision Making GNB, Chapter 7 - Decision Making in Public Organizations. Recommended Reading: "The Proverbs of Administration," Simon, Herbert A. Public Administration Review (Winter 1946): 6, 53-67. Threaded Discussion Week 11: Theories of Work Motivation GNB Text, Chapter 8: Motivation and Organizational Culture Recommended Reading: "The Giving of Orders," Follett, Mary Parker (In Scientific Foundations of Business Administration, 1926, Williams & Wilkins; reprinted in Classics of Organization Theory, 1996, pp. 156-162). Recommended Reading: "A Theory of Human Motivation," Maslow, Abraham H., Psychological Review 50 (1943): 370-396. Threaded Discussion Week 12: Applications of Theory to Practice: Leadership and Management GNB, Chapter 9 - Leadership Recommended Reading: "Leadership in an Organized Anarchy," Cohen, Michael D. and James G. March. Classics of Organization Theory, pp. 385-399). Threaded Discussion Week 13: Organization Change and Development (OD) GNB, Chapter 10 - Change and Stability Scott and Davis Text, Chapter 10: Organization of the Environment Scott and Davis Text, Chapter 11: Networks In and Around Organizations Recommended Reading: "Rewriting Government's DNA," Osborne, David and Peter Plastrik. The New Democrat vol. 9, no. 2 March/April 1997, pp. 8-12. Recommended Reading: "Reinvent Government or Rediscover It?" Goodsell, Charles T. Public Administration Review 53 no. 1, January/February 1993: 85-87. Threaded Discussion Week 14: Diagnosing Organizational Problems and Identifying Organizational Pathologies Scott and Davis, Chapter 13 - The Rise and Transformation of the Corporate Form Scott and Davis, Chapter 14 - Changing Contouors of Organizations and Organization Theory Threaded Discussion Finalize Research Papers Week 15: Emerging Models and Issues for Public Organizations Recommended Reading: "Institutionalized Organizations: Formal Structure as Myth and Ceremony," John W. Meyer and Brian Rowan. (In The New Institutionalism in Oranizational Anaylsis, Powell, Walter W. and Paul J. DiMaggio, eds., 1991: 41-62). Recommended Reading: The Wisdom of Teams, Creating the HighPerformance Organization, 1993, Katzenbach, J. R. and D.K. Smith. MA: Harvard Business School Press, 9-84). Recommended Reading: "Rediscovering Process Values in Employee Grievance Procedures," Haraway, III, W. M. Administration & Society 34(5), November 2002, 499-521. Complete the Online Student Evaluation of Course/Instructor Threaded Discussion RESEARCH PAPER GUIDELINES The major intellectual project of the course that students are expected to complete is the formal research paper. The paper must be written in APA format/style. To that end, students are expected to read, understand, and comply with the requirements of the sixth edition of the Publication Manual of the American Psychological Association (APA) for all assignments and manuscripts. This includes the "Ethical Standards for the Reporting and Publishing of Scientific Information" included therein. All work submitted for this course must be the student's own and may not have been used whole and/or in part for any other purpose without the professor's prior written permission (if in doubt you must ask the instructor). The student should select a paper topic consistent with her/his personal interests and intellectual curiosity that can be wellmanaged within semester time parameters, based upon academic and other workloads. Thus, it is important to keep the focus of the research paper narrow by defining an angle on or "dimension of modern organization theory in accord with the audiotape instructions for the project". The instructor is available to assist you in this effort. Please note that your paper topic MUST be approved in advance by the instructor PRIOR to beginning your research (via the drop box for that purpose). It is expected that the formal paper will be carefully researched and well-written. To that goal, the paper must use proper grammar, spelling, and punctuation. The completed paper shall be a minimum of 15 pages in length and not exceed 20 pages (excluding cover, endnotes, appendices, and references/ bibliography). Students are encouraged to complete and submit papers earlier if practicable. Late papers, if accepted, will be substantially discounted in grade, unless the delay is caused by a documented illness and/or personal emergency. A. Research papers will receive a letter grade based upon the following criteria: 1. Grammar, spelling, and punctuation (proofread and spell check). 2. Knowledge and understanding of the assigned readings and classroom discussions (integration of course materials with research). 3. The ability to integrate knowledge from different sources (texts, library research, class discussions, and real life situations). 4. Analysis of materials to reach conclusions and support them in an organized and coherent manner (critical thinking skills). 5. Compliance with minimum/maximum length and submission requirements. 6. Compliance with required format and style requirements (APA, 6th ed.) 7. Demonstrated improvement, if required, based upon written feedback received from the instructor throughout the semester. Outline for Personal Organization Perspective Diagnostic Essay Note: This assignment is required and you will receive feedback. It is designed to give you an opportunity to demonstrate that you understand the systems concepts while taking the opportunity to reflect upon how you view the world so you can guard against your biases when you conduct the research for your applied research papers for the course. This assignment counts towards your participation grade for the course and is important to your course knowledge base. I. The organization perspective (Rational, Natural, or Open Systems Perspective) that I find myself most attracted to as a basis for analysis is .... A. The essence of this perspective as I understand it is.......... B. The events in my background, as aspects of my "personality or identity" and other factors that lead me to be predisposed toward this are......... II. The organization perspective that I find myself least attracted to is .... A. The essence of this perspective as I understand it is........ B. The events in my background, as aspects of my "personality or identity," or other factors that I feel lead me to be predisposed toward this perspective are.......... III. What would be the most characteristic errors in organizational analysis and action that a person holding my organization theory preference would make? A. What would such a person tend to project into or onto organizational situations? B. What would such a person tend not to see in organizational situations? C. An example of a frequently occurring situation and the mistaken action that such a person would take is.......