IT-TECHNICAL CONSULTANT
PAYCLASS 8
UCT LIBRARIES
We invite applications from qualified applicants for this post in the Law Library. The ideal candidate will
have an interest in working in a busy library environment, with a commitment to continuous improvement
and innovation. The post ensures the stability and effectiveness of the technical infrastructure of the IT
environment including Databases, Wireless network and network connectivity at Law Library computer and
training laboratories. The position provides technical support services and computer laboratory
administration to users and oversees the Laboratory, printing and photocopying facilities. You should be
willing to work some evenings and weekends.
Requirements:
 Grade 12
 Any of the following qualifications will be considered: Certified Novell Administrator (CNA), A+,
Microsoft Office use qualifications, electronics (NTC4) or similar recognised IT qualification
 One year experience in a computer laboratory and in IT support services
 Good understanding of networks, network infrastructure and wireless networks
 Strong customer service focus
 Excellent troubleshooting and analytical skills and an eye for detail
 Ability to work both independently and as part of a team
 Ability to work under pressure
 Good interpersonal skills, as well as the ability to work with users in a tactful, patient and
courteous manner
 Good oral and written communication skills
 Experience of teaching and management of computer laboratories would be advantageous
Responsibilities:
 Providing IT support services and technical advice to UCT Libraries, Law Faculty and student
computer laboratories
 Technical support services and In-house IT infrastructure
 Systems and Network support
 Maintenance of Library computer and training Laboratories
 Project management support pertaining to UCT Libraries’ computer laboratories
 Communication and liaison with users regarding IT connectivity
The post involves physical labour and the appointment is dependent on passing a medical
examination.
The annual cost of employment, including benefits, is negotiable between R200 452 and R235 811.
Application process:
To apply, please send the completed UCT Application form and all other relevant documentation as indicated
on the form, with the subject line “Technical Consultant” followed by the reference number to Kashiefa Hearne,
University of Cape Town Libraries, Private Bag X3, Rondebosch, 7700.
E-mail: Kashiefa.Hearne@uct.ac.za
Telephone: +27 21 650 3001
Website: www.lib.uct.ac.za
An application which does not comply with the above requirements will be regarded as incomplete.
Only shortlisted candidates will be contacted.
Reference number: 2370
Closing date: 16 April 2012
UCT is committed to the pursuit of excellence, diversity and redress. Our Employment Equity Policy is available
at http://hr.uct.ac.za/policies/ee.php.
Document1
28 March 2012