QUICK START TRAINING Updated – July 11, 2011 TOPICS 1. Mindset 2. Comp Plan 3. Customers 4. Recruiting 5. Promoting Events MINDSET Section 1 Save YourSelf Time Energy Money SYSTEM EVERYTHING YOU DO DUPLICATES GOOD or BAD YOUR WHY What PAIN in your life do you want ACN to fix? – That is your WHY. EMOTIONAL ROLLERCOASTER “ACN is a Numbers Game” Derek Jeter is one of Major League Baseballs best. He has a .309 career batting average which means he struck out nearly 70% of the time. In 2010 Jeter earned $18.9 million. Will you go through the numbers like Jeter and fail 70% of the time to be a success in ACN? THE LAUNCH New IBO’s - The Launch is the most important part of your ACN business and will take at least 2 hours. You will be launched within 24 hours of joining ACN. Upline Leaders - When a new IBO joins your team an enormous responsibility falls your shoulders. If your not willing to launch the new person properly, or if the new person isn’t willing to be launched correctly DO NOT bring them into ACN as you are setting them up for failure. No Deviations - No Rushing - No Shortcuts THE LAUNCH - Easy as 1,2,3 STEP 1 - Get your IBO#, Register for Emails, Activate your Online Store, Determine your WHY, Show you the importance of reaching ETT. STEP 2 - Using your Online Store we help you sign up your own services, Roleplay the Customer Script and help you acquire at least 1 customer outside your household, Congrats you’re a QTT. STEP 3 - Write down your 1st 10 names, Schedule your 1st PBR, Roleplay the Pique Script and call at least 2 of your hottest prospects so we can present to those 2 in the 1st 24 hours. No Deviations - No Rushing - No Shortcuts COMP PLAN Section 2 “Compensation is only earned at ACN when customers are acquired!” PERSONAL RESIDUAL INCOME 1% - 10% 1+ 30+ 40+ 50+ Points Points Points Points 1% 3% 5% 10% Energy Services Are 50% Commissionable Upline commissions are cut in half when personal commissions are 3% or above OVERRIDING RESIDUAL INCOME Level You 1 2 3 4 5 6 7 Residual 1% to 10% ¼% ¼% ¼% ½% 3% 5% 8% Energy Services Are 50% Commissionable QTT CAB Qualified Team Trainers (QTT) can earn a $25 Customer Acquisition (CAB) every time they directly sponsor a new IBO that gets qualified in the 1st 30 days. You QTT $25 QTT QTT must have 5 customer points with a minimum of 2 Preferred Services. They can’t be two of the same services in the same household on the same credit card. No compensation is earned at ACN unless customers are acquired. Success as an ACN Independent Business Owner is not guaranteed but rather influenced by an individual’s specific efforts. See the ACN Compensaton plan for full details. ETT ETT Team CABs 2 QTT = $100 4 QTT = $500 6 QTT = $1000 9 QTT = $1500 12 QTT = $2500 15 QTT = $3000 ETT US – 7 points CA – 5 points QTT* 5 points QTT* 5 points QTT must have 5 customer points with a minimum of 2 Preferred Services. They can’t be two of the same services in the same household on the same credit card. TCABs are promotional bonuses earned monthly based on the number of new Team Trainers who acquire the minimum required customers within their first 30 days not under a person with the same position. No compensation is earned at ACN unless customers are acquired. Success as an ACN Independent Business Owner is not guaranteed but rather influenced by an individual’s specific efforts. See the ACN Compensaton plan for full details. ETL ETL Team CABs 3 QTT = $200 5 QTT = $750 10 QTT = $1500 15 QTT = $2500 20 QTT = $3000 25 QTT = $4000 30 QTT = $5000 35 QTT = $6500 40 QTT = $7000 ETL 15 points ETT ETT ETT QTT must have 5 customer points with a minimum of 2 Preferred Services. They can’t be two of the same services in the same household on the same credit card. TCABs are promotional bonuses earned monthly based on the number of new Team Trainers who acquire the minimum required customers within their first 30 days not under a person with the same position. No compensation is earned at ACN unless customers are acquired. Success as an ACN Independent Business Owner is not guaranteed but rather influenced by an individual’s specific efforts. See the ACN Compensaton plan for full details. TC TC Team CABs 5 QTT = $500 10 QTT = $1500 15 QTT = $3000 20 QTT = $5000 25 QTT = $6500 30 QTT = $8000 40 QTT = $10,000 50 QTT = $12,000 100 QTT = $25,000 TC 200 200 200 pts pts pts QTT must have 5 customer points with a minimum of 2 Preferred Services. They can’t be two of the same services in the same household on the same credit card. TCABs are promotional bonuses earned monthly based on the number of new Team Trainers who acquire the minimum required customers within their first 30 days not under a person with the same position. No compensation is earned at ACN unless customers are acquired. Success as an ACN Independent Business Owner is not guaranteed but rather influenced by an individual’s specific efforts. See the ACN Compensaton plan for full details. ACN COMPENSATION RD RVP SVP T-CABS** Up to $31K 1%* Residual Past 7th Level T-CABS Up to $50K 1½%* Residual Past 7th Level SKY IS THE LIMIT 3½%* Residual Past 7th Level **Includes TC T-CABS *Based on type of services and services not under a person of the same position. T-CABs are promotional bonuses earned monthly based on the number of new Team Trainers who acquire the minimum required customers within their first 30 days not under a person of the same position. No compensation is earned at ACN unless customers are acquired. Success as an ACN Independent Business Owner is not guaranteed but rather influenced by an individual’s specific efforts. See the ACN Compensation Plan for full details. CUSTOMERS Section 3 CUSTOMER GOALS Launch : QTT 10 Days : 10 Points 20 Days : 20 Points 90 Days : 50 Points CUSTOMER SOURCES Yourself Friends & Family Those not joining ACN ACN SERVICES • Videophone or Digital Phone = 2 points • • • • • • • • • Local & LD Bundled = 2 points Wireless = 1 to 5 points Energy (Gas & Electricity) = 1 point Digital Talk (Business) = 2 to 5 points Wireless Internet = 1 to 2 points Satellite TV = 2 points Home Security = 2 points Business Assistant = 1 point Premium Technical Support = 1 point CUSTOMER SCRIPT “Favor - Help - Try - Share Your Why” “I need a HUGE FAVOR. I just started working with a home services company because (Share your why). I need a few more customers today to help me reach my 1st promotion. Would you do me a HUGE FAVOR and HELP me out and TRY one of my services?” RECRUITING Section 4 100 PERSON LIST Success Tip: Don’t Prejudge List everyone, especially the most successful, those with strong work ethic, those that are sick and tired of being sick and tired. Everyone deserves the right to tell you no. TIP: Those you think Will – Wont and those you think Wont – Will. PIQUE SCRIPT NATURAL, EXCITED, URGENT! What to say: “Are you open to making extra money? Great! I found a way we can get paid when people pay their bills. One of the top people will be explaining everything.” (Time & Location) Can I count on you?” If They Ask Questions: “It has to do with getting paid when people pay for essential services like home phone, cell phone, natural gas, electricity & satellite TV. One of the top people in the company will explain it. You need to see it the same way I did!.” If They Can’t Make It: “You have to see this right away! How soon can we meet?” (24/48 Hrs) PRESENTATIONS PBR 1on1 PHONE ON-LINE BEST! Success Tip: Private Business Receptions are the most effective because you can present to more people faster. PBR’s are the best use of everyone’s time. Utilize the other presentations if they can’t attend your PBR. PBR’s are the best. “Penny Jar = Warm Market” RECRUIT FOR RECRUIT - Get the new IBO a new partner in the 1st 24 hours and they’ll keep their “Penny Jar” open. 1st 24 Hours - Present ACN to 2 prospects. 1st 7 Days - 1st PBR with at least 10 guests. PBR BEFORE & AFTER Confirmation Calls – The presenter confirms all guests prior to PBR to help lock the prospect into attending. Follow Up Calls – The very next day the presenter & host call each guest together to determine if they are ready to get started or be a customer. PBR CHECKLIST Guest list to leader 24 hours prior to confirm DVD cued and ready to play ACN Overviews - color copies IBO Agreements or computer to sign up. Pens & Clipboards Success Magazines & DVDs Upbeat background music before & after Light Refreshments (No Alcohol) Never interrupt the presenter Kids in bed with babysitter and pets outside PROMOTING EVENTS Section 5 PROMOTING EVENTS On-line Training Local Training Regional Training International Training Your paycheck is directly related to how many of your team attend FOLLOW THE SYSTEM & Save YourSelf Time Energy Money