By Abel Salazar
Printer and toner varience
Printer List
Toner Cartridge Installation
Paper Jams
Trouble Shooting
Known Issues
Information Pages
HP9050/HP8050
◦ 43X/83X
HP4515/HP4015
◦ 64X/64A
HP4250/HP4200
◦ 42X/38A
Location
Model
Toner
Computer Labs
MH212A
MH212B
RD212A
RD212B
TH109
WOB137
JBWLounge
HP9050
HP9050
HP8050
HP8050
HP4515
HP4200
HP4250
43X
43X
82X
82X
64X
38A
42X
Classrooms
MH126
MH206
MH301
TH205
TH305
JBW204
DY103
HP4515
HP4515
HP4250
HP4200
HP4200
HP4250
HP4515
64X
64X
42X
38A
38A
42X
64X
4000/8000 series:
Lift the top door
Replace toner cartridge
Pull toner strip if any
Close top door
9000 series:
Open the front door
Pull down the blue lever
Replace cartridge
Pull up the blue lever
Close front door
The printer will often know where the jam is
located.
The vast majority of jams will occur
underneath the toner cartridge.
The paper trays are also known to jam
frequently.
Smudged pages
◦ A new cartridge sometimes fixes this
◦ If not, a new fuser installation is required
Unable to print
◦ Various reasons: network-related, software
problem, toner required, printer is off
Faded pages
◦ This often indicates a new cartridge is needed
Powerpoint Slides
◦ Full-sized powerpoint pages will take a long time to
print, sometimes taking over 30-60 seconds per
slide.
Adobe PDF files
◦ Will sometimes not print from the internet unless
they are saved locally first.
Gibberish pages
◦ Usually caused by printing from a file with a long
name
◦ Also occurs when printing directly from the internet
or blackboard
Configuration Page
◦ Click the menu button until you see “Information
Menu”
◦ Use arrow keys to find “Configuration Page”
◦ Click “Select” button to print
Supplies Status Page
◦ Find “Supplies Status” within the “Information Menu”
◦ Click “Select” button to print
Any questions?
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