MIRACOSTA COLLEGE
CLASS TITLE:
STUDENT SERVICES COORDINATOR – ACADEMIC
SUCCESS AND EQUITY PROGRAMS
BASIC FUNCTION:
Under the direction of an assigned supervisor, plan, organize, coordinate and participate in a
specialized area of Student Services; provide specialized information, assistance and advice to
students regarding college programs and services.
DISTINGUISHING CHARACTERISTICS:
Under the direction of the Coordinator of Student Equity, coordinate program services such as
outreach, recruitment, and matriculation services for potential and current students participating in
academic success and equity programs such as Puente, Umoja, Resources & Assistance for
Former Foster Youth Program (RAFFY), and the Freshman Year Experience (FYE). Assist with
determining program eligibility and developing academic success components such as study hall,
university field trips, and workshops.
REPRESENTATIVE DUTIES:
1.
Plan, organize and implement a variety of programs and activities to recruit, retain and
assist students. (E)
2.
Provide specialized information and advice to students regarding educational and career
goals, academic progress, financial problems, disabilities and other related issues. (E)
3.
Develop and conduct studies and analyses to identify need for new programs and
services and evaluate the effectiveness of current programs. May assist in assessment
of student learning outcomes in applicable programs. (E)
4.
Develop and provide in-service programs and activities to promote instruction,
awareness, communication and personal and professional growth. (E)
5.
Maintain current knowledge of college curriculum, rules, regulations and guidelines
applicable to assigned student services areas.
6.
Refer students to campus departments or community organizations for assistance as
appropriate.
7.
Compose electronic and printed information in media such as websites, newsletters, and
flyers, publicizing programs and services. (E)
8.
Prepare statistical records and reports related to assigned student services areas;
gather and analyze program data. (E)
9.
Prepare and deliver oral presentations to various audiences including faculty, staff, and
community groups.
10.
Prepare and administer program budget as assigned; authorize expenditures according
to established guidelines. (E)
MIRACOSTA COMMUNITY COLLEGE DISTRICT
(E) = Essential job function
4/22/16
STUDENT SERVICES COORDINATOR
11.
Select, train and supervise student and temporary workers.
12.
Perform related duties as assigned.
2
KNOWLEDGE AND ABILITIES:
KNOWLEDGE OF:
District organization, operations, policies and objectives.
Requirements, guidelines, rules and objectives of one or more assigned areas of student
services.
Interviewing techniques.
Methods and practices of recordkeeping and report preparation.
Principles of training and providing work direction to others.
Correct English usage, grammar, spelling, punctuation and vocabulary.
Applicable sections of state Education Code and other applicable laws.
Interpersonal skills using tact, patience and courtesy.
Budget preparation and control.
ABILITY TO:
Learn to interpret, apply and explain rules, regulations, policies and procedures and apply them in
a variety of procedural situations.
Plan, organize and implement programs and activities in one or more Student Services areas.
Operate a variety of office equipment, including computer and appropriate software.
Maintain current knowledge of college curriculum, rules, regulations and guidelines applicable to
assigned student services areas.
Coordinate, develop and implement services and activities to recruit, retain and assist students.
Analyze, interpret, apply and explain policies and procedures of college programs and services.
Provide accurate information to students regarding college programs and services.
Develop and monitor budget.
Maintain records and prepare reports.
Communicate effectively both orally and in writing.
Meet schedules and timelines.
Work independently with little direction.
Establish and maintain cooperative and effective working relationships with others.
Train and provide work direction to others.
Work confidentially with discretion.
Prepare and deliver oral presentations.
Work as a member of a team.
Demonstrate sensitivity to and understanding of diverse academic, socioeconomic, cultural,
ethnic and disability issues.
EDUCATION AND EXPERIENCE:
Education equivalent to a Baccalaureate degree and one year closely related work experience.
LICENSES AND OTHER REQUIREMENTS:
Valid California driver license.
WORK DIRECTION, LEAD AND SUPERVISORY RESPONSIBILITIES:
Secretary Clerk II. Student and temporary workers as needed.
MIRACOSTA COMMUNITY COLLEGE DISTRICT
(E) = Essential job function
4/22/16
STUDENT SERVICES COORDINATOR
3
CONTACTS:
Faculty, staff and students, parents, community members and vendors.
PHYSICAL EFFORT:
Primarily sedentary with intermittent standing, walking, bending and stooping; occasional light
lifting and carrying of objects weighing 25 pounds or less; ability to work at computer for
extended periods of time, including repetitive use of computer keyboard, mouse or other control
devices; ability to travel to a variety of locations on and off campus as needed to conduct district
business.
EMOTIONAL EFFORT:
Ability to develop and maintain effective working relationships involving interactions and
communications personally, by phone and in writing with a variety of individuals and/or groups
of individuals from diverse backgrounds on a regular, on-going basis; ability to concentrate on
detailed tasks for extended periods of time and/or intermittently while attending to other
responsibilities; ability to work effectively under pressure on multiple tasks concurrently while
meeting established deadlines and changing priorities.
WORKING CONDITIONS:
Primarily works in an office environment; subject to frequent interruptions by individuals in
person or by telephone; intermittent exposure to individuals acting in a disagreeable fashion.
May work at any district location or authorized facility during day and/or evenings hours
including occasional weekends on an as-needed basis. Occasional local travel may be
requested.
MIRACOSTA COMMUNITY COLLEGE DISTRICT
(E) = Essential job function
4/22/16