13383 version 4 28-Jun-16 1 of 4 SNOWSPORT EQUIPMENT Apply knowledge of skis, snowboards, and bindings level: 3 credit: 5 planned review date: June 2009 sub-field: Snowsport purpose: People credited with this unit standard are able to: provide information to customers about skis, snowboards and bindings; describe the general characteristics of skis and snowboards; describe the mechanism and function of bindings for skis and snowboards; and describe enterprise policy and procedures which relate to the retailing or renting of snowsport equipment. entry information: Open. accreditation option: Evaluation of documentation and visit by NZQA and industry. moderation option: A centrally established and directed national moderation system has been set up by Sport, Fitness and Recreation Industry Training Organisation. special notes: 1 All activities must comply with the policies, procedures, and requirements of the enterprises involved and any relevant legislative and/or regulatory requirements which may include but are not limited to: the Consumer Guarantees Act 1993, Fair Trading Act 1986, Sale of Goods (United Nations Convention) Act 1994, Injury Prevention, Rehabilitation, and Compensation Act 2001, and the Health and Safety in Employment (HSE) Act 1992. 2 DIN (Deutsch Industrial Norm) is defined as an international standard for binding manufacture. New Zealand Qualifications Authority 2016 13383 version 4 28-Jun-16 2 of 4 SNOWSPORT EQUIPMENT Apply knowledge of skis, snowboards, and bindings Elements and Performance Criteria element 1 Provide information to customers about skis, snowboards and bindings. performance criteria 1.1 Customer interview, using communication and customer service skills, produces information about the customer’s intended snowsport activities and personal requirements. Range: 1.2 Customer is advised of the suitability of the snowsport equipment, for their stated activity and options available to meet their personal requirements. Range: 1.3 communication and customer service skills may include – concise, courteous and culturally sensitive language, open-ended interviewing, reflecting, listening, verbal and non-verbal communication; activity and requirements may include – frequency of participation, current ability, style, experience, performance goals, body weight, age, preference for off-piste or groomed snow. options may include – price, quality, models, technical capabilities of snowsport equipment. Manufacturer’s recommendations are described, as to whom the snowsport equipment is designed for. Range: recommendations may include – for men, women, children, racing, all mountain advanced, all mountain recreational, intermediate, beginner. 1.4 Snowsport equipment selection matches the customer interview and manufacturers’ recommendations. 1.5 Information provided to the customer complies with the enterprise retail policies and requirements. New Zealand Qualifications Authority 2016 13383 version 4 28-Jun-16 3 of 4 SNOWSPORT EQUIPMENT Apply knowledge of skis, snowboards, and bindings element 2 Describe the general characteristics of skis and snowboards. performance criteria 2.1 Description identifies the materials used in the manufacture of skis and snowboards. Range: 2.2 materials may include – metal, composite materials, wood, fibreglass, base material. Current construction method and shape of a specific ski or snowboard is described in service to its function. Range: length, flex, torsional stability. element 3 Describe the mechanism and function of bindings for skis and snowboards. performance criteria 3.1 DIN specifications are described in relation to ski bindings. 3.2 Description outlines the mechanism and function of alpine bindings. Range: 3.3 Description outlines the mechanism and function of telemark bindings. Range: 3.4 DIN range, integrated brake, lifters, anti-friction devices, binding release devices, interface compatibility with skis. releasable and non-releasable, lifters. Description outlines the mechanism and function of hard, soft and step-in snowboard bindings. Range: stance width and angle, toe-ward to heel-ward adjustment, safety straps, buckle and ratchet systems, highback adjustment, boot to binding, board interface compatibility. New Zealand Qualifications Authority 2016 13383 version 4 28-Jun-16 4 of 4 SNOWSPORT EQUIPMENT Apply knowledge of skis, snowboards, and bindings element 4 Describe enterprise policy and procedures, which relate to the retailing or renting of snowsport equipment. performance criteria 4.1 The enterprise’s policy and procedures are described and related to the rights of individuals and the Consumer Guarantees Act 1993. Range: individuals must include – customers, retailers, suppliers; rights must include – refunds, replacements, repairs, lay-by. Comments on this unit standard Please contact the Sport, Fitness and Recreation Industry Training Organisation info@sfrito.org.nz if you wish to suggest changes to the content of this unit standard. Please Note Providers must be accredited by the Qualifications Authority or a delegated interinstitutional body before they can register credits from assessment against unit standards or deliver courses of study leading to that assessment. Industry Training Organisations must be accredited by the Qualifications Authority before they can register credits from assessment against unit standards. Accredited providers and Industry Training Organisations assessing against unit standards must engage with the moderation system that applies to those standards. Accreditation requirements and an outline of the moderation system that applies to this standard are outlined in the Accreditation and Moderation Action Plan (AMAP). The AMAP also includes useful information about special requirements for providers wishing to develop education and training programmes, such as minimum qualifications for tutors and assessors, and special resource requirements. This unit standard is covered by AMAP 0050 which can be accessed at http://www.nzqa.govt.nz/site/framework/search.html. New Zealand Qualifications Authority 2016