How to Communicate with Tact and Professionalism Consolidated from a Fred Pryor Seminar The ability to communicate effectively is a particular skill. Anyone who wants to succeed in this area can acquire these communication skills. Through observation, trial and error, or coaching from mentors you can connect with people and yield positive results. Some skills that will make you a more polished, persuasive communicator require tact and charisma. People that make this impression have certain traits in common. • • • • • They realize that diplomacy works far better than brute force. They know how to help people “get it” the first time. They can empathize, and they know how to get the support they need. They don’t waste time rehashing instructions or entering into arguments that go nowhere. They listen first and act second – not the other way around.