Getting Smarter on Walmart International

Getting Smarter on Walmart International:

Actionable Insights from Global Learnings

Presented by:

Amy Koo, Senior Analyst

Promotional Webinar

April 24, 2014

Copyright © 2014 Kantar Retail. All Rights Reserved.

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Disclaimers

The analyses and conclusions presented in this seminar represent the opinions of Kantar Retail. The views expressed do not necessarily reflect the views of the management of the retailer(s) under discussion.

This seminar is not endorsed or otherwise supported by the management of any of the companies covered during the course of the workshop or within the following slides.

© Copyright 2014 Kantar Retail

Walmart’s Global Retail Presence

100% Walmart ownership

Canada: 389

Walmart majority ownership in a publicly traded company

United Kingdom: 574

China: 405

Includes 35% interest in

Trust-Mart

Walmart US: 4,203

Sam’s Club: 632

Japan: 374

Mexico: 2,199

India: 20

Cent. America:

Guatemala (209)

El Salvador (83)

Honduras (75)

Nicaragua (80)

Costa Rica (214)

Chile: 353

Walmart recently acquired the minority owners’ stake, for 99.7% ownership

Brazil: 544

Argentina: 104

10,842 Global Store Units

Africa:

South Africa (346)

Botswana (11)

Ghana (1)

Lesotho (3)

Malawi (2)

Mozambique (7)

Namibia (3)

Nigeria (2)

Swaziland (1)

Tanzania (1)

Uganda (1)

Zambia (1)

As reported for Jan 31, 2014

© Copyright 2014 Kantar Retail 3

Source: Company reports, Kantar Retail analysis

International in Investment Mode…But Growing

45%

US Total

Stores

12%

EMEA &

Canada

69%

US Total

Sales

Operating Income

82%

US Total

36%

Latin

America

7%

Asia

12%

EMEA &

Canada

13%

Latin

America

6%

Asia

18%

International

Total

© Copyright 2014 Kantar Retail 4

Source: KRiQ.com, Company documents

International Return on Investment

Performance varies widely by market

*Note: India is not part of this comparison

Source: Walmart Investor Meeting, Kantar Retail research and analysis

© Copyright 2014 Kantar Retail 5

Diversity of Formats Globally

Big, small, and service formats

Specialists

Food Service

Upscale Mall

Development

Financial

© Copyright 2014 Kantar Retail 6

Source: Kantar Retail research and anlaysis

Distinctiveness of Store Formats

Breadth of store sizes and purposes

Limited assortment convenience

Apparel and soft goods focus

Home improvement goods with construction audience

© Copyright 2014 Kantar Retail 7

Source: Kantar Retail store visits and analysis

Walmart International: Regional Org Chart

Leadership moves again

Neil Ashe

President & CEO

Global eCommerce

David Cheesewright

President & CEO

Walmart International

Brett Biggs

CFO

Walmart International

Krish Iyer

President & CEO

Walmart India

Scott Price

President & CEO

Walmart Asia

Greg Foran

President & CEO

Walmart China

Enrique Ostalé

President & CEO

Walmart Latin America

Gian Carlo

Nucci

President & CEO

Chile

Guilherme

Loureiro

President & CEO

Brazil

Steve Dacus

President & CEO

Japan/Seiyu

Horacio

Barbeito

President & CEO

Argentina

Scott Rank

President & CEO

Walmex- Centro

America

Last update: April 2014

TBD

President & CEO

EMEA/Canada

Shelly Broader

President & CEO

Walmart Canada

Andy Clarke

President & CEO

Asda, Walmart UK

Grant Pattison*

President & CEO

Walmart RSA

/Massmart

*Guy Hayward, current COO, will replace

Pattison effective June 1, 2014

© Copyright 2014 Kantar Retail 8

Leadership Focuses More Broadly

Could McMillon & global emphasis shift gravity from Arkansas?

Most recently from five years leading International

Greater eCommerce presence with Pangaea

Doug McMillon

President/CEO

Walmart Stores

Source: Kantar Retail research and analysis

Neil Ashe

President/CEO

Global eCommerce

© Copyright 2014 Kantar Retail 9

Strategic Priorities to Grow Internationally

EDLP Transformation

Digital & eCommerce Advancements

Global Leverage of Operational Resources

Private Brand Evolution

Focus on Sourcing

© Copyright 2014 Kantar Retail 10

Source: Kantar Retail research and analysis

Asda’s Multichannel Grocery Approach

Focusing on convenience for the shopper

Click and Collect will expand to over

1,000 in the next five years – including new locations located at tube stations

Delivery Pass options offer unlimited grocery delivery service by the month

Asda’s non-store grocery service enables shoppers to tailor the service to their schedules or needs. They also offer flexibility and availability to shoppers without easy access to a car.

© Copyright 2014 Kantar Retail 11

Source: Walmart Corp documents, Kantar Retail store visits and analysis

Importing Private Brands to Drop Prices

Centralized procurement to increase offerings

Mini croissant for the instore bakery

Selection of imported wines & beers

Leverage global procurement to source products

Improvement of global leverage and operations helped Walmart Japan find, source, and import products at a cheaper price more efficiently.

© Copyright 2014 Kantar Retail 12

Source: Kantar Retail store visits and analysis

China Forces Spotlight on Sourcing

Life or death questions regarding quality

Walmart China Food Scandals

2014 – Fox meat labeled as donkey meat

2008 – Baby formula scare

Recent Walmart Reaction

100 million yuan nvestment in strengthen food safety, including inspections, supply chain management, and training. Mobile labs will be deployed to stores to test foods.

Food safety is the most pressing use case for establishing an ironclad chain of custody for products. Similar demands for verification will only increase over time for sustainability, labor practices, and product origins.

© Copyright 2014 Kantar Retail 13

Source: Kantar Retail research and analysis

Creating Diversity of Audiences and Trip Missions

A Box for Every Purpose

Premium

Pricing

Supermarket

T1 – Range of Price Points to Quality

T2 – Middle Income Shoppers

Club

T1 – Bulk Shopping / Price

T2 – Small Business

Super

Market

Club

Top-up shopping trip

Hypermarket

Bulk shopping trip

Hypermart

T1 – One-Stop Shopping

T2 – Selection / Stock-Up

Discount

Discount

T1 – Top-Up Shopping at Price in Neighborhood

T2 – Weekly/Daily Needs Proximity to Home

Discounter pricing

To increase shopper relevance over time, retailers must move beyond a beyond a one-size-fits-all approach. Consider specific audiences and shopping occasions and align banners accordingly.

© Copyright 2014 Kantar Retail 14

Source: Kantar Retail research and analysis

June 4 –5 in Chicago, IL or June 18–19 in New York, NY

New Planning Coordinates: Navigating The Multichannel World

Mid Year Forum

Walmart International:

Applicable Insights For The U.S. Market

June 5 (Chicago) & June 19 (NYC)

1:15 pm – 3:00 pm

Please email events@kantarretail.com for more information.

© Copyright 2014 Kantar Retail

Contact:

Amy Koo

Senior Analyst

Amy.Koo@KantarRetail.com

T:+1 617 912 2872 www.kantarretailiQ.com

© Copyright 2014 Kantar Retail