MIRACOSTA COLLEGE
CLASS TITLE:
SECRETARY CLERK I – HEALTH SERVICES
BASIC FUNCTION:
Under the direction of an assigned supervisor, perform general clerical and typing work according to
specific routines; maintain records, answer telephones, make appointments, answer general
questions in person and on the phone.
DISTINGUISHING CHARACTERISTICS:
Incumbents perform routine clerical duties under immediate supervision; Secretary Clerk II positions
are assigned a wide variety of typing and clerical duties. Incumbents work within a framework of
established procedures with only occasional instruction or assistance. The Secretary Clerk III is the
advanced level classification in the Secretary Clerk series. Incumbents must possess thorough
knowledge pertinent to their assignment and serve as a resource to other District personnel.
Incumbents may be assigned as sole clerical support to a specialized function or may work in a lead
capacity to clerical personnel and student workers.
The incumbent in Health Services maintains confidentiality of medical information including medical
and mental health records. Must be knowledgeable of medical terminology to assist with the
processing of student accident claims, international student referrals, and workers’ compensation
authorizations. Provides referral information when appropriate. May be exposed frequently to sick
individuals.
REPRESENTATIVE DUTIES:
1.
Answer telephones, route calls; take messages; greet visitors, schedule appointments,
provide routine information and assistance to students, faculty and the general public. (E)
2.
Enter and update computer records as assigned. (E)
3.
Perform variety of clerical work including typing, proofreading, filing, verifying and posting
attendance information on records. (E)
4.
Post and maintain routine records, logs and files; sort and file materials alphabetically or
numerically. (E)
5.
Duplicate a variety of items, as assigned; distribute materials as appropriate.
6.
Substitute for absent employees as required.
7.
Perform related duties as assigned.
KNOWLEDGE AND ABILITIES:
KNOWLEDGE OF:
District organization, operations, policies and objectives.
Modern office practices, procedures and equipment.
Recordkeeping techniques.
Basic math.
MIRACOSTA COMMUNITY COLLEGE DISTRICT
(E) = Essential Job Function
10/4/14
SECRETARY CLERK I – HEALTH SERVICES
2
Correct English usage, grammar, spelling, punctuation and vocabulary.
Interpersonal skills using tact, patience and courtesy.
ABILITY TO:
Learn to interpret, apply and explain rules, regulations, policies and procedures and apply them in a
variety of procedural situations.
Understand and follow oral and written directions.
Type at 40 words net per minute from clear copy.
Operate a variety of office equipment, including computer and appropriate software.
Analyze situations accurately and adopt an effective course of action.
Meet schedules and timelines.
Plan and organize work.
Work confidentially with discretion.
Communicate effectively both orally and in writing.
Work as a member of a team.
Demonstrate sensitivity to and understanding of diverse academic, socioeconomic, cultural,
ethnic and disability issues.
EDUCATION AND EXPERIENCE:
Any combination equivalent to high school diploma and one year closely related experience.
LICENSES AND OTHER REQUIREMENTS:
N/A
WORK DIRECTION, LEAD AND SUPERVISORY RESPONSIBILITIES:
Not applicable -- no assigned staff to supervise.
CONTACTS:
Coworkers, students, faculty, other department personnel, and public.
PHYSICAL EFFORT:
Primarily sedentary with intermittent standing, walking, bending and stooping; occasional light
lifting and carrying of objects weighing 35 pounds or less; ability to work at computer, including
repetitive use of computer keyboard, mouse or other control devices; ability to travel to a variety of
locations on and off campus as needed to conduct district business
EMOTIONAL EFFORT:
Ability to develop and maintain effective working relationships involving interactions and
communications personally, by phone and in writing with a variety of individuals and/or groups of
individuals from diverse backgrounds on a regular, on-going basis; ability to concentrate on
detailed tasks for extended periods of time and/or intermittently while attending to other
responsibilities; ability to work effectively under pressure on multiple tasks concurrently while
meeting established deadlines and changing priorities.
WORKING CONDITIONS:
Primarily works in an office environment. Subject to frequent interruptions by individuals in
person or by telephone, intermittent exposure to individuals acting in a disagreeable fashion. May
work at any district location or authorized facility during day and/or evening hours with occasional
evenings, and/or weekends on an as-needed basis. Occasional local travel may be requested.
MIRACOSTA COMMUNITY COLLEGE DISTRICT
(E) = Essential Job Function
10/4/14