HIFIS & Housing First
Let’s make some
Introductions
Hi, I’m Isaac!
I’m Leonard!
Whitehorse YK
Yellowknife NWT
North Vancouver BC
Vancouver BC
New Westminster BC
Surrey BC
Kelowna BC
Victoria BC
Maple Ridge BC
What is HIFIS ?
free of charge and
HIFIS
Software is..
enhances sheltering
agencies and service
providers’ abilities to
manage daily
operations.
collect
information about the
a means to
people using shelters,
individuals
individuals and
and families who benefit
including
HIFIS
Software is..
who benefit from the
support offered by service
providers
while
maintaining client
anonymity.
assists in
reporting on
shelter use, allowing
collect
collect and analyze
analyze data on
communities to
HIFIS
Software..
on homelessness and
shelter use that is of vital
local and national
significance.
History lesson..
developed 1995-2001
by community agencies,
municipalities,
government, universities,
and the homeless
themselves.
Why
HIFIS
?
1
2
What can HIFIS do?
A
tour
of
HIFIS..
3
Why
HIFIS
?
1
Shelters
Tenancy
Goods &
Services
Drop-in
Outreach
Case
Management
2
What can HIFIS do?
Case
Management
Attach
Documents
Include
Pictures
Customization
Of HIFIS
Print off
I.D. Cards
Express book in
For returning clients
Outreach
Cell phone app
See ‘Bed availability’
In your region
Support from your
Community
Coordinator
Support from
Ottawa
Helpdesk
A
tour
of
HIFIS..
3
Front Desk
New client
Express Book in
Find a Bed
Client Info
Case Management
Attach documents
Goods & Services
SPADAT
Report Manager
Client Reports
Occupancy Report
CHPI Report
CHPI Report
Housing First
• Beginning in 2014, HPS is implementing a
focus on Housing First in an effort to reduce
the size of the homeless population.
• Measurement can help governments and
communities understand how to best achieve
the outcomes.
What are the Indicators?
• Estimated annual number of unique
individuals using emergency shelters
• Estimated number of shelter users that are
chronically homeless
• Estimated number of shelter users that are
episodically homeless
• Estimated number of people living on the
street (sleeping rough)
What are the Indicators?
• Percentage of communities that have
demonstrated a reduction in homelessness
through their point-in-time count
• Number of individuals placed in housing
through an HF intervention
• Percentage of HF clients who remained
housed at six and twelve month follow-ups
• Percentage of HF clients who require rehousing
How Will Data Be Collected?
• Target setting data obtained through the
Community Plans
• Annual Community Plan Update obtained
through annual updates provided to HPS by the
CE.
• HIFIS data on shelter usage trends
• Project-level data through the Homelessness
Electronic Reporting Information Network
(HERIN)
• Point-in-Time counts conducted at the
community-level
What is the role of HIFIS in data
collection?
• Data collected on the usage of shelters will play
an important role in measuring the progress
being made by the HPS at both the community
and national level
• An information management system will be a
critical tool to support communities in
implementing successful HF programs
• HIFIS has been identified as a means to track
housing placement and case management for HF
clients.
What is the role of HIFIS in data
collection?
• HIFIS can also help communities to collect the
project-level data they will be required to
submit to their CEs on the outcomes and
results of HPS-funded projects such as housing
placement and housing retention.
• Outcome data on the results of HPS-funded
projects is submitted to the HPS through a
different interface, the Results Report Online
(RROL) tool.
The CC’s Role in Data Collection
• HIFIS Community Coordinators (CCs) play an
important role in supporting data collection in
the community:
Works with key stakeholders to foster partnership
development
Promotes HIFIS, provides necessary training in the
community and assists with the implementation
of HIFIS in shelters and other service providers
Facilitates data reporting
Got any
Questions?
Contact us!
BC Community Coordinator
hifiscc@lookoutsociety.ca
Ottawa Helpdesk
http://hifis.hrsdc.gc.ca/contacts/index-eng.shtml