Google, gaming & getting ahead Games & Observational Learning Patrick A. McNutt, FRSA Web: www.patrickmcnutt.com McNutt: Game Embedded Strategy (2010) McGraw Hill Q: What is Game Theory about? A: Observational learning in a time continuum Finding & extracting a pattern from a sequence of moves (historic v real-time) Understanding the pattern as wave movements Information embedded in observed behaviour Information filtering and ‘transactive’ memory? Q: So what? Why? Information has a value Individual memory is ‘outsourced’ to Google, Facebook, LinkedIn… Behaviour can be ‘tracked’ Predicting likely future actions and reactions Tracking decisions: Observe but do not judge Decisions, action are not isolated events They can reveal a pattern Observe, and filter the information embedded in the signal Information used to monitor and report on individual behaviour Cloud computing FBI Strategic Information & Operations Centre FBI Behavioural Analysis Unit Hegazy-McNutt ‘Non-linear thinking’ image… time continuum Time continuum.. observing patterns in time, dT/dt = -1 Last Month… Last Week… Yesterday… Today… Tomorrow… Next Week… Next Month… 1 hour ago 10 minutes ago 1 minute ago Now 1 minute later 10 minutes later 1 hour later Host (updating your belief system) or… Guest (observing signals & type) WHERE TO HOST THE BBQ? Preference Regrets Disappointment Disaster Note: Host [incumbent] v Guest [entrant] SUN RAIN HOUSE Regrets Disappointment GARDEN Preference Disaster Thinking strategically in a time continuum 1st Objective Cascade effect Understanding the pattern (eg a restaurant queue, CTL) in what you observe 2nd Objective Observing in context What is the information in the pattern observed? Observation Signal Type MOVE Our interest is in the sequence of moves as a pattern 1st Objective: Cascade Effect Observe individual type Private information & truthful revelation: memory cost of deception Action and reaction: Yes Action and diffusion: ‘Black Swan’ effect What market should a firm be in? Jul ‘05 Google buys Android Inc Nov ‘07 Google opens Android Apple invite app developers Oct ‘07 Nokia operates Windows i5 Apple sues Samsung 2010 Nokia sues Apple Oct Nov Jul Aug Nov Jun Jul Samsung sues Apple i4 launched 2009 Samsung Galaxy Motorola CLIQ, Google Nexus i3GS launched 2008 HTC Magic G2 BB Tour Mar Jun Jul Aug BB Storm i3G launched i3G announced 2007 HTC Dream Aug Jan Mar Jun BB Bold G1 Corporate intentions 2006 i2G launched i2G announced 2005 BB Curve BB Pearl CTL: 2005 Google & Android 2011 Apple share price Apr Jun ? G3 2nd Objective: In Context Signals: observe but do not judge Signals contain information? Type & Signals Keeping to type: trust and truth Signalling cycle… the critical time line: CTL Architecture of a Game Playing a game without information Playing a game with ‘good’ signals What is the optimal move, given X? How does the value of the signal vary with X under different actions? Playing to win Playing not to lose • Type & Private information • Action observed as a signal Move 1 Move 2 • Belief system to exploit • Filter information content in signal • Noise • Reputation: keeps to type • Pattern Observed Move 3 CTL – observe and filter the information Example (abstract) Google Android signalling Critical Time Line Nokia/ Apple/ Google - Western Europe – Mobile Handset Announce Open Handset alliance; Android SDK preview; contest kick off. Google recognizes the need for an ecosystem Jul 2007 Aug 2007 Android market announced App inventor available Sep Oct Nov Mar Aug Jul Sep Mar Apr Jul Feb 2007 2007 2007 2008 2008 2009 2009 2010 2010 2010 2011 Acquired Loudeye to target iTunes acquired Twango for media sharing HTC Hero launches in Europe Acquired navteq: digital mapping data Announced intent to buy Enpocket (mobile advertising) Unveil 7705 Twist Announce shift to internet business @ annual stock holder meeting Acquired Metacarta local search Acquired novarra mobile browser Acquired Metacarta local search Game Embedded Strategy [GEMS] & Tn=3 The sequence of moves is observed 1. by rivals as a pattern, revealing your ‘type’ as a player…reveals insight into company strategy 2. Can I trust you? Private information is not observable, only actions are. What is strategy? CTL: Today’s decision depends on the one we shall make tomorrow Time periods t [action] and t+1[reaction] About extracting information from time period t to time period t+1 Predicting competitor reaction in t+1 Analyse what market your company should be in in t+1 Decisions are not isolated events Trust & Signalling Mismatch (Non-Binding Chat) Example Signal at (March 12 2007) = New Century Financial Shares suspended in the US. Did you observe? Example: Early 2007 Singal b = ‘moonshot’ of reported launch of a gPhone and Apple launch the iPhone earlier than planned in 2007? Example: Leo the Liar is the only person who can save you from a cliff edge where you are hanging on with one hand. Leo asks for your hand so that he can pull you up..do you give Leo your hand? Belief system: Barcelona v Man Utd……I know that he knows that I know…..Player type: Arjen Robben - Man Utd v Bayern Munich [2010] and England v Netherlands [2012] High Price Player A Low Price Player A High Price Player B Cartel, cooperation B’s loss Low Price Player B A’s loss Competition Thomas Schelling-John Nash (signalling) premise…. Observe the signals & identify the type Understand your strategy as simple actionreaction…where reaction = action of other player Likely reaction from a competitor: Who? Binary Reaction: D or E will react? Non-Binary Reaction: what is probability that D will react? Being ‘ahead of the game’ v ‘we didn’t win by a lot, but we won by enough’ Romney on Michigan Primary Feb 28 2012 Critical Analysis: Signals Do not ‘be surprised’ by unseen events Recognise the best that you can do given the reaction of a competitor: the Nash reply Make better informed decisions (on how to respond) TIMELINE – Pre 2006 PS2 launched at $299 PS2 at $199.99 PS2 at $179.99 14 May 02 13 May 03 26 Oct 00 PS2 at $149.99 11 May 04 100 million PS2 shipped Announcement PS3 production schedule to ship 6 million units by 31 Mar 07 at $499 PS2 at $129.99 20 April 06 1 Nov 05 8 May 06 15 Nov 01 15 May 02 14 May 03 29 Mar 04 22 Nov 05 22 million Xbox shipped Microsoft Xbox launched at $299 Xbox at $199 30 Oct 05 Xbox at $179 Xbox at $149 Xbox 360 launched at $399 6 Feb 06 27 April 06 Xbox at $179 Revised production schedule for Xbox 360 to 5- 5.5 million units by 30th June 2006 Sequence of Moves as a Wave Movement The wavelength is the timing of reactions Behaviour is a ‘vibrational pattern’ in time and space Observe the price signals as amplitudes in the wave pattern CTL allows us to observe what sequence would look like in t+1 And .……t+1 is here The future is not what it used to be !! Feel the force, Luke: let go of your conscious self and act on instinct !! Do you agree? Q: Why GEMS? A: Opportunities identified that can be seized The biggest risk to a company is ignorance of potential risks, not having a Nash reply, requiring team-driven critical imagination based on SLT… Strategic Lateral Thinking (SLT): filtering information in a time continuum Relevance and importance of Player type: vision of t+1 informs action in t Footprints in the game as patterns ‘Near-rival’: Player A reacts first to Player B…why not Player C? Nash reply minimises surprises Market-as-a-game evolving in time ‘Spherical’ competitors from anywhere at anytime in a game..Google & Moto, HP & Palm Thank you for listening……… Sapere aude ‘That which one can know, one should dare to know’ Thank you for listening……… Mark Twain ‘If you tell the truth you don’t have to remember anything’ Google, gaming & getting ahead Games & Observational Learning Patrick A. McNutt, FRSA Web: www.patrickmcnutt.com McNutt: Game Embedded Strategy (2010) McGraw Hill