Product Brief Customer Service Tool ( C.S.T. ) Brad Turley John Billingsly December 2014 Internal Version Product Description We should not wait on Software, Software should wait on us. To accomplish this we need software with little to no wait time. This is my solution to this: Customer Service Tool ( C.S.T. ) http://www.turleytechnology.com/Navico/ 2 Company Confidential Product Description Navbar & Search Search will autofill as you type in i.e. ( If you enter HDS, it will list all units that have HDS units until it’s max return amount is reached.) You can use your arrow keys or mouse to select which unit you want. Feedback will pop up a box that will email me any corrections or comments any user wants to make. Company Confidential Feature Descriptions Notes Tab Just a simple place to keep notes. Has 2 tabs for different sets of notes. Buttons on Notes tab: 1st Button will capitalize all notes. 2nd Button will increase font size. 3rd Button will decrease font size. 4 Company Confidential Product Description Unit Tab List unit information. All information was pulled from our current unit pages and put into a SQL Database. An software engine was created to automatically convert the data into the new database. 5 Company Confidential Product Description Compare Tab This tab currently only shows the difference in size Works as a proof of concept that we can compare any wanted information Could be used to help compare our units to our competitors. 6 Company Confidential Product Description Transducer Tab This will list all Transducers, Mounting, and In-Line accessories for the selected unit. Product Description Service Pack Tab This list all current Service packs If the part number is clicked on a box to copy the part number appears. 8 Company Confidential Product Description Shipping Codes 9 Company Confidential Product Description Cone Angle Tool This tool will tell you the coverage area of our standard transducers at any selected depth 10 Company Confidential Product Description Coordinate page This page will show the location of the coordinates It will also show the coordinates in their converted formats 11 Company Confidential Product Description RSM Lookup Gives a clear map of our Regional Sales Manager areas Also has a by state drop down in the top left 12 Company Confidential Product Description 5YA This is my version of what I think the 5YA should be. Faster to load. Click to Copy part Numbers 13 Company Confidential Product Description Network tab This tab is pushed to next version for completion. Once completed you’ll be able to fully build a boat network and help diagnose problems 14 Company Confidential