POSITION DESCRIPTION
POSITION DESCRIPTION
TITLE:
FLSA STATUS:
Technical Coordinator, Distance Education
Exempt
CATEGORY:
GRADE:
Professional
H (TS)
JOB SUMMARY: Responsible for planning, administration and operation of the technology which
supports distance education program delivery under the supervision of the Director, Distance Education.
ESSENTIAL FUNCTIONS:
YEARLY
PERCENT OF
TIME
20%
1.
Provides technical support for each distance education delivery technology;
Instructional Video, IP Video Conferencing, and Internet delivered courses.
Supervise the technical support staff and is the primary distance education
technical support contact.
2.
Maintain distance education delivery equipment and systems. Monitor and
manage online class creation processes. Document problems, implement
solutions, manage permissions and accounts for distance education course
management system users.
20%
3.
Monitor the technical performance of distance education courses. Identify and
submit verbal and written recommendations to improve and expand Distance
Education programs. Design and produce reports to track progress, assist
management and end-users. Develop and implement an evaluation system to
ensure continuous quality improvement related to distance education
technology.
15%
4.
Conduct system, server, PC and equipment upgrades; provide technology
analysis to develop and support distance education course delivery at remote
locations; explore and recommend additional distance education media for
inclusion in distance education programs. Lead the development, evaluation,
and implementation of new technologies and other forms of instructional
media appropriate to distance education.
10%
5.
Interviews students, faculty and staff to determine training needs and work
with EPCC departments and supporting vendors to address those needs.
Prepare training to address specific or specialized needs not addressed by
existing training activities. Conduct technology training for the distance
education staff to enable the staff to provide student and faculty support.
10%
6.
Manage software and equipment service contracts. Prepare and maintain
documentation of distance education technical procedures. Is “on-call” for
distance education events scheduled at the College.
5%
Revised 11/3/05
Page 1 of 6
7.
As the Distance Education Webmaster, maintain and update the Distance
Education website. Develop instructional tutorials, materials, presentations;
create support materials.
5%
8.
Participate in the identification and acquisition of funding sources for distance
education projects, to include direct assistance in grant writing, preparation
and management.
5%
9.
Maintain currency with developments and changes in distance education
technologies and new media technologies, and current distance education
trends.
5%
10. Serves on committees to advise on, assist in awareness of, and provide access
to distance education courses and programs.
5%
REPORTING RELATIONSHIP: Director, Distance Education
SUPERVISORY RESPONSIBILITIES: Provide work direction to assigned staff.
ESSENTIAL QUALIFICATIONS:
EDUCATION: Bachelor’s degree.
EXPERIENCE: Three (3) years experience
SPECIAL SKILLS AND ABILITIES:
1.
Skills/Abilities: Knowledge of current and emerging trends in distance education technology,
techniques, issues and distance education approaches. Knowledge of adult education, distance
learning technologies and instructional design and course development process. Demonstrated
knowledge of Internet use and operation related to the delivery of distance education instruction.
Knowledge of Internet based Course Management Systems. Experience with web site
development and editing. Demonstrated knowledge of local area networks, operation, security,
server administration, problem solving. Expert knowledge of operational requirements and
technology used in IP videoconferencing, and the transmission of audio, video, and data in IP
networks. Ability to assess training needs and training materials; curriculum and develop
instructional material. Demonstrated ability to provide classroom instruction; research World
Wide Web resources and provide technical guidance and support to distance education users.
Demonstrated experience with PC and a variety of equipment associated with distance education.
Demonstrated experience with a variety of word processing, spreadsheet, database, e-mail, and
presentation software. Excellent written and oral communication skills, ability to present complex
information, both written and verbal, in a format and at a level tailored to the intended audience to
small and large groups. Expert knowledge of MS Office on the PC platform and the ability to
produce professional-quality documents, presentations and spreadsheets using Microsoft Office
programs. Ability to documentation processes, procedures. Ability to record, compiles, and
organizes information for reports. Knowledge of budgeting cost estimating, and fiscal
management principles and procedures.
2.
Equipment Used: Personal computer and a variety of equipment associated with a distance
education environment.
3.
Software Used: A variety of word processing, spreadsheet, database, e-mail, and presentation
software in addition to technology used in IP videoconferencing, and the transmission of audio,
video, and data in IP networks.
Revised 11/3/05
Page 2 of 6
PHYSICAL REQUIREMENTS:
The physical demands described here are representative of those that must be met by an employee
to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is frequently required to sit and talk or hear.
The employee is occasionally required to stand; walk; use hands to handle or feel; reach with
hands and arms and stoop, kneel, crouch, or crawl.
The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities
required by this job include close vision, distance vision, color vision, peripheral vision, depth
perception and ability to adjust focus.
INTERPERSONAL SKILLS:
Alternative or combined skills in understanding, advising, and/or influencing people are important
in achieving job objectives, causing action, understanding others, or changing behavior; and, skills
of persuasiveness or assertiveness, as well as sensitivity to the point of view of others.
WORKING CONDITIONS:
While performing the duties of this Job, the employee is occasionally exposed to risk of electrical
shock. The noise level in the work environment is usually moderate.
Revised 11/3/05
Page 3 of 6
POSITION TITLE:
Technical Coordinator, Distance Education
PHYSICAL REQUIREMENTS & WORKING CONDITIONS: The physical demands and work
environment factors described below are representative of those that must be met by an employee to
successfully perform the essential functions of this job.
PHYSICAL ACTIVITIES:
Amount of Time
None
Under 1/3
1/3 to 2/3
Over 2/3
Stand
X
Walk
X
Sit
X
Use hands to finger, handle or feel
X
Reach with hands and arms
X
Climb or balance
X
Stoop, kneel, crouch, or crawl
X
Talk
X
Hear
X
Taste
X
Smell
X
WEIGHT and FORCE
DEMANDS:
None
Up to 10 pounds
Up to 25 pounds
Up to 50 pounds
Up to 100 pounds
More than 100 pounds
WORK ENVIRONMENT:
Wet or humid conditions(non-weather)
Work near moving mechanical parts
Work in high, precarious places
Fumes or airborne particles
Toxic or caustic chemicals
Outdoor weather conditions
Extreme cold(non-weather)
Extreme hot (non-weather)
Risk of electrical shock
Work with explosives
Risk of radiation
Vibration
Over 2/3
X
X
None
X
X
X
X
X
X
X
X
VISION DEMANDS:
No special vision requirements
Close vision (clear vision at 20 inches or less)
Distance vision (Clear vision at 20 feet or more)
Color vision (ability to identify and distinguish colors)
Peripheral vision
Depth perception
Ability to adjust focus
Revised 11/3/05
Amount of Time
Under 1/3
1/3 to 2/3
X
X
X
Amount of Time
Under 1/3
1/3 to 2/3
Over 2/3
X
X
X
X
Required
X
X
X
X
X
X
Page 4 of 6
NOISE LEVEL:
Very quiet
Quiet
Moderate
Loud
Very Loud
Exposure Level
x
The intent of this job description is to provide a representative and level of the types of duties and
responsibilities that will be required of positions given this title and shall not be construed as a declaration
of the total of the specific duties and responsibilities of any particular position. Employee may be directed
to perform job-related tasks other than those specifically present in this description.
I certify that I have received a copy of this job description. I have read and understand the duties
and responsibilities of this position.
X
Employee Signature
Revised 11/3/05
Date
Page 5 of 6
Revised 11/3/05
Page 6 of 6