NZQA Expiring unit standard
21114 version 4
Page 1 of 3
Title
Develop and review Standard Operating Procedures (SOPs) for a
dairy processing operation
Level
4
Credits
5
Purpose
People credited with this unit standard are able to: identify the
role of SOPs in training and assessment for a dairy processing
operation; develop an SOP for the operation of a dairy
processing operation; and review an existing SOP to ensure
compliance with current organisational requirements for a dairy
processing operation.
Classification
Dairy Manufacturing > Dairy People Skills
Available grade
Achieved
Explanatory notes
1
Definitions
Organisational requirements refer to instructions to staff on policy and procedures
which are documented in memo and/or manual format and are available in the
workplace. These include but are not limited to site-specific and company SOPs,
good manufacturing, occupational health and safety, food safety and quality
management requirements.
SOPs can include specifications, production and cleaning schedules and instructions,
signs and symbols, Material Safety Data Sheets (MSDS) manufacturers’ advice,
standard forms and reports.
2
Legislation relevant to this unit standard includes but is not limited to – Health and
Safety in Employment Act 1992, Animal Products Act 1999, Animal Products (Dairy)
Regulations 2005, relevant Dairy Specifications/Notices.
Outcomes and evidence requirements
Outcome 1
Identify the role of SOPs in training and assessment for a dairy processing operation.
Evidence requirements
1.1
Links between training and on-job assessment are identified in terms of
induction training through to formal recognition of competence.
1.2
Roles and responsibilities of on-job trainers, assessors, and moderators are
outlined in terms of their use of SOPs.
Primary Industry Training Organisation
SSB Code 101558
 New Zealand Qualifications Authority 2016
NZQA Expiring unit standard
21114 version 4
Page 2 of 3
Outcome 2
Develop an SOP for the operation of a dairy processing operation.
Evidence requirements
2.1
The process, job or function is broken down into tasks in accordance with
organisational requirements.
2.2
Performance criteria are specified in terms of the outcomes required.
2.3
Language, style and terminology are appropriate for the target audience's level
of comprehension.
2.4
The information matches the identified process or function.
2.5
SOP is formatted in accordance with organisational requirements.
may include but is not limited to – SOP template, occupational
safety and health policy, food safety policy, good manufacturing
requirements, maintenance best practice.
Range
Outcome 3
Review an existing SOP to ensure compliance with current organisational requirements for
a dairy processing operation.
Evidence requirements
3.1
Review of the SOP takes into account changes in organisational requirements
since the procedure was originally developed and/or last reviewed.
3.2
Recommended changes to the SOP accord with organisational requirements
and the integration of on-job training and assessment.
This unit standard is expiring. Assessment against the standard must take place by
the last date for assessment set out below.
Status information and last date for assessment for superseded versions
Process
Version Date
Last Date for Assessment
Registration
1
27 October 2005
Rollover and
Revision
2
17 July 2009
Review
3
15 October 2015
31 December 2017
Rollover
4
21 January 2016
31 December 2019
Primary Industry Training Organisation
SSB Code 101558
31 December 2017
31 December 2017
 New Zealand Qualifications Authority 2016
NZQA Expiring unit standard
21114 version 4
Page 3 of 3
Consent and Moderation Requirements (CMR) reference
0022
This CMR can be accessed at http://www.nzqa.govt.nz/framework/search/index.do.
Please note
Providers must be granted consent to assess against standards (accredited) by NZQA,
before they can report credits from assessment against unit standards or deliver courses
of study leading to that assessment.
Industry Training Organisations must be granted consent to assess against standards by
NZQA before they can register credits from assessment against unit standards.
Providers and Industry Training Organisations, which have been granted consent and
which are assessing against unit standards must engage with the moderation system that
applies to those standards.
Requirements for consent to assess and an outline of the moderation system that applies
to this standard are outlined in the Consent and Moderation Requirements (CMR). The
CMR also includes useful information about special requirements for organisations wishing
to develop education and training programmes, such as minimum qualifications for tutors
and assessors, and special resource requirements.
Primary Industry Training Organisation
SSB Code 101558
 New Zealand Qualifications Authority 2016