Getting Started Mindset VERY IMPORTANT! IGNORANCE ON FIRE! IS WAY BETTER THAN INTELLIGENCE ON ICE! Start to Develop the Right Mental Attitude • Have long term thinking 2 to 5 year business plan. • Treat your business like a $499,000 business instead of $499 business. The most important things you can bring to your ACN business: • • • • • Work Ethic Desire Commitment Be Coachable Excitement Follow the ACN SYSTEM KNOW YOUR WHY? • • • • • • • • Time with Family Be Debt Free College Education for Children Retirement New Home Family Vacation Boat, Car, RV, etc… Give more to Church Emotional Rollercoaster • Don’t make your Highs too high and your Lows too low SW / SW / SW / SW NEXT!! Negatives Upline YOU Positives Downline UNDERSTANDING THE COMPENSATION PLAN COMPENSATION PLAN Learn it Teach it It motivates you It motivates your team ACN SERVICES POINT VALUE Services = Points Preferred Services 1. 2. 3. 4. 5. 6. 7. 8. Local & Long Distance 2 Points / *(4 Points) New Wireless / Flash Wireless 1 Point / *(4 Points, up to 8 Points) Wireless Air Cards 2 Points Digital Phone Service / Bus. Digitalk 2 Points / *(4 Points) / (4 to 8 Points) Satellite TV 2 Points Home Security / Vivint/ Lifeshield 2 Points *(3 Points) Energy-Natural Gas 1 Point Energy-Electricity 1 Point *Promotional Other Services 1. 2. 3. 4. 5. 6. 7. 8. Business Assistant 2 Points Wireless upgrades 1 Point Wireless Family Plan, 1-2 Points Clear Wi-MAX 1 Point ACN Mobile App. 1 Point Premium Tech. Support 1 Point Long Distance 1 Point Cable Internet + T.V. 1 Point / 2 Pts. (Preferred) You 1-10% 1 + Points 30 + Points 40 + Points 50 + Points YOU 1% 3% 5% 10% Example: If you had 50 points of services and it equaled $1500 in Monthly Billing, Residual would equal 10% of $1500 totaling $150. 7 Customer Points Within First 24 Hours Position yourself for ETT: Up To $3,000 Monthly TCABs! 15 Customer Points Within 2 Weeks Position yourself for ETL: Up To $7,000 Monthly TCABs!! 40 Customer Points Pays You Seven Levels Of Customer Residual Income!!!!!! 50 Customers Points Maximizes Compensation Plan You Personal Customers Level Team Customers 1 2 3 Services `` ¼% ¼% ¼% 4 5 6 7 8 1-10% ½% 3% 5% 8% RVP SVP 1½% 2 % Qualify 1 Customer Point Qualify 10 Customer Points Qualify 20 Customer Points Qualify 40 Customer Points In your Open line Starting Position TT Earned Positions ETT ETL TC RD RVP SVP The Compensation Plan Is… YOUR BUSINESS PLAN! QTT ETT ETL TC RD RVP SVP 24 Hour goal : GET QUALIFIED QTT YOU 5 Points To Qualify with 5 Points you must have at least 2 Preferred Customers & 3 Services Total 5 Points – 3 Services You are now a QTT ( Qualified Team Trainer ) If all 5 qualifying points are coming from your own household **2 preferred customers must be different types of services. Examples Digital Phone Service + Wireless + Bus. Assistant Wireless + Satellite TV + Bus. Assistant Satellite TV + Local / Long Distance + Energy Energy + Flash Wireless + Premium Tech Support TT ETT ETL TC YOU 7 Points Kasi 5 Points RD RVP SVP Congratulations! You are a Qualified ETT Brooks 5 Points June Quick Start Bonus Earn ETT with 30 points in 1st 30 days YOU 30 Points Kasi 5 Points $1,000 Brooks 5 Points ETT ( Executive Team Trainer ) Reasons to become an ETT within 30 days or Less: • Your Testimonial and Success Story • Earn Quick Start Bonus in First 30 Days • Earn ETT Team CAB Monthly Bonus TT ETT ETL TC RD RVP SVP T-CAB ETT Bonus Schedule YOU 7 Pts Kasi Brooks 5 Pts 5 Pts QTT QTT QTT QTT QTT QTT 2 4 6 9 12 15 QTT QTT QTT QTT QTT QTT = = = = = = $ 100 $ 500 $1,000 $1,500 $2,500 $3,000 T-CAB bonuses are earned when new Team Trainers achieve QTT within 30 days of their start date. TT ETT ETL TC 7 Pts QTT QTT QTT RVP SVP How much are you leaving on the table? YOU Kasi 5 Pts RD Brooks 5 Pts QTT QTT TT All Team Trainers achieve QTT within their 1st 30 days except one. T-CAB’s ETT 2 QTT = $ 100 4 QTT = $ 500 6 QTT = $1,000 9 QTT = $1,500 12 QTT = $2,500 15 QTT = $3,000 TT NOT ETT ETL TC $0 YOU 5 Pts Kasi 5 Pts Brooks QTT QTT QTT QTT QTT QTT 5 Pts RD RVP SVP T-CAB’s ETT 2 QTT = $ 200 4 QTT = $ 500 6 QTT = $1,000 9 QTT = $1,500 12 QTT = $2,500 15 QTT = $3,000 TT ETT ETL TC YOU QTT SVP Who gets ETT T-CAB Bonuses? Brooks 7 Pts QTT RVP Who’s an ETT? 7 Pts Kasi 7 Pts RD QTT TT Why add a spouse? 1. Build two residual incomes 2. Get to Ett quick and start making bonuses YOU 7 Points Spouse 5 Points Brooks 5 Points Example Because you are ETT, you bonus $500 on Brooks production T-CAB ETT Bonus Schedule YOU 7 Points Spouse 5 Points 2 4 6 9 12 15 Brooks 5 Points QTT QTT QTT QTT QTT QTT QTT QTT QTT QTT = = = = = = $ 100 $ 500 $1,000 $1,500 $2,500 $3,000 TT ETT ETL TC You 15 Points RD RVP SVP Congratulations! You are a Qualified ETL Kasi Brooks Mike ETT ETT ETT June Quick Start Bonus Earn ETL with 30 points in 1st 60 days You 30 $1,500 Points Kasi Brooks Mike ETT ETT ETT TT ETT ETL TC RD Brooks ETT QTT QTT QTT QTT QTT QTT QTT QTT QTT QTT QTT QTT QTT QTT SVP T-CAB ETL Bonus Schedule ETL Kasi ETT RVP Mike ETT QTT QTT QTT QTT QTT QTT QTT QTT All Team Trainers achieve QTT within their 1st 30 days. 3 5 10 15 20 25 30 35 40 QTT = QTT = QTT = QTT = QTT = QTT = QTT = QTT = QTT = $ 300 $ 750 $1,500 $2,500 $3,000 $4,000 $5,000 $6,000 $7,000 TT Plus $50 CAB Bonus Per QTT Additional 200 Points ETT ETL TC RD RVP SVP T-CAB TC Bonus Schedule TC 200 Points 200 Points Can Qualify for Free Vacation and Additional Bonuses at this Level 5 QTT = 10 QTT = 15 QTT = 20 QTT = 25 QTT = 30 QTT = 40 QTT = 50 QTT = 100 QTT = $ 500 $ 1,500 $ 3,000 $ 5,000 $ 6,500 $ 8,000 $ 10,000 $ 12,000 $ 25,000 IBO Placement “Stay in 3 until TC” You 1 2 3 4 5 6 IBO Placement with a spouse You Spouse 1 3 2 4 5 Customers CUSTOMER ACQUISTION The key to a successful ACN business Customers = • Bonuses • Residual Income Short-Term Goal: 30+ Customer Points (1st 30 days) Acquire 7 or more qualifying customer points - Become an ETT (Executive Team Trainer) Acquire 15 or more customer points - Become an ETL (Executive Team Leader) Long-Term Goal: 50+ customer points Allows you to maximize Compensation Plan 1. Creates knowledge and belief for you in the services 2. Teaches you the customer sign-up process 3. Provides you all the necessary tools 4. You set a good example 5. Helps you gain points toward Compensation Plan qualifications 6. Sign up thru your Online Store _______.acndirect.com Personalized Online Storefront Prospects who do not become ACN Ibo’s The people who decide not to be your business partners will potentially become your customers. Use PBR / Home Meeting Services Survey at EVERY Presentation and Gather Information. Also use Home Service Survey with Friends, Family, People you know People you do business with should be your customer Do Not Sell / Use Customer Survey Form and Follow Up SERVICES SURVEY FORM I need a Favor, Help me with a Survey! Hi ____, Do you have a minute? Can you do me a HUGE FAVOR? (Wait for response-be quiet) As you know………state your “WHY” (Example: We lost our retirement and had to spend the kid’s college fund and we found a way to get it back, but we need your helpand we are so excited about how this can help us out! –remember to end on a POSITIVE NOTE!) Continued on next slide I just started my own Franchise Brokering Utility Services and Telecom. Right now I am in TRAINING. I need Huge Favor, If you could fill out this customer survey form so I can research your home utilities and telecom services it would help me a lot! (If experienced: I am currently doing some NEW Market Analysis & I need your help!) Can we spend just about 3 min. so I can ask you a few questions about the SERVICES that you are using & approximately how much you are spending? This is really going to help me learn my new business! ( Go Over Survey and Fill out or Drop off and Pick up ) IBO’s Greatest Tool… Business Assistant – 2 pts *Distributor Website *Professional Email *Downline Reporting *Conference call line *Recruiting Videos *$20 Million in personal growth… $39.99/mo Sign Up: ACN Back Office EVERY SVP & RVP says it’s a must have tool!!!! Go to acninc.com Log into ACN Business Center --------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- Activate Your Storefront Site IBO Services: Products Tab Keep track of your points Local & Long Distance (Preferred customer – 4pts.) Digital Phone Service 4 pts Requires Wired High Speed Internet Sign Up: Your Storefront Digital Adapter ($24.99/mo unlimited calling to 60+ countries including fax) (Equipment-$29.99) $75 Visa Card for New Customers ACN Video Phone 1 pt.-family plan, 2 pts. -Main line ($4.99/mo with digital phone service add on, $29.99/mo main line) (Equipment-$179.00) Business Phone Service ACN Digital Talk Express • Digital Phone Service for Small Businesses • Uses internet connection • Supports up to 3 Phone lines / 6 handsets • Includes Business Class Features • Simple to Install • Competitively Priced • Great for Home offices, Restaurants, Salons, Family Businesses • Perfect for IBOs Sign Up: Your Storefront Digital Talk Express Plans 1 Phone Line $39.99/mo 2 Phone Lines $69.99/mo 3 Phone Lines $99.99/mo Equipment fee $99.99 Equipment fee $99.99 Equipment fee $159.99 1 Base Station 1 Cordless Handset 1 Base Station 1 Cordless Handset 1 Base Station 2 Cordless Handsets 4 Points 6 Points 8 Points $50 Visa Gift Card $100 Visa Gift Card $160 Visa Gift Card Sign Up: Your Storefront Wireless Services and Air Cards (Preferred customer – 1pt.) Wireless Phone Service • Choose a carrier • Choose a phone Choose a plan Broadband/Air Cards • Provides mobile internet access for your laptop Signup at: Or Call 866-629-7757 Wireless Services • No Contracts • No Credit Checks • Nationwide Coverage • Affordable Monthly Rate Plans • Low International Rates 4 Points Unlimited Voice, Text and Data Bundle: Only $59.99/month, Family plans $49.99/month International unlimited plans $5 and $10 Sign Up: Your Storefront or 866-629-7757 Dish Network/DirecTV (Preferred customer – 2pts.) ATT U-Verse, Verizon Fios Internet & T.V. (Preferred customer – 2pts.) Sign Up At ADT Home Security/ Vivint/ Lifeshield (Preferred customer – 2pts.) • Professional Installation by Local Technicians • Easy-to-Use Security System - Free Installation After Rebate Sign up Online Store ADT Phone Orders Only 866-417-3044 Mon – Fri : 8 am-12 am Saturday: 9am-12am Sunday: 10am-10pm Energy – Gas/Electric 1 point New York (badge required), Maryland, Pennsylvania, California, Michigan, Texas, Massachusetts, New Jersey, Ohio, Illinois, Connecticut & Indiana Residential / Small Business / Medium Business (ACN Back Office) Customers must sign up themselves Utility still Bills the Customer Utility still Services the Customer Planet Energy & Zoom provide the Energy Sign Up: Your Storefront Strive For Five 1. Acquire 5 ACN Digital Phone Customers And your service is FREE 2. Acquire 5 ACN Local & LD Customers And your service is FREE 3. Acquire 5 Flash Wireless Customers And your service is FREE Building a Team Schedule a PBR Have a private business reception or home meeting in your first 5 days Schedule your PBR TODAY!!!! MAKE A CONTACT LIST • Your list will become your point of reference (For piquing and exposing) • As fast as you think of someone, you will forget them Most overlooked tool in our business– Greatest resource we have Who to Invite? • Friends • Family • People from Work • Church • School • Organizations, Clubs, or Charities • People you do business with • BUSINESS OWNERS HOW TO INVITE The Most Important Things for Getting People to Your Meetings are: Do Not Explain Anything Let the Expert Do it for You. You are the invitation not the presentation. Give Them Very Little Time to Think About it. Make it URGENT! Invite Guests No More than 48 Hours in Advance. Clear the Time First. If They Can’t Make it Ask, “When is the Soonest We Can Meet for an hour?” Know WHO You are Talking To. What to Say to Close Friends & Family “What are you doing Tuesday night at 6:00? Listen, I found a way for us to make some incredible money! Trust me and be at my house Tuesday!” What to Say to Professional to Professional “What are you doing tomorrow night at 6:00? I’m working on a business project and I’m looking for a few key people to partner with. Some huge income is on the table! Are you open to evaluating a way to make money outside of what you currently do?” What to Say to People You Look Up to “Do you have a couple of minutes?” “You ... (personal compliment). ” “I am calling you because I just received information about a business project that I am excited about!” “Since you are someone I really respect, I want to know if you would do me a huge favor and give me your opinion on it. Are you available for 1 hour on (date) at (time) ?” NEVER Say. . . “Business Opportunity” “Meeting” “Presentation” “Speaker” “Just Joined” “My Upline” If They Say YES “Great! Be at my home on (date) and (time). Can I count on you to be there?” If They Say NO “Wow, that’s awesome that you have all the money you need. Let me ask you a question…Do you KNOW anyone that IS open to making additional income? Maybe someone that’s feeling either overworked or underpaid in this crazy economy? This could be the opportunity of a lifetime for someone. Some incredible income is on the table.” If They Say MAYBE/DEPENDS “Well of course it depends. But are you open to evaluating an opportunity to make extra money in addition to what you are doing right now?” If They Can’t Make It… “When is the soonest that we can meet for an hour?” If They Ask Questions Be Either Too New or Too Busy “It would be impossible to explain a multimillion dollar, global business project in 2 minutes by phone. I pulled a string and have scheduled the top executive heading up the project to meet you tomorrow night at 6 to explain everything.” “Is this ACN?” “Yes! You’ve heard about this and you aren’t doing it?! You obviously didn’t see it the same way I did - because, I know if you did, you would be doing this!” Were Working with the Top Executives! “Is this network marketing?” “Yes! At it’s finest!” “What isn’t network marketing?” I’m going to the top of the company, you have to look at this business model. “Is this a pyramid?” “Why? Are you looking for a pyramid?” “Yes” or “No” “Then you’re going to love this!” The largest distribution of wealth is happening, and you can be a part of it. Were going to the top, with the deregulation of Energy, Gas, and Telecom. Building A Team Pique Interest Tools: • Opportunity DVD • Success From Home Magazine • IBO Website • Upline Expert How to Have a Successful PBR / Home Meeting & Business Etiquette DVD ready and tested Phones off the hook Kids in bed or with babysitter Animals outside (some place quiet) Documentation on table (Success From Home Mag, etc); 1-10 Overview Sheets, Rep Agreements, PBR Surveys, Pens Monthly Bonus Flyer Cool room temperature Refreshments as guests arrive (NO alcohol) Snacks (veggies, chips, dip) after the presentation Upbeat music BEFORE and AFTER presentation Sign in sheet for ALL guests. MOST IMPORTANTLY… HAVE FUN!!! Welcome Guests: Ask to Turn Off Cell Phones, Hold All Questions Until the End Do NOT apologize for “no shows” Edify the speaker by talking about their past, present and future Sit through the presentation, Take notes, Stay Excited, Participate with Speaker! Don’t interrupt the speaker Sort Guests after Presentation, Get Customers! Team Etiquette • • • • • • • • • • • • • Dress appropriately and for Success! Arrive early – before your guests arrive Start on time/ Finish on time Make sure your cell phone is silent or off Keep the mood up-beat positive & friendly Introduce your guests to other IBO’s Sit with your guests Remain in your seat throughout the presentation Participate with the Presenter (Create energy) Don’t interrupt the presenter or ask non-related questions Don’t apologize for no-shows Introduce guests to Presenter after Presentation Ask Presenter Questions AFTER ALL GUESTS LEAVE! After Presentation Turn music back on Break out room Sign up Customers and IBO’s “Can’t you see yourself doing this with me?” “We’re going to have the best financial year ever!” “I love you too much to leave you behind!” “I’m going to be there with you every step of the way.” “Someone’s going to make a lot of money, why not us?” SORTING After Presentation: “Are You Ready To Get Started?” Yes Questions No Schedule Launch & Home Meeting Date Promote Saturday Training!! Sign up Ibo’s & get Team ID’s DVD & Magazine Answer Question’s About Becoming Ibo or Customer? If Ibo: Draw out ETT Road Map Thank Them! (only 3 customers needed) Promote Saturday Training!! DVD & Magazine Sign Up As A Customer Get Referrals! Key points to remember 1. Over invite 50% flake factor 2. Don’t Pre-judge anyone 3. We do it all with you while you learn 4. Let the room sort itself Ibo’s / Customers 5. Invite 24 to 48 hours in advance The 24 Hour game plan is the ACN System to success 1. Register New IBO 2. Schedule Launch ASAP within 24 Hours 3. Schedule Home Meeting within 72 Hours Going To Events and Promoting Events Training Events are your strongest tool in building your team. The more you and your team attend and promote training events, the more success you and your team will have!!! Promoting Events Cycle to Financial Freedom Belief Results Events Action Energy Building Strategy National Events Leadership Event Regional Trainings Saturday Trainings (Quick starts) Weekly Business Opportunity Meetings HOME MEETINGS / PBR’s Key Elements of Events • Are the easiest and most non-threatening way to “close” a prospect • Unlock potential • Build belief • Trains our Teams (Time Leveraging) • Keep people in the game ENROLLMENT • Stage edification and recognition • Create momentum ( Home meetings, blitzes, customer acquisition, etc. ) • Creates a Copy and Duplicate System REGIONAL TRAINING EVENTS Pre-Register @ www.thedreamteamsystem.com ACN INTERNATIONAL TRAINING EVENT Charlotte, NC September 28, 29, 30 2012 Special Guest Speaker: John Maxwell Monday Dowd Leadership Call 10:00pm (Pst) 1-712-432-1001 Pass code 488920718# Thedreamteamsystem.com www.thedreamteamsystem.com