What does service delivery look like under Housing First?

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INTRODUCTION TO HPS
2014-2019
HPS COMMUNITY PLAN
THE NEW HPS PROGRAM:
WHAT DOES IT LOOK LIKE?
NEW HPS EMPHASIS:
• Housing First approach with specific
target investments at the community
level
• Outcome-based measurements and
data sharing
• Collaboration regarding coordination of
services between the community and
the Province
NEW HPS EMPHASIS:
• The activities must be outcome-based
and focus on reducing local
homelessness
• Managing homelessness will no longer
be acceptable
FUNDING REQUIREMENTS
• Kelowna’s HPS project investments for
Designated Communities and Aboriginal
Homelessness funding:
• Designated Communities funding =
$368,499 with 40% ($147,400) invested
into Housing First beginning April 1, 2016.
• Aboriginal Homelessness Funding =
$93,782
• Start small and early to build up to these
targets.
PRINCIPLES TO KEEP IN MIND:
• Quickly move homeless individuals from streets
or shelter to stable permanent housing;
• Offer clients choice in housing;
• Separate housing provision from other services;
• Provide tenancy rights and responsibilities;
• Integrating housing into the community;
• Support clients in maintaining housing and
increasing self-sufficiency;
• Focus on client autonomy and accountability.
IDENTIFYING CLIENT
POPULATION
• Community will use ongoing collection
and analysis of data:
•
•
•
•
Shelter data (using HIFIS or other system)
Point-in-time count results (now mandatory)
Service provider information
Ongoing tracking of clients through community
case management and housing placement
systems
TARGETED CLIENT POPULATION
Chronically
Homeless:
Episodically
Homeless:
Individuals who have
been homeless for six
months or more in the
past year
Individuals who have
experienced three or
more episodes of
homelessness in the
past year
TARGETED CLIENT POPULATION
CON’T…
• Some flexibility in definitions;
• Population is still strategically chosen;
• Based on need, not on “first-come-firstserve”;
• Will also include individuals being
discharged from justice or hospital.
ELIGIBLE ACTIVITIES:
UNDER THE NEW HPS PROGRAM
HOUSING FIRST
MANDATORY PRIORITY
HPS HOUSING FIRST:
(MANDATORY PRIORITY)
• Housing with supports
• Clinical Supports
• Complementary Supports
HOUSING FIRST: HOUSING WITH
SUPPORTS
• Housing with supports
• Help clients to find housing, move in and
maintain their housing
HOUSING WITH SUPPORTS…
• Eligible activities:
• Facilitating access to housing;
• Providing time-limited bridging to provincial or
municipal systems (e.g., rent subsidies);
• Apartment set-up;
• Repairs to private market housing (e.g.,
damage or normal wear and tear from HF
clients);
• Landlord-tenant services
• Re-housing when necessary
HOUSING FIRST: CLINICAL SUPPORTS
• Clinical Supports
• Provide health and social services to
clients to encourage well-being and help
them achieve housing stability
• Recovery-oriented clinical supports will be
necessary for most clients to maintain
housing stability, improve their quality of
life, and promote self-sufficiency
CLINICAL SUPPORTS…
• Clinical Supports
• A Clinical case management approach to
support clients’ self-determined needs:
• Outreach services;
• Referrals to mainstream health services;
• Coordination using multi-disciplinary team
approach
SO WHAT ARE THE DIFFERENT
CLINICAL TEAMS?
Assertive Community
Treatment (ACT) Team
Intensive Case Management
(ICM) Team
• Core elements of an
ACT team are
ineligible! (Provincial
jurisdiction)
• HPS will invest in a
coordinator and/or
peer support worker for
ACT teams
• An ICM Team is eligible
for funding under HPS.
• Link clients to existing
services.
• Support client living in
community
HOUSING FIRST: COMPLEMENTARY
SUPPORTS
• Complementary Supports
• To integrate client into the community and
foster self-sufficiency;
COMPLEMENTARY SUPPORTS…
• Eligible activities:
• Facilitate access to income supports;
• Pre-employment supports (bridging to labour
market);
• Life skills development (e.g., budgeting, cooking,
communication skills);
• Supports to improve clients’ social integration
OTHER ELIGIBLE HOUSING FIRST
ACTIVITIES…
• Housing First Readiness:
• Identify, integrate and improve services
(staff training)
• Determine and test the model
• Identify barriers and opportunities for
permanent housing
OTHER ELIGIBLE HOUSING FIRST
ACTIVITIES…
• Client intake and assessment:
• Adopt a coordinated intake management
and client identification procedure
OTHER ELIGIBLE HOUSING FIRST
ACTIVITIES.
• Data tracking and monitoring:
• Identify size and makeup of chronically
and episodically homeless population
• Track client progress
OTHER ELIGIBLE
ACTIVITIES
OUTSIDE HF PROGRAMMING
OTHER ELIGIBLE ACTIVITIES OUTSIDE
HF PROGRAMMING
• Identify target populations
• Individuals who are homeless or are at
imminent risk of homelessness
• Other populations who do not necessarily
fit into the chronic/episodic homeless
definition
OTHER ELIGIBLE ACTIVITIES OUTSIDE
HF PROGRAMMING
• Support Services:
• Housing placement, life skills training, case
management supports, referrals to other
agencies, housing loss prevention, basic
needs (outside Housing First programs)
OTHER ELIGIBLE ACTIVITIES OUTSIDE
HF PROGRAMMING
• Coordination of resources and
leveraging:
• Partnership and network development in
support of HF implementation
(consultation, coordination, planning and
assessment, service integration)
OTHER ELIGIBLE ACTIVITIES OUTSIDE
HF PROGRAMMING
• Data Collection:
• Point-in-time counts;
• Community Indicators;
• Local Research
OTHER ELIGIBLE ACTIVITIES OUTSIDE
HF PROGRAMMING
• Capital Investments (improving or preserving
capacity of existing facilities):
• Under Housing First:
• Furniture to set up apartment
• Repairing damage to private market
housing
OTHER ELIGIBLE ACTIVITIES OUTSIDE
HF PROGRAMMING
• Capital Investments (improving or preserving
capacity of existing facilities):
• Outside Housing First:
• Renovation of emergency, transitional or
supportive facilities, and non-residential
facilities
**no new construction
INELIGIBLE ACTIVITIES
Advocacy
Purchase of vehicles
Direct income support
Daycare
Software development that excludes NHIS or
duplicates HIFIS
• Construction of affordable housing
• Activities on-reserve
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THANK YOU FOR PARTICIPATING!
And now it’s your turn to assist in
informing the HPS Community
Planning Process.
The HPS Community Plan will be
reviewed and updated annually.
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