POSITION DESCRIPTION
TITLE:
FLSA
STATUS:
Program Assistant, ALP, BASK, English,
communications, and Performing ArtsNon-Exempt
CATEGORY:
Classified
GRADE:
D
JOB SUMMARY: Provide program support to insure the efficient and effective delivery of services to
students of the ALP, BASK, English, Communications, and Performing Arts Division.
ESSENTIAL FUNCTIONS:
YEARLY
PERCENT OF
TIME
40%
1.
Works with management in the collection, maintenance, and report of program
statistics to include student tracking, demographics, and enrollment information.
2.
Establishes and maintains records, compiles data; prepares and submits reports as
requested.
25%
3.
Assists program management in the scheduling of classes for exit test pilot to
include arranging times and dates, assisting with compiling test information.
20%
4.
May assist with general office functions to insure effective and efficient delivery
of services to students, i.e. answer phones, takes messages, routes calls and
follows up on calls; provides information services to students and general public.
Attends department meetings and participates in committees as directed.
15%
REPORTING RELATIONSHIP: Dean, Americana Language Program, Basic Skills, Communications,
and Performing Arts.
ESSENTIAL QUALIFICATIONS:
EDUCATION: Associate’s Degree or equivalent
EXPERIENCE: Three (3) years
SPECIAL SKILLS AND ABILITIES:
1.
Skills/Abilities: Good interpersonal and organizational skills.
2.
Equipment Used: Personal Computer and other office equipment associated with a general
office environment.
3.
Software Used: Variety of spreadsheet, word processing, data base, and e-mail software.
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PHYSICAL REQUIREMENTS:
Duties performed causes light fatigue of eyes, fingers, or other faculties due to repetitive motion of
fingers and arms; require little physical effort in work with light (up to 10lbs), easy to handle
materials; and sitting for long period of times.
INTERPERSONAL SKILLS:
Courtesy, tact, and effectiveness in order to communicate with fellow workers, supervisors, and
other members of the organization to request or transmit information, ask questions, get
clarification, and exercise tact.
Working Conditions:
Job is performed in general office or comparable working area with many and frequent
distractions such as noise, interruptions, or congested work areas with exposure to some
disagreeable elements.
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