1. What is your research study all about?
Our research study is all about the consumer level of satisfaction in online shops during the
Covid-19 pandemic.
2. Why did you choose this study?
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We chose this study because it will serve as a guide for online sellers to identify areas in
which customers are satisfied or dissatisfied with their service. To keep improving their
products and services and create a strategy for increasing customer satisfaction.
We choose this study to
3. Why did you choose this particular
4. What is the scope of your study?
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