4571 version 6 28-Jun-16 1 of 5 SNOWSPORT EQUIPMENT Demonstrate advanced maintenance and repair of snowsport equipment level: 4 credit: 25 planned review date: June 2009 sub-field: Snowsport purpose: People credited with this unit standard are able to: analyse customer needs regarding repairs; complete major repairs of snowsport equipment; and operate and service workshop tools and machinery. entry information: Prerequisites: Unit 4566, Fit and remount bindings to skis; Unit 4568, Fit bindings to snowboards; and Unit 18131, Maintain snowsport equipment; or demonstrate equivalent knowledge and skills. Recommended: Unit 4567, Fit and remount bindings to Nordic or telemark skis, or demonstrate equivalent knowledge and skills. accreditation option: Evaluation of documentation and visit by NZQA and industry. moderation option: A centrally established and directed national moderation system has been set up by Sport, Fitness and Recreation Industry Training Organisation. special notes: 1 In the context of this unit standard, snowsport equipment refers to skis, snowboards, plus the appropriate bindings, and snow toys. 2 All activities must comply with the policies, procedures, and requirements of the enterprises involved and any relevant legislative and/or regulatory requirements which may include but are not limited to: the Consumer Guarantees Act 1993, Fair Trading Act 1986, Sale of Goods (United Nations Convention) Act 1994, Injury Prevention, Rehabilitation, and Compensation Act 2001, and the Health and Safety in Employment (HSE) Act 1992. New Zealand Qualifications Authority 2016 4571 version 6 28-Jun-16 2 of 5 SNOWSPORT EQUIPMENT Demonstrate advanced maintenance and repair of snowsport equipment 3 DIN (Deutsch Industrial Norm) is defined as an international standard for binding manufacture. Elements and Performance Criteria element 1 Analyse customer needs regarding repairs. performance criteria 1.1 Communication skills are used during customer interview to gain information on the customer’s snowsport experience and equipment requirements and/or problems. Range: 1.2 open-ended interviewing, reflecting, listening, verbal and nonverbal communication. Advice to customers meets their identified skiing experience and equipment needs. Range: technical advice, repair advice, referral advice. 1.3 Repair options are identified, with cost, time factors, procedure, and success rates discussed so that the customer may make an informed choice. The customer’s requirements are recorded according to company procedures. 1.4 The conditions of manufacturers' warranties and company policy on repairs are described clearly to the customer and recommendations made regarding repair options. element 2 Complete major repairs of snowsport equipment. performance criteria 2.1 Ski or snowboard construction method, materials, and design features are identified and described in relation to repair requirements. New Zealand Qualifications Authority 2016 4571 version 6 28-Jun-16 3 of 5 SNOWSPORT EQUIPMENT Demonstrate advanced maintenance and repair of snowsport equipment Range: materials – metal, composite, foam, wood, fibreglass, base, inserts, T-bolts. 2.2 Damaged section of a ski or snowboard base is repaired to company standards using recommended industry practices. 2.3 Repair techniques and materials match the quality of the ski or snowboard. 2.4 Damaged side-wall of a ski or snowboard is reconstructed to company standards, using recommended industry practices. 2.5 A de-laminated ski or snowboard is repaired to company standards using recommended industry practices. Range: edge and top sheet re-laminations. 2.6 Ski or snowboard binding inserts are fitted to manufacturer’s recommendations and to company standards. 2.7 Grinding machine types and purposes are described. Range: 2.8 belt, stone. Skis or snowboards are tuned by hand or machine to match customer skiing or snowboarding skills and requirements. Range: base grind/structure, base edge bevelled, side edges bevelled, edges fine tuned, waxed and scraped. 2.9 Structures and the procedure for producing them are explained. 2.10 Repair records are maintained according to company procedures. element 3 Operate and service workshop tools and machinery. Range: tools may include but are not limited to – screw drivers, pliers, vice grips, wire cutters, hammers, chisels, crescents, taps, dremels, scrapers, files, hacksaws, tube cutters, power tools, air operated drills, screw extractors; New Zealand Qualifications Authority 2016 4571 version 6 28-Jun-16 4 of 5 SNOWSPORT EQUIPMENT Demonstrate advanced maintenance and repair of snowsport equipment machinery may include but is not limited to – stone grinder, belt grinder, edge grinder, waxing belt, manual wax machine, P-tex gun, hot waxer, extruding repair gun, air tools and compressor. performance criteria 3.1 Pre-operation and daily checks of workshop tools and machinery are completed according to company or manufacturers’ operating instructions. Range: checks may include but are not limited to – cleaning machinery and filters, fluid and lubrication levels, stones and belts run freely, air flow, safety screens and guard, lubrication points. 3.2 Typical faults, safety defects, hazards and common maintenance requirements associated with workshop machinery and tools are described. 3.3 Workshop machinery is operated according to manufacturers' specifications and to operating instructions. 3.4 Safety equipment is used while working with workshop machinery and according to Health and Safety in Employment Act 1992 requirements. Range: may include but is not limited to – ear muffs, eye glasses, gloves, aprons, fire extinguishers. 3.5 Workshop machinery and tools are serviced in accordance with manufacturer’s instructions and workplace procedures. 3.6 Gases, flammable liquids, and chemicals are stored and used in accordance with safe workplace practices as required under the Health and Safety in Employment Act 1992. Range: 3.7 may include but is not limited to – cleaning solutions, gas cartridges, lighters. Service records are completed according to workplace or company procedures. Comments on this unit standard Please contact the Sport, Fitness and Recreation Industry Training Organisation info@sfrito.org.nz if you wish to suggest changes to the content of this unit standard. New Zealand Qualifications Authority 2016 4571 version 6 28-Jun-16 5 of 5 SNOWSPORT EQUIPMENT Demonstrate advanced maintenance and repair of snowsport equipment Please Note Providers must be accredited by the Qualifications Authority or a delegated interinstitutional body before they can register credits from assessment against unit standards or deliver courses of study leading to that assessment. Industry Training Organisations must be accredited by the Qualifications Authority before they can register credits from assessment against unit standards. Accredited providers and Industry Training Organisations assessing against unit standards must engage with the moderation system that applies to those standards. Accreditation requirements and an outline of the moderation system that applies to this standard are outlined in the Accreditation and Moderation Action Plan (AMAP). The AMAP also includes useful information about special requirements for providers wishing to develop education and training programmes, such as minimum qualifications for tutors and assessors, and special resource requirements. This unit standard is covered by AMAP 0050 which can be accessed at http://www.nzqa.govt.nz/site/framework/search.html. New Zealand Qualifications Authority 2016