Computer Telephony Integration
Mobility Management
Application & Video Sharing
CRM/ ERP integration
Your Connection to the World.
©2008 Aastra
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Your Connection to the World.
©2008 Aastra
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Telephony Web Portal
©2008 Aastra
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TWP Modules
Open
Call
Internet
Toolkit
Recorder
Rules
Stat
Visio
VoIP
Phone
Alerter
Media Server
Caller
Telephony Web Portal
©2008 Aastra
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Demonstration
©2008 Aastra
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TWP Architecture
Applications
CRM,
SGBD…
Address
Book
NeXspan,
LDAP,
AD,
Exchange…
Web
Intranet,
Extranet
E-Mail
Exchange,
Notes…
NeXspan
An open web-based server architecture for all enterprise resources
Telephony Web Portal
Delivering homogenic services to all users
PC
Thin Client
PDA, SIP,
WiFi
Mobile
GSM/UMTS
Entreprise
IP, TDM,
DECT…
©2008 Aastra
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Ingenierie TWP - Architecture
analog
1 CSTA connexion
DECT
53xxip
n VTI-XML connexions
RTC
675x
and 675xi
Aastra X series
MOVACS
network
1 Directory connexion
TWP Server:
Monitors users declared on all A5000’s nodes
is connected to several sites for CTI
is connected to directory’s site
TWP
Server
Directory
Aastra 5000
Intranet
LAN-WAN
i2052
PC client
Databases
Intranet applications
Internet
Databases
Internet applications
©2008 Aastra
©2008 Aastra
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TWP Modules
Open
Call
Internet
Toolkit
Recorder
Rules
Stat
Visio
VoIP
Phone
Alerter
Media Server
Caller
Telephony Web Portal
©2008 Aastra
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Product Overview
CTI Client
Soft Phone
Call integration with any application
Call filtering
Call recording
Mobility Management
Application & Video sharing
©2008 Aastra
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Data Sheet
10 – 4,000 users
Remote Worker/ Citrix compatible
Multi-site
Web-based solution
Contact directory synchronisation with nearly all industry standards
3rd Party integration via OLE, command line, or XML
Analogue, ISDN, (S)IP Terminals
©2008 Aastra
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Compatible Applications
Easy integration (industry standards compliant)
DBMS/Directories : LDAP, ODBC, SQL…
development : XML Web Services, SOAP
Validated applications
Exchange/Outlook
MS CRM
Navision
Coheris CRM
KDP (Ventes Partner)
BAAN
SAP
...
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©2008 Aastra
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TWP OfficeSuite Content
Environment and connectivity:
Sever
Linux
Windows
Client
Linux (except softphone & apps
sharing master)
Mac (except softphone & apps
sharing master)
Windows
IntelliGate (I7.7), NeXspan &
A5000 (R4.1, R 4.2, R5.1)
Multi-companies and Multidomains configuration
Multiple browsers support (flash
compatible)
VMWare
Graphical User Interface:
Totally new User Interface
Adaptation to Aastra’s look and
feel
User can choose his own display
properties
Contacts list
Central point for collaboration
Depending on chosen options,
more or less features will be
available
Supervision and presence status
©2008 Aastra
TWP OfficeSuite Content
TWS Caller
Presence information
Exchange & Lotus
Several actions available on the
contacts and on the callers
Multi-criteria search
TWS Phone & “light” Rules
Forwards
Phone Supervision
TWS Recorder
User interface for consultation and
management
Groups of supervisors with access
rights
TWS Rules & Messaging
Synchronization between
mailboxes and phone
Exchange & Lotus
Compression for mobile phone
Send SMS notifications
TWS Alerter
Several format of card pop up are
available (Flex (Flash); Html ;
TWP Actions log
TWS Conference
New multi-points conference
Voice
Video
chat
Applications sharing
©2008 Aastra
Sidebar
Quick access
multi-directories search
Modular
 Customizable
ContactsListRetractable

Calls
Line status monitoring
Presence Management (MS Exchange, Lotus
Notes …)
Result multi-directories search
Call logs
©2008 Aastra
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www.aastra.com
Your Connection to the World.
©2008 Aastra
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