The Salvation Army Australia Southern Territory
POSITION DESCRIPTION
Position Title
Housing Asset Maintenance
Manager
Employee Name
Division/
Entity/Location
South Australia Division
Organisational Unit/
Department
Date
January 2015
Red Shield Housing Association Inc.
THE SALVATION ARMY INTERNATIONAL MISSION STATEMENT
The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is
motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human need in His name without discrimination.
AUSTRALIA SOUTHERN TERRITORY’S MISSION AND VALUES
Mission
Values
The mission of The Salvation Army Australia Southern Territory
is:
The values of The Salvation Army Australia Southern Territory are:

Transforming lives: working for personal renewal through
Jesus Christ, that touches and integrates the whole person

Caring for people: engaging with others in need, without
discrimination

Making Disciples: patterning lives on Jesus

Reforming Society: acting on the structures of society to
restore justice
 Human dignity: respecting the sanctity of human life as being made in the image
of God. We affirm the worth and capacity of all people.
 Justice: acting with integrity and fairness, without discrimination, and being an
advocate for the disadvantaged; managing all resources responsibly as stewards.
We promote healthy and whole relationships, and good society.
 Hope: sharing the gospel of Jesus as a gracious invitation to wholeness. We
work for reconciliation, healing and transformation for all people and creation.
 Compassion: engaging with others in the Spirit of Jesus. We feel compelled to
stand with and do something about another’s suffering.
 Community: owning our common humanity as we engage with people, working
and journeying together, for mutual capacity building. We build community and
meet with God in our encounter with others.
All employees in non-ministry positions in The Salvation Army are expected to work in accordance with the Australia Southern Territory’s mission and values
and comply with Official Minutes, policies and procedures.
Document1
Page 1
Position reports to
Position Purpose
Director of Red Shield Housing
Association Inc.
Reportable Positions
Nil
The Asset Maintenance Officer is responsible for the asset management and planned maintenance of housing
stock that delivers increased asset values. To plan and track, maintenance using the Geographic Information
System management (Chintaro) and provide routine reports to the Board of Management.
Qualifications
Extensive applied knowledge and skills in asset management and maintenance of housing stock in accordance with
the building code and regulations. Tertiary qualifications in Property or Construction and surveying skills would be
desirable. A minimum requirement is a builder’s licence with extensive building maintenance experience and a high
level of competency in the use of Microsoft Outlook, Excel and Word and the use of Chintaro System or equivalent.
Current SA drivers licence. Basic survey skills desirable
Award (if applicable)
SCHC&DS Award
Resource Management
Classification
SAC Level 5.3
Total staff management (EFT)
Nil
Prerequisites
Personal Competencies Required
Job Competencies Required
 Willingness to work in accordance with The Salvation Army’s
mission and values, and comply with Official Minutes, policies and
procedures.
 Excellent understanding of the links between the property and
WH&S Regulations. Good understanding of the regulatory and
legislative frameworks within which the property and work health
safety functions
 Appropriate competencies to be selected from the Competency
Framework relating to Values Orientation (refer HR Manual).
 Ability to identify opportunities for using property in delivering
mission outcomes
 Self-motivated and able to work well unsupervised
 Effectively manage multiple priorities and deadlines to achieve
results.
 Strong analytical and problem solving skills
 Establish productive relationships with the Director Red Shield
Housing, Divisional Secretary, Board and Councils as required
 Excellent communication skills, both written and verbal
 Ensure compliance with all acts, regulations, policies and
procedures related to activities within the department
 Ability to work under pressure and meet timelines
 Excellent computer skills, excellent knowledge of Microsoft Office
Suite
Document1
Page 2
Key Result Areas
Strategic & Operational
Planning & Reporting
Key Activities



Develop maintenance plans and programs to provide
cost effective, high quality and designed to develop
current and future assets.
Develop,
implement
and
maintain
building
maintenance asset management systems to ensure
that projects and maintenance programmes are
planned, scheduled and completed on time and within
budget.
Provide4
initiative
and
innovative
solutions
characterised by professionalism and decisiveness in
dealing with issues faced by the programme.
Standard Measures







Develop Asset
Management




Technical Support
Document1

Continue to develop maintenance and asset
management systems, processes and forms which are
compliant and continually reviewed and monitored.
Annual building maintenance projects and routine
maintenance plans are identified, scheduled and
reported routinely.
Maintain work activities within budget and provide
advise on how to structure the finance and giving to
building maintenance projects.
Ensure that quality professional asset management
and building maintenance advice is provided to
management, Boards and Committees.
Maintain defined communication strategies to all
relevant parties.
Provide timely advice with recommendations and
practical decision making which is accurate and
informative and made with The Salvation Army mission
and ministry context.
Manage the achievement of the annual performance
objectives set for the position.
Advise the Director of RSH in developing and 
maintaining long-term financial plans for infrastructure
and services.
Collect and analyse data relating to RSH
infrastructure and services.
Identify industry trends and opportunities for 
efficiencies and growth.
Establish and maintain productive network of
relationships with relevant government agencies and
regulators
Obtain advice from property and land professionals
where appropriate and with prior approval from the
Director of RSH, including: asset management,
property consultants, building consultants and property
lawyers.
Develop proposals and recommendations for improved
systems and services for asset management.
Identify and obtain all relevant regulatory approvals for 
Ensure that current regulatory and legislative
Page 3
Key Result Areas

Delivery of maintenance
services



Key Activities
planned activities and ensure activities are undertaken
and comply within regulatory requirements.
Establish and maintain productive network of 
relationships with relevant government agencies and
regulators

Maintain 10 year Summary Maintenance Plan
Identify major and minor maintenance requests and
define
Vacancy/Emergency
and
Responsive
Maintenance.
Coordinate phone maintenance requests.





Standard Measures
frameworks are applied to all operational asset
management and maintenance activities.
Update systems and processes to reflect changing
compliance.
Maintain current building maintenance industry
knowledge to ensure efficient and cost effective
services for building maintenance services.
Maintenance requests prioritised daily.
Maintain accurate and timely communication with
Tenancy Officers.
Regular communication with Rent and Finance Officer.
Deliver timely maintenance services prioritised
Negotiate response time for maintenance priorities in
accordance with available resources and critical need.
Occupational Health, Safety and Welfare
Set an example in the following OHSW procedures, practices and directions;
 Correct, where possible, and immediately report, using documented procedures, any unsafe situation including ‘near miss’ incidents;
 Ensure students or volunteers under supervision do not perform unfamiliar tasks for which they have not received appropriate instruction or
training;
 Report, using documented procedures, all work-related injuries;
 Co-operate with, and participate in, all programs designed to make the working and living environment safer and healthier;
 Maintain good housekeeping standards at all times;
 Observe all warning signs and notices;
 Wear and/or use, in the proper manner, protective clothing and equipment appropriate to the job;
 Contribute ideas to the development of a safer and healthier working and living environment;
Document1
Page 4
 Do not intentionally or recklessly interfere with or misuse anything provided in the interest of OHWS;
 Participate in and support the return-to-work programs;
 Co-operate with The Salvation Army so far as is necessary to meet employer and employee obligations under OHWS legislation.
Employee’s Signature:
Date:
Print Name:
Manager’s Signature:
Date:
Print Name:
Document1
Page 5