Production and Operations Management Introduction to Production Rajat Agrawal (rajatfdm@iitr.ac.in) DEPARTMENT OF MANAGEMENT STUDIES 1 What is Manufacturing • A process of value addition 2 Sources of Wealth Creation • Agriculture • Manufacturing • Services 3 Manufacturing is a Value addition Process Raw Material Processing Product (Manufacturing output) 4 What is value and what is not? Value : something which helps in improving customer satisfaction. Something which is not improving customer satisfaction is non value. 5 Thank You 6