Figure 2.1: Example of a procedure in an interventional radiology unit Ideal Scenario for a patient (first patient, no waiting times) Activity taking place in angiography suite Registration Initial consultation Preparation of room Preparation of patient Procedure Remove equipment Recovery Consultation Time 7:45 8:00 8:15 8:30 8:45 9:00 9:15 9:30 9:45 10:00 Figure 2.2: Gantt chart summarizing the activities for interventional radiology Registration Activity taking place in angiography suite Patient waits Initial consultation Preparation of room Preparation of patient Procedure Remove equipment Recovery Consultation Time 12:30 12:45 13:00 13:15 13:30 13:45 14:00 14:15 14:30 14:45 15:00 Figure 2.3: Gantt chart summarizing the activities for a patient arriving at 12:30 Patient 9 Patient wait Patient 8 Patient 6 Patient 5 Room prepared before patient arrives Patient 4 Patient 1 Activity taking place in angiography suite 7:00 8:00 9:00 10:00 11:00 12:00 13:00 14:00 15:00 16:00 17:00 18:00 Figure 2.4: Time patient spent in the interventional radiology unit (for patients treated in main room only), including room preparation time Time Patient 1 Patient 4 Patient 6 Patient 8 Patient 9 Time 7:00 8:00 9:00 10:00 11:00 12:00 13:00 14:00 15:00 Figure 2.5.: Usage of the main room 16:00 17:00 18:00 Process Inputs Outputs Goods Services Flow units (raw material, customers) Resources Labor & Capital Figure 2.6: The Process View of an Organization Patients 11 Cumulative Inflow 10 9 Cumulative Outflow 8 7 Flow Time 6 Inventory 5 4 3 2 1 Inventory=Cumulative Inflow – Cumulative Outflow 0 7:00 8:00 9:00 10:00 11:00 12:00 13:00 14:00 15:00 16:00 Figure 2.7: Cumulative In-flow and Out-flow Time 17:00 18:00 10 9 Retailer B 8 Inventory Turns 7 6 5 4 Retailer A 3 2 1 0 0% 10% 20% 30% 40% 50% Gross Margin (%) Figure 2.8.: Relationship between Inventory Turns and Gross Margins Cumulative Number of 7 patients 6 5 4 1.5 Patients 3 1.5 hours 2 1 7:00 8:00 9:00 10:00 11:00 Figure 2.9: Pipeline Inventory 12:00 Time Tons of Beets 1400 (In 000’s) 1200 1000 Total Beets Received Inventory 800 Total Beets Processed 600 400 200 0 End of Harvest Figure 2.10: Seasonal inventory - Sugar Time Inventory New shipment arrives 20 18 16 14 12 10 8 6 4 2 0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 Days Figure 2.11: Cycle Inventory Cumulative1200 Inflow and outflow 1000 Cumulative inflow 800 600 Safety inventory 400 200 Cumulative outflow 0 Days of the month Figure 2.12: Safety inventory at a blood bank Low Volume (unique) Job Shop Batch Process Worker-paced line Medium Volume (high variety) High Volume (lower variety) Very high volume (standardized) Unit variable costs generally too high Commercial Printer Apparel Production Low volume Auto Assembly High volume Auto assembly Machine-paced line Oil refinery Continuous process Utilization of fixed capital generally too low Figure 2.14: Product-Process Matrix (Hayes and Wheelwright)