MARY GRACE L. DELOS SANTOS BSA-1A MODELS OF COMMUNICATION 1. Iconic or Physical Models are physical representations of objects or processes. 2. Verbal – Pictorial Models are used to clarify concepts and processes. The verbal portion is supplemented by a pictorial representation of the words used by the speaker. 3. Symbolic Models are formed by substituting symbols for the objects they represent. This is best observed in mathematics. 4. Aristotle/Linear Communication shows communication as a one-way activity where information flows from sender to receiver. SPEAKER (Listener) AUDIENCE (Message) SPEECH 5. Claude Shannon-Warren Weaver/Interactive Communication Model characterizes communication as a two-way process. The sender formulates and transmits a message to a receiver who sends a response/feedback. The inclusion of feedback makes the model a two-way interchange of ideas. A. The destination provides feedback to the message received to allow the information source modify the message. B. Feedback is a message (or a set of messages). C. The source of feedback becomes an information source. D. The consumer of feedback turns into a destination. E. Feedback received is disrupted by noise. Information Source Signal Signal Message Transmitter Channel Noise Source Message Receiver Destination 6. Wilbur Schramm’s Model of Communication involves Fields of Experience which is defined as “life experiences, attitudes, values, and beliefs that each communicator brings to an interaction and that shape how messages are sent and receive. The overlap of the sender’s and receiver’s fields of experience is the shared area, where the transmitted signal must fall to make both communicators share the same meaning of life. Field of Experience Source encoder Field of Experience Signal Decoder Destination 7. Eugene White Model of Communication tells that communication is circular and continuous, without a beginning or end. Although we can assume that commuication begins with thinking, communication can actually be observed from any point in the circle. Symbolizing Expressing Transmitting Thinking Feedbacking Monitoring Decoding Receiving 8. Transactional Communication Model shows that communicators often send and receive messages simultaneously. It provides a better picture of the communication process, showing the interplay of elements like environment, communicators/participants, messages, as well as the presence of noise. Environment refers not only to physical, social, psychological, cultural ang historical milieus, but also to the personal history and schema that each participant brings to the conversation. MARY GRACE L. DELOS SANTOS BSA-1A GENERAL PRINCIPLES OF EFFECTIVE COMMUNICATION A. B. C. D. E. F. G. Correctness Clarity Conciseness Completeness Consideration Concreteness Courtesy PRINCIPLES OF EFFECTIVE ORAL COMMUNICATION A. B. C. D. E. F. G. H. I. J. Immediate response Oral explanation Secrecy Illitirate Receiver Value of Time Avoiding Delay Direct Relations Easy Understanding Developing Relation Large Gathering MARY GRACE L. DEOS SANTOS BS-1A LANGUAGE - a systematic means of communicating ideas or feelings by the use of conventionalized signs, sounds, gestures, or marks having understood meanings. a system of conventional spoken, manual, written symbols by which human beings, as members of a social group and participants in its culture, express themselves. is arbitrary, is innate (Noam Chomsky), is dynamic can only be called language if it has a system of rules (a.k.a grammar); a sound system (phonology); a vocabulary (lexicon) COMMUNICATION - (from Latin word “communicare” meaning to share) The act of conveying meanings from one entity or group to another through the use of mutually understood signs and semiotic rules. the act of giving, receiving or exchanging information, ideas and opinions so that the “message” is completely understood by both parties. May be classified according to: Communication mode Context Purpose and style Types of Communication According to Mode Verbal – Non-verbal Communication Visual Communication Types of Communication According to Context Intrapersonal Communication - intra means within or inside talking to oneself Interpersonal Communication - inter means among or between an interactive exchange takes place as interpersonal communication takes place. Extended Communication involves the use of electronic media Organizational Communication the focus is on the role that communication plays in organizational contexts. Organizations comprise individuals who work for the company Intercultural Communication between or among people having different linguistic, religious, ethnic, social, and professional backgrounds. Types of Communication According to Purpose and Style Formal communication employs formal language delivered orally or in written form. (e.g., lectures, public talks/speeches, research and project proposals, reports, and business letter) Formal communication employs formal language delivered orally or in written form. (e.g., lectures, public talks/speeches, research and project proposals, reports, and business letter) Several major elements in the communication process: sender message channel receiver feedback context If you want to get your message across accurately, you need to consider these three things: • The message; • The audience or receiver; and • How the message is likely to be received.