MIRACOSTA COLLEGE
CLASS TITLE:
STUDENT SERVICES COORDINATOR
BASIC FUNCTION:
Under the direction of an assigned supervisor, plan, organize, coordinate and participate in a
specialized area of Student Services; provide specialized information, assistance and advice to
students regarding college programs and services.
DISTINGUISHING CHARACTERISTICS - EOPS:
Incumbent works under the direction of the Faculty Director of the Extended Opportunity Program
& Services (EOPS). Explain program services to potential and current students, high school
staffs and community agencies; serve as a liaison between high school and college counseling
personnel – within provided guidelines, explain the results of MiraCosta academic placement
tests; provide advice regarding course scheduling options, unit load, grade point average and
satisfactory progress. Within the parameters established by the Director, determines eligibility
and allocation for Loans and Book Assistance programs. Monitors student program compliance
relevant to Title 5, district policy and internal EOPS program policies, develops and
recommends policies and procedures for routine or daily operation of the office.
REPRESENTATIVE DUTIES:
1.
Plan, organize and implement a variety of programs and activities to recruit, retain and
assist students. (E)
2.
Provide specialized information and advice to students regarding educational and career
goals, academic progress, financial problems, disabilities and other related issues. (E)
3.
Develop and conduct studies and analyses to identify need for new programs and
services and evaluate the effectiveness of current programs. May assist in assessment
of student learning outcomes in applicable programs. (E)
4.
Develop and provide in-service programs and activities to promote instruction,
awareness, communication and personal and professional growth. (E)
5.
Maintain current knowledge of college curriculum, rules, regulations and guidelines
applicable to assigned student services areas.
6.
Refer students to campus departments or community organizations for assistance as
appropriate.
7.
Compose electronic and printed information in media such as websites, newsletters, and
flyers, publicizing programs and services. (E)
8.
Prepare statistical records and reports related to assigned student services areas;
gather and analyze program data. (E)
9.
Prepare and deliver oral presentations to various audiences including faculty staff, and
community groups.
MIRACOSTA COMMUNITY COLLEGE DISTRICT
(E) = Essential job function
8/29/09
STUDENT SERVICES COORDINATOR
2
10.
Prepare and administer program budget as assigned; authorize expenditures according
to established guidelines. (E)
11.
Select, train and supervise student and temporary workers.
12.
Perform related duties as assigned.
KNOWLEDGE AND ABILITIES:
KNOWLEDGE OF:
District organization, operations, policies and objectives.
Requirements, guidelines, rules and objectives of one or more assigned areas of Student
Services.
Interviewing techniques.
Methods and practices of recordkeeping and report preparation.
Principles of training and providing work direction to others.
Correct English usage, grammar, spelling, punctuation and vocabulary.
Applicable sections of State Education Code and other applicable laws.
Interpersonal skills using tact, patience and courtesy.
Budget preparation and control.
Modern office practices, procedures and equipment.
ABILITY TO:
Learn to interpret, apply and explain rules, regulations, policies and procedures and apply them in
a variety of procedural situations.
Plan, organize and implement programs and activities in one or more Student Services areas.
Maintain current knowledge of college curriculum, rules, regulations and guidelines applicable to
assigned student services areas.
Coordinate, develop and implement services and activities to recruit, retain and assist students.
Provide accurate information to students regarding college programs and services.
Develop and monitor budget.
Maintain records and prepare reports.
Communicate effectively both orally and in writing.
Meet schedules and timelines.
Work independently with little direction.
Establish and maintain cooperative and effective working relationships with others.
Train and provide work direction to others.
Work confidentially with discretion.
Prepare and deliver oral presentations.
Work as a member of a team.
Demonstrate sensitivity to and understanding of diverse academic, socioeconomic, cultural,
ethnic and disability issues.
EDUCATION AND EXPERIENCE:
Education and experience equivalent to a Baccalaureate degree and one year closely related
work experience.
LICENSES AND OTHER REQUIREMENTS:
Valid California driver license.
MIRACOSTA COMMUNITY COLLEGE DISTRICT
(E) = Essential job function
8/29/09
STUDENT SERVICES COORDINATOR
3
WORK DIRECTION, LEAD AND SUPERVISORY RESPONSIBILITIES:
Not assigned permanent staff to supervise. Provides work direction to student workers and/or
temporary staff.
CONTACTS:
Faculty, staff and students, parents, community members and vendors.
PHYSICAL EFFORT:
Primarily sedentary with intermittent standing, walking, bending and stooping; occasional light
lifting and carrying of objects weighing 25 pounds or less; ability to work at computer for
extended periods of time, including repetitive use of computer keyboard, mouse or other control
devices; ability to travel to a variety of locations on and off campus as needed to conduct district
business.
EMOTIONAL EFFORT:
Ability to develop and maintain effective working relationships involving interactions and
communications personally, by phone and in writing with a variety of individuals and/or groups
of individuals from diverse backgrounds on a regular, on-going basis; ability to concentrate on
detailed tasks for extended periods of time and/or intermittently while attending to other
responsibilities; ability to work effectively under pressure on multiple tasks concurrently while
meeting established deadlines and changing priorities.
WORKING CONDITIONS:
Primarily busy office environment; subject to frequent contacts and interruptions by individuals
in person or by phone; may be required to work at any district location or authorized facility
during day and/or evenings hours including occasional weekends on an as-needed basis.
MIRACOSTA COMMUNITY COLLEGE DISTRICT
(E) = Essential job function
8/29/09