NZQA Expiring unit standard
14445 version 4
Page 1 of 3
Title
Maintain rooms for functions in a commercial hospitality
environment
Level
3
Credits
Purpose
3
This unit standard is for people who are working in the
functions area of a commercial hospitality environment,
preparing facilities, rooms, and equipment for presentations,
workshops, and other customer functions.
People credited with this unit standard are able to prepare,
service, and clear function rooms in a commercial hospitality
environment.
Classification
Hospitality > Food and Beverage Service
Available grade
Achieved
Explanatory notes
1
Definition
Establishment requirements – any policy, procedure, or agreed requirement, either
written or oral, made known to the candidate prior to assessment against this unit
standard.
2
Legislation to be complied with includes but is not limited to – the Innkeepers Act
1962, Health and Safety in Employment Act 1992, Privacy Act 1993.
3
This unit standard must be assessed in a realistic workplace environment. The
candidate must be under realistic time pressures, use relevant commercial
equipment, and have realistic customer/staff ratios. Examples for each sector can be
found in AMAP 0112.
Outcomes and evidence requirements
Outcome 1
Prepare and service function rooms in a commercial hospitality environment.
Evidence requirements
1.1
Environmental control systems are checked for operation and are set to
customer and establishment requirements.
Range
ServiceIQ
SSB Code 9068
control systems may include but are not limited to – heating,
lighting, ventilation, music, air conditioning.
 New Zealand Qualifications Authority 2016
NZQA Expiring unit standard
14445 version 4
Page 2 of 3
1.2
Furniture is arranged in accordance with the function, and customer and
establishment requirements.
1.3
Table items are checked to ensure they are clean, undamaged, and arranged in
accordance with customer and establishment requirements.
Range
1.4
table items may include but are not limited to – table coverings,
glassware, iced water, stationery, decorative items, sweets.
Presentation equipment is checked for operation, and positioned in accordance
with customer and establishment requirements.
Range
equipment may include – overhead projector, whiteboard, flip
chart, audio-visual.
1.5
Electrical extension leads and other potential hazards are secured and covered
in accordance with establishment requirements and legislation.
1.6
Function room is made clean, tidy, and ready for customer use in accordance
with customer and establishment requirements.
1.7
Function items are checked and replenished, when appropriate, throughout
function in accordance with customer and establishment requirements.
Outcome 2
Clear function rooms in a commercial hospitality environment.
Evidence requirements
2.1
Furniture is cleaned, and arranged ready for next user or stored, in accordance
with establishment requirements.
2.2
Table items and presentation materials are stored, returned, or disposed of, in
accordance with establishment requirements.
2.3
Environmental control systems are made ready for next user in accordance with
establishment requirements.
2.4
Function room is left clean, tidy, and secure from unauthorised access in
accordance with establishment requirements.
Replacement information
This unit standard and unit standard 14446 have been
replaced by unit standard 27943.
This unit standard is expiring. Assessment against the standard must take place by
the last date for assessment set out below.
ServiceIQ
SSB Code 9068
 New Zealand Qualifications Authority 2016
NZQA Expiring unit standard
14445 version 4
Page 3 of 3
Status information and last date for assessment for superseded versions
Process
Version Date
Last Date for Assessment
Registration
1
26 March 1998
31 December 2016
Review
2
22 October 2004
31 December 2016
Review
3
12 December 2008
31 December 2016
Review
4
12 December 2013
31 December 2016
Consent and Moderation Requirements (CMR) reference
0112
This CMR can be accessed at http://www.nzqa.govt.nz/framework/search/index.do.
Please note
Providers must be granted consent to assess against standards (accredited) by NZQA,
before they can report credits from assessment against unit standards or deliver courses
of study leading to that assessment.
Industry Training Organisations must be granted consent to assess against standards by
NZQA before they can register credits from assessment against unit standards.
Providers and Industry Training Organisations, which have been granted consent and
which are assessing against unit standards must engage with the moderation system that
applies to those standards.
Requirements for consent to assess and an outline of the moderation system that applies
to this standard are outlined in the Consent and Moderation Requirements (CMR). The
CMR also includes useful information about special requirements for organisations wishing
to develop education and training programmes, such as minimum qualifications for tutors
and assessors, and special resource requirements.
ServiceIQ
SSB Code 9068
 New Zealand Qualifications Authority 2016