QTT
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Getting Started Mindset VERY IMPORTANT! IGNORANCE ON FIRE! IS WAY BETTER THAN INTELLIGENCE ON ICE! (A.K.A. PARALYSIS OF ANALYSIS) Start to Develop the Right Mental Attitude • Have long term thinking • Treat your business like a $499,000 business instead of $499 business. The most important things you can bring to your ACN business: • • • • • Work Ethic Desire Commitment Be Coachable Excitement Follow the ACN SYSTEM KNOW YOUR WHY? • • • • • • • • Time with Family Be Debt Free College Education for Children Retirement New Home Family Vacation Boat, Car, RV, etc… Give more to Church Emotional Rollercoaster • Don’t make your Highs too high and your Lows too low SW / SW / SW / SW NEXT!! Negatives Upline YOU Positives Downline UNDERSTANDING THE COMPENSATION PLAN COMPENSATION PLAN Learn it Teach it It motivates you It motivates your team ACN SERVICES POINT VALUE Services = Points Preferred Services 1. 2. 3. 4. 5. 6. 7. 8. Local & Long Distance 2 Points / *(4 Points) New Wireless / Flash Wireless 1 Point / *(4 Points, up to 8 Points) Wireless Air Cards 2 Points Digital Phone Service / Bus. Digitalk 2 Points / *(4 Points) / (4 to 8 Points) Satellite TV 2 Points Home Security System / Vivint 2 Points *(3 Points) Energy-Natural Gas 1 Point Energy-Electricity 1 Point *Promotion February 2012 Other Services 1. 2. 3. 4. 5. 6. 7. 8. Business Assistant 2 Points Wireless upgrades 1 Point Wireless Family Plan, 1-2 Points Clear Wi-MAX 1 Point ACN Mobile App. 1 Point Premium Tech. Support 1 Point Long Distance 1 Point Cable Internet + T.V. 1 Point / 2 Pts. (Preferred) You 1-10% 1 + Points 30 + Points 40 + Points 50 + Points YOU 1% 3% 5% 10% Example: If you had 50 points of services and it equaled $1500 in Monthly Billing, Residual would equal 10% of $1500 totaling $150. 7 Customer Points Within First 24 Hours Position yourself for ETT: Up To $3,000 Monthly TCABs! 15 Customer Points Within 2 Weeks Position yourself for ETL: Up To $7,000 Monthly TCABs!! 40 Customer Points Pays You Seven Levels Of Customer Residual Income!!!!!! 50 Customers Points Maximizes Compensation Plan You Personal Customers Level Team Customers 1 2 3 Services `` ¼% ¼% ¼% 4 5 6 7 8 1-10% ½% 3% 5% 8% RVP SVP 1½% 2 % Qualify 1 Customer Point Qualify 10 Customer Points Qualify 20 Customer Points Qualify 40 Customer Points In your Open line Starting Position TT Earned Positions ETT ETL TC RD RVP SVP The Compensation Plan Is… YOUR BUSINESS PLAN! QTT ETT ETL TC RD RVP SVP 24 Hour goal : GET QUALIFIED YOU 5 Points To Qualify you must have at least 2 Preferred Customers You are now a QTT ( Qualified Team Trainer ) New Team Trainers must be Qualified with at least 5 Phone Points within their 1st 30 days to release T-CABS ( Team Customer Acquisition Bonuses ). These bonuses start at the ETT and above levels. If all 5 qualifying points are coming from your own household **2 preferred customers must be different types of services. Examples Video Phone + New Wireless Account New Wireless Account + Satellite TV Satellite TV + Local / Long Distance Energy Gas + Wireless + Prem. Tech + Long Dist. ETT ( Executive Team Trainer ) Reasons to become an ETT within 30 days or Less: • Your Testimonial and Success Story • Earn ETT Team CAB Monthly Bonus • Earn Quick Start Bonus in First 30 Days TT ETT ETL TC YOU 7 Points Kasi 5 Points RD RVP SVP Congratulations! You are a Qualified ETT Brooks 5 Points Team Customer Acquisition Bonuses How Do You Earn T-CAB’s & CAB’s? Must be a Qualified TT, ETT, ETL, TC, RD, RVP, or SVP and have Open Line Production at these positions. Production bonuses paid for assisting new business partners that become QTT in their first 30 days from their start date. TT ETT ETL TC RD RVP SVP T-CAB ETT Bonus Schedule YOU 7 Pts Kasi Brooks 5 Pts 5 Pts QTT QTT QTT QTT QTT QTT 2 4 6 9 12 15 All Team Trainers get Qualified with 5 phone points in their 1st 30 days. QTT QTT QTT QTT QTT QTT = = = = = = $ 100 $ 500 $1,000 $1,500 $2,500 $3,000 TT ETT ETL TC 7 Pts QTT QTT QTT RVP SVP How much are you leaving on the table? YOU Kasi 5 Pts RD Brooks 5 Pts QTT QTT TT All Team Trainers get Qualified with 5 phone points in their 1st 30 days except one. T-CAB’s ETT 2 QTT = $ 100 4 QTT = $ 500 6 QTT = $1,000 9 QTT = $1,500 12 QTT = $2,500 15 QTT = $3,000 TT NOT ETT ETL TC $0 YOU 5 Pts Kasi 5 Pts Brooks QTT QTT QTT QTT QTT QTT 5 Pts RD RVP SVP T-CAB’s ETT 2 QTT = $ 200 4 QTT = $ 500 6 QTT = $1,000 9 QTT = $1,500 12 QTT = $2,500 15 QTT = $3,000 TT ETT ETL TC YOU QTT SVP Who gets ETT T-CAB Bonuses? Brooks 7 Pts QTT RVP Who’s an ETT? 7 Pts Kasi 7 Pts RD QTT TT TT ETT ETL TC You 15 RD RVP SVP Congratulations! You are a Qualified ETL Customer Points Kasi Brooks Mike ETT ETT ETT TT ETT ETL TC RD Brooks ETT Mike ETT QTT QTT QTT QTT QTT QTT QTT QTT QTT QTT QTT QTT QTT QTT QTT SVP T-CAB ETL Bonus Schedule ETL Kasi ETT RVP QTT QTT QTT QTT QTT QTT QTT QTT QTT All Team Trainers get Qualified with 5 phone points in their 1st 30 days. 3 5 10 15 20 25 30 35 40 QTT = QTT = QTT = QTT = QTT = QTT = QTT = QTT = QTT = $ 300 $ 750 $1,500 $2,500 $3,000 $4,000 $5,000 $6,000 $7,000 TT Plus $50 CAB Bonus Per QTT Additional 200 Customer Points ETT ETL TC RD RVP SVP T-CAB TC Bonus Schedule TC 200 Customer Points 200 Customer Points Can Qualify for Free Vacation and Additional Bonuses at this Level 5 QTT = 10 QTT = 15 QTT = 20 QTT = 25 QTT = 30 QTT = 40 QTT = 50 QTT = 100 QTT = $ 500 $ 1,500 $ 3,000 $ 5,000 $ 6,500 $ 8,000 $ 10,000 $ 12,000 $ 25,000 Customers (Referring Services) CUSTOMER ACQUISTION The key to a successful ACN business Customers = • Bonuses • Residual Income Short-Term Goal: 30+ Customer Points (1st 30 days) Acquire 5 or more qualifying customer points - Become a QTT (Qualified Team Trainer) Acquire 15 or more customer points - Become an ETL (Executive Team Leader) Long-Term Goal: 50+ customer points Allows you to maximize Compensation Plan Customer Sources: 1. Yourself 2. Prospects who do not become representatives 3. Referrals and everyone else 1. Creates knowledge and belief for you in the services 2. Teaches you the customer sign-up process 3. Provides you all the necessary tools 4. You set a good example 5. Helps you gain points toward Compensation Plan qualifications 6. Sign up thru your Online Store _______.acndirect.com Online Store Online Store Prospects who do not become ACN Representatives The people who decide not to be your business partners will potentially become your customers. Use PBR / Home Meeting Services Survey at EVERY Presentation and Gather Information. Use Home Service Survey with all others not interested in opportunity. Do Not Sell / Use Customer Survey Form and Follow Up SERVICES SURVEY FORM I need a Favor, Help me with a Survey! Hi ____, Do you have a minute? Can you do me a HUGE FAVOR? (Wait for response-be quiet) As you know………state your “WHY” (Example: We lost our retirement and had to spend the kid’s college fund and we found a way to get it back, but we need your helpand we are so excited about how this can help us out! –remember to end on a POSITIVE NOTE!) Continued on next slide I just started my own Franchise Brokering Utility Services and Telecom. Right now I am in TRAINING. I need Huge Favor, If you could fill out this customer survey form so I can research your home utilities and telecom services it would help me a lot! (If experienced: I am currently doing some NEW Market Analysis & I need your help!) Can we spend just about 3 min. so I can ask you a few questions about the SERVICES that you are using & approximately how much you are spending? This is really going to help me learn my new business! ( Go Over Survey and Fill out or Drop off and Pick up ) IRIS V Video Phone, ATA (Preferred customer – 4pts.) (Preferred customer – 4pts.)(Up to 8pts. 3 lines) DigitalTalk Express up to 3 lines • New Technology • Reduced Monthly Cost • Out of Box Installation • Huge Residuals! •Plans Start at $39.99 Unlimited Up to 6 Handsets Can add Dedicated Line for Alarm or Fax Can add Toll Free Number Local and Long Distance (Preferred customer – 4pts.) Dish Network Satellite TV (Preferred customer – 2pts.) Sign Up At OR Call: 888-913-9411 DIRECTV Satellite TV (Preferred customer – 2pts.) Sign Up At OR Call: 866-579-4272 Home Security/ Vivint (Preferred customer – 2pts.) • Professional Installation by Local Technicians • Easy-to-Use Security System - Free Installation After Rebate Sign up Online Store ADT Phone Orders Only 866-417-3044 Mon – Fri : 8 am-12 am Saturday: 9am-12am Sunday: 10am-10pm Internet Services & T.V. (Other Customer-1pt.) + (T.V.-2 Pts. Preferred) ACN High Speed Internet & Cable Internet Verizon Fios, AT&T U-Verse Bundle ACN High Speed Internet with your ACN phone service for the ultimate communications package. No matter what bundle you choose, you’ll receive: • The best speed for your lifestyle - great speeds • Free modem • Multiple email accounts ACN WiMAX (Clear) Choose from affordable plans for the ultimate in mobility and speed! • Home Internet • On-the-Go Internet • Bundle Plans and Save! • Check for availability in your area Wireless Services and Air Cards (Preferred customer – 1pt.) Wireless Phone Service • Choose a carrier • Choose a phone Flash Wireless (4 to 8 Points) ( $59.99 Unlimited Everything Voice, Text, Data) Broadband/Air Cards • Provides mobile internet access for your laptop Signup at: Or Call 866-629-7757 Premium Technical Support (Other customer – 1pt.) Unlimited support, protection and backup services for your home computer • Remote backup and anti-virus software available • Remote support available 24/7/365 • U.S. based technicians • Low monthly cost Don’t sell Just sort SW / SW / SW / SW NEXT! Getting Business Partners Building a Team Schedule a PBR Private Business Reception Or Home Meeting Schedule your PBR TODAY!!!! MAKE A CONTACT LIST • Your list will become your point of reference (For piquing and exposing) • As fast as you think of someone, you will forget them Most overlooked tool in our business– Greatest resource we have Who do you talk to? There are two categories of people that we talk to. People you know (Warm Market) People you don’t know (Cold Market) Warm Market is the most effective! Examples of Warm Market: • Friends • Family • People from Work • Church • School • Organizations, Clubs, or Charities • People you do business with • BUSINESS OWNERS Look for the right people Red Apples - 80% of your time (Excited) Green Apples - 20% of your time (Have ?’s) Brown Apples - 0% of your time (Negative) How to INVITE The Most Important Things for Getting People to Your Meetings are to Be Natural & Have… Do Not Explain Anything Let the Expert Do it for You. Look for the Red Apples SORT – Don’t Sell How to INVITE Give Them Very Little Time to Think About it. Make it URGENT! Invite Guests No More than 48 Hours in Advance. Clear the Time First. If They Can’t Make it Ask, “When is the Soonest We Can Meet?” Know WHO You are Talking To. NEVER Say. . . “Business Opportunity” “Meeting” “Presentation” “Speaker” “Just Joined” “My Upline” Home Meeting (PBR) 1. - Have Your Meeting at YOUR HOME 6:00pm and 8:00pm Weekdays / Weekends on the Hour We NEVER CANCEL HOME MEETINGS! - - Your A List is Your Top 10 Business Owners Network Marketing Experience Already Successful Everyone Else - Your Goal 10-20 Guests. (Have to Invite 40-50+) The Hard Fact: 40% Will Not Show The Size of Your PBR will Duplicate, good or bad 2. 3. INVITING SCRIPT 1. Do you Look at Other Ways of Making Money? 2. Your “WHY” 3. New Technology 4. Edify Speaker 5. Set Up Confirmation Call Do not present just invite!!! Enthusiasm & Urgency=Great Results IF THEY HAVE QUESTIONS: 1. Be too new or too busy to explain 2. Talk about a person, not a thing 3. New Technology 4. Make a 3 Way Call Let the experienced rep go to work for you!! Enthusiasm & Urgency=Great Results What to Say to Close Friends & Family “What are you doing Tuesday night at 6:00? Listen, I found a way for us to make some incredible money! Trust me and be at my house Tuesday!” What to Say to Professional to Professional “What are you doing tomorrow night at 6:00? I’m working on a business project and I’m looking for a few key people to partner with. Some huge income is on the table! Are you open to evaluating a way to make money outside of what you currently do?” What to Say to People You Look Up to “Do you have a couple of minutes?” “You ... (personal compliment). ” “I am calling you because I just received information about a business project that I am excited about!” “Since you are someone I really respect, I want to know if you would do me a huge favor and give me your opinion on it. Are you available for 1 hour on (date) at (time) ?” If They Say YES “Great! Be at my home on (date) and (time). Can I count on you to be there?” If They Say NO “Wow that’s amazing that you have all the money and free time that you need. But who do you know that is looking to make incredible money and free up their time as well?” If They Say MAYBE/DEPENDS “Well of course it depends. But are you open to evaluating an opportunity to make extra money in addition to what you are doing right now?” If They Can’t Make It… “When is the soonest that we can meet?” If They Ask Questions Be Either Too New or Too Busy “I can’t get into details right now. You really need to see this in the same way I did. Trust me, and be at my house tomorrow at 6:00 pm. This is going to change the way we live! What to Say to Close Friends & Family “Hi __________ how are you? Do you have a second? I am so excited! I just got done looking at a business plan of an International Technology Company. Have you heard about the largest distribution of wealth happening over the next ten years? (Pause) Oh my gosh, I am so lucky, I am working with one of the top executives expanding the company, he/she is like the Donald Trump of the industry. He/She asked me to look for one or maybe two more potential business owners that want to capitalize on the next big wave of deregulation of Energy and Gas Services. At (location, date and time of meeting), he/she is going over the business plan. You've got to be there!” What to Say to Professional to Professional “Hi __________, how are you? Listen, I looked at a business plan that I am really excited about. It is based around the deregulation of energy, gas, and telecom services worldwide. I was lucky enough to get introduced to one of top executives of the multi-billion dollar International Technology Company. He is like the Donald Trump of the industry. He has capitalized already on this massive trillion dollar industry. He is expanding into this area and asked me to invite possibly one or two business owners that want to own a portion of the company and a percentage of the revenues. One of the first people I thought of is you. We’re getting together at (location, date and time of meeting) to go over the business plan. You need to be there! There are millions of dollars on the table right now! It's like a modern day gold rush.” What to Say to People You Look Up to “Hi __________ how are you? Do you have a second? I am so excited! I just got done looking at a business plan of an International Technology Company. Do you know what's happening with the deregulation of energy over the next few years? (Pause) Oh my gosh, I am so lucky, I just met a successful business owner that is teaching people how to get paid when people pay a gas or electric bill. He/She is a top executive expanding the company; he/she is like the Donald Trump of this industry. Anyways he's looking for the right people to partner with in this area, to expand this company. I told him about you and he's interested in meeting you. I don't know if you qualify for what he's looking for, but I think you're business minds would be great together. He is going over the business plan at (location, date and time of meeting). I told him I'd make sure you were there. This is a huge opportunity for you. You've gotta be there! Can I count on you?” If They Ask Questions? “I can’t explain a multi-billion dollar company to you in 5 minutes; you really need to see the business plan the same way I did, that is why you need to be here at (location, date and time of meeting). You are going to be blown away. If you miss it, you are going to wish you didn’t. We are going to make some serious money together! You gotta be there!” If they continue to ask name of company, details, etc.: “Look __________, if I get into all of the details with you, I will mess it up, I am so lucky to have seen the business plan by one of the top executives leading the expansion worldwide. He/She is like the Donald Trump of this trillion dollar industry. Trust me __________ if you miss what I have seen you are going to kick yourself in the butt. The window is going to close on this and I don’t want you to miss out. You gotta be there!” If they persist: “I wish I could explain more, let me see what I can do to get someone who is qualified to explain the details so I don’t confuse you.” (Setup 3-way call with up-line), NEXT CALL. “Is this ACN?” “Yes! You’ve heard about this and you aren’t doing it?! You obviously didn’t see it the same way I did - because, I know if you did, you would be doing this!” Were Working with the Top Executives! “Is this network marketing?” “Yes! At it’s finest!” “What isn’t network marketing?” I’m going to the top of the company, you have to look at this business model. “Is this a pyramid?” “Why? Are you looking for a pyramid?” “Yes” or “No” “Then you’re going to love this!” The largest distribution of wealth is happening, and you can be a part of it. Were going to the top, with the deregulation of Energy, Gas, and Telecom. Building A Team Pique Interest Tools: • Trump DVD • Success From Home Magazine • Distributor Website • Upline Expert How to Have a Successful PBR / Home Meeting & Business Etiquette DVD ready and tested; Phones off the hook; Kids in bed or with babysitter; Animals outside (some place quiet); Documentation on table (Success From Home Mag, etc); 1-10 Overview Sheet, Rep Agreement, PBR Survey, Pens (find on www.thedreamteamsystem.com); Monthly Bonus Flyer; Cool room temperature; Refreshments as guests arrive (NO alcohol); Snacks (veggies, chips, dip) after the presentation; Upbeat music BEFORE and AFTER presentation; Sign in sheet for ALL guests. MOST IMPORTANTLY… HAVE FUN!!! Welcome Guests: Ask to Turn Off Cell Phones, Hold All Questions Until the End Do NOT apologize for “no shows” Edify the speaker by talking about their past, present and future Sit through the presentation! Take notes! Don’t interrupt the speaker SORT GUESTS AFTER PRESENTATION! Team Etiquette • • • • • • • • • • • Dress appropriately Arrive early – before your guests arrive Start on time/ Finish on time Make sure your cell phone is off Keep the mood up-beat positive & friendly Introduce your guest to other reps Sit with your guests Remain in your seat throughout the presentation Participate with the Presenter (create energy) Don’t interrupt the presenter or ask non-related questions Don’t apologize for no-shows After Presentation Turn music back on Break out room Sign up customers and reps “Can’t you see yourself doing this with me?” “We’re going to have the best financial year ever!” “I love you too much to leave you behind!” “I’m going to be there with you every step of the way.” “Someone’s going to make a lot of money, why not us?” SORTING After Presentation: “Are You Ready To Get Started?” Yes Questions No Schedule Launch & Home Meeting Date Promote Saturday Training!! Sign up as a Rep & get Team ID DVD & Magazine Question About Becoming Rep or Customer? If Rep: Draw out ETT Road Map Thank Them! (only 3 customers needed) Promote Saturday Training!! DVD & Magazine Sign Up As A Customer Get Referrals! Key points to remember 1. Over invite 50% flake factor 2. Don’t Pre-judge anyone 3. We do it all with you 4. Let the room sort itself Reps / Customers 5. Invite 24 to 48 hours in advance The 24 Hour game plan is the ACN System to success 1. Register New Representative 2. Schedule Launch ASAP within 24 Hours 3. Schedule Home Meeting within 72 Hours Going To Events and Promoting Events Training Events are your strongest tool in building your team. The more you and your team attend and promote training events, the more success you and your team will have!!! Promoting Events Cycle to Financial Freedom Belief Results Events Action Energy Building Strategy National Events Leadership Event Regional Trainings Saturday Trainings (Quick starts) Weekly Business Opportunity Meetings HOME MEETINGS / PBR’s Key Elements of Events • Are the easiest and most non-threatening way to “close” a prospect • Unlock potential • Build belief • Trains our Teams (Time Leveraging) • Keep people in the game ENROLLMENT • Stage edification and recognition • Create momentum ( Home meetings, blitzes, customer acquisition, etc. ) • Creates a Copy and Duplicate System REGIONAL TRAINING EVENTS Pre-Register @ www.thedreamteamsystem.com ACN INTERNATIONAL TRAINING EVENT Charlotte, NC February 17, 18, 19 2012 Special Guest Speaker: Donald Trump & Darren Hardy Monday Dowd Leadership Call 10:00pm (Pst) 1-712-432-1001 Pass code 488920718# Thedreamteamsystem.com
