MIRACOSTA COLLEGE CLASS TITLE: FACILITIES ASSISTANT BASIC FUNCTION: Under the direction of the Director, Facilities, is responsible for the sensitive administrative/ secretarial support to the Facilities department at all District sites including Facilities, Capital Construction, Maintenance, Grounds, Custodial and Fleet Services; assists with governing board docket items and acts as the main point of contact for all Facilities department help desk needs. REPRESENTATIVE DUTIES: 1. Organize and manage the day-to-day activities of the assigned program(s) to ensure efficient and effective District program and office operations; coordinate communications; assist administrator(s) with administrative matters; and resolve conflicts. (E) 2. Manage the facilities help desk functions for the district. Function as the first response solution for technical problems that do not require escalation. Operate and oversee mechanisms for logging incoming facilities work requests and routing of those problems to appropriate staff members in facilities department. (E) 3. Manage the districts Civic Center facilities use program to include reviewing all requests for non-district related event and space requests for use of any facilities as well as scheduling and coordinating the spaces, verify insurance coverage, obtaining all signed use contracts and coordinating the event with facilities, risk management, campus police and other designees based on the request and type of event being scheduled (E) 4. Issue the District’s electronic key cards and brass keys to faculty and staff. (E) 5. Assist with the District's security alarm system account, which includes coordinating the changes, additions and deletions of security codes for all employees; receiving and responding to calls reporting trouble with security system; working directly with security alarm company with additions and deletions of employee accounts and scheduling repairs. (E) 6. Coordinate the District's vehicle transportation program to assure the fulfilling of vehicle requests; schedule, confirm and record reservations for vehicles and check vehicles in and out; verify a drivers are authorized, issue gas cards and track usage, make arrangements of vehicles in support of a variety of programs; assure proper documentation is available; issue, collect and maintain all vehicle keys, and work closely with District's vehicle mechanic regarding vehicle discrepancies and repair and maintenance schedules. (E) 7. Create, prepare, and maintain correspondence and information independently or from oral/written instructions, including reports, surveys, forms, charts, budget sheets, memoranda, presentations, flyers, brochures, departmental portal and website updates, including documents of a confidential nature. (E) 8. Initiate and answer telephone calls; screen and direct calls and visitors to appropriate MIRACOSTA COMMUNITY COLLEGE DISTRICT (E) = Essential job function 2/29/16 FACILITIES ASSISTANT 9. 2 personnel; schedule and confirm appointments; respond to requests for information from students, staff and the general public regarding District programs, policies, procedures and regulations. (E) Maintain current budget information for the various Facilities’ programs, construction projects, state scheduled maintenance projects; monitor budget expenditures; assist in budget preparation; process departmental purchase requisitions, open purchase orders, standing orders and invoice payments, and perform annual departmental renewal of all service contracts. (E) 10. Maintain a variety of files and records, including some that are confidential in nature. Compile complex statistical and narrative reports from a variety of sources; prepare, duplicate and collate materials; review, check, correct and compile a variety of information; verify data for accuracy; completeness and compliance with established procedures. (E) 11. Confer with staff, students and the public in matters requiring detailed knowledge of rules, procedures, policies and precedents; coordinate communications and activities to assure timely services of the department. Schedule meetings and appointments for assigned administrator; prepare agenda items for meetings; attend meetings, take notes and prepare minutes for distribution to appropriate personnel as needed. 12. 13. Maintain current Hazardous Waste Manifest Database and all required local, state and federal hazardous materials/waste permits. (E) 14. File all Public Works Construction Project notices of completion with the County of San Diego and 24 hour stop notices; forward all certificates of insurance to Risk Management. 15. Receive, open and route mail; order, issue and maintain department supplies and forms; Make travel arrangements as requested. Order and disburse a variety of materials to other departments, faculty, students and the community 16. Perform related duties as assigned. KNOWLEDGE AND ABILITIES: KNOWLEDGE OF: Organization, policies and rules of assigned department. Modern office practices, procedures and equipment. Record-keeping techniques. District organization, operations, policies and objectives. Applicable sections of State Education Code and other applicable laws. Public relations techniques. Correct English usage, grammar, spelling, punctuation and vocabulary. Interpersonal skills using tact, patience and courtesy. Telephone techniques and etiquette. Oral and written communication skills. ABILITY TO: Learn to interpret, apply and explain rules, regulations, policies and procedures and apply them in a MIRACOSTA COMMUNITY COLLEGE DISTRICT (E) = Essential job function 2/29/16 FACILITIES ASSISTANT 3 variety of procedural situations. Meet schedules and deadlines. Work confidentially with discretion. Work independently with little direction. Analyze situations accurately and adopt an effective course of action. Establish and maintain cooperative and effective working relationships with others. Plan and organize work. Learn District and state regulations, policies and procedures. Understand and follow oral and written directions. Communicate effectively both orally and in writing. Operate a variety of office equipment including a computer terminal. Maintain records. Operate a vehicle, observing legal and defensive driving practices. Operate computerized programs relating to key issuance, locks and security systems Make arithmetic calculations quickly and accurately. Work cooperatively with others. Type at 40 words net per minute from clear copy. Prepare reports by gathering and organizing data from a variety of sources. Work efficiently with many interruptions. Provide training and work direction to others. Demonstrate sensitivity to and understanding of diverse academic, socioeconomic, cultural, ethnic and disability issues. EDUCATION AND EXPERIENCE: Equivalent to: Associate in Arts degree, including or supplemented by courses in secretarial science and one year directly related work experience. LICENSES AND OTHER REQUIREMENTS: Valid California driver license. WORK DIRECTION, LEAD AND SUPERVISORY RESPONSIBILITIES: Student workers. CONTACTS: Faculty, coworkers, other department personnel, public, students, other college and community organizations, vendors. students, administrators, contractors. PHYSICAL EFFORT: Primarily sedentary with intermittent standing, walking, bending and/or stooping; occasional light lifting, carrying of objects weighing 25 pounds or less; ability to work at a computer, including repetitive use of computer keyboard, mouse or other control devices; ability to travel to a variety of locations on and off campus as needed to conduct district business. EMOTIONAL EFFORT: Ability to develop and maintain effective working relationships involving appropriate interactions and communications personally, by phone and in writing with a variety of individuals and/or groups of individuals from diverse backgrounds on a regular, on-going basis; ability to concentrate on detailed tasks for extended periods of time and/or intermittently while attending to other responsibilities; ability to work effectively under pressure on a variety of tasks concurrently while meeting established deadlines and changing priorities. MIRACOSTA COMMUNITY COLLEGE DISTRICT (E) = Essential job function 2/29/16 FACILITIES ASSISTANT 4 WORKING CONDITIONS: Primarily works in an office environment. Subject to frequent interruptions by individuals in person or by telephone, intermittent exposure to individuals acting in a disagreeable fashion. Exposure from light and moderate fumes and noise from equipment. May work at any district location or authorized facility during day and/or evening hours with occasional evenings, and/or weekends on an as-needed basis. Occasional local travel may be requested. MIRACOSTA COMMUNITY COLLEGE DISTRICT (E) = Essential job function 2/29/16