POSITION DESCRIPTION
TITLE:
Clinical Assistant
CATEGORY:
Classified
FLSA STATUS:
Non-Exempt
GRADE:
D
JOB SUMMARY: Supervise and oversee the day to day operations of the Border Health Clinic services
front office. Plan and coordinate a variety of service functions related to front desk operations to include
scheduling staff; training, assisting patients, maintaining medical records and ordering office/medical
supplies. Comply with Health Insurance Portability and Accountability Act (HIPAA) and Occupational
Safety and Health Administration (OSHA) rules and regulations.
ESSENTIAL FUNCTIONS:
YEARLY
PERCENT OF
TIME
25%
1.
Supervise and schedule rotating part-time, work-study students and volunteers as
they perform front office duties. Assist and register walk-in patients per
registration protocol, policy and procedures. Serve as back up for front office
duties to include; provide and collect registration/medical history forms, schedule
appointments, answer incoming calls and route them as needed, handle payment
deposits, and maintain accounting records.
2.
Train assigned staff, work-studies and volunteers in appropriate patient care
customer service, patient intake services, exam room care/sterilization and
stocking. Assist in taking patient vital signs, weight and height, drawing blood,
and administering immunizations.
20%
3.
Receive and track all ordering and receiving of office and medical supplies,
medical equipment, and medications purchased for the clinic. Act as liaison
between various suppliers and other community organizations.
15%
4.
Collect and audit data for monthly reporting for reimbursement and/or payment to
Project Arriba, Work Place Literacy and University Medical Center (UMC). Log
and track immunizations for reporting purposes to UMC.
10%
5.
Maintain patient database and Medical Director Site visit patient list to include
creating and maintaining medical records for the Rio Grande Border Health in
compliance with clinic procedures, HIPAA and laws governing handling of
medical records.
10%
6.
Oversee the storage, transportation, and delivery of various specimens to area
laboratories. Responsible for the proper disposal of hazardous materials for the
clinic in compliance with OSHA rules and regulations and college policies and
procedures.
10%
Effective: 5/15/15
Page 1 of 5
7.
Collect payments for services rendered, issue cash receipts and make bank
deposits. Update the Nursing Clinic Manager on any front office concerns or
problems involving the clinic.
5%
8.
Perform other duties as assigned.
5%
REPORTING RELATIONSHIP: Nursing Clinic Manager/Dean of Nursing
SUPERVISORY RESPONSIBILITIES: Provide work direct to assigned staff.
ESSENTIAL QUALIFICATIONS:
EDUCATION: Two (2) years technical, vocational, business school or one (1) year of college (30
credit hours)
EXPERIENCE: Three (3) year related experience.
CERTIFICATIONS/LICENSURES: Registered Medical Assistant (RMA) or Certified Medical
Assistant (CMA).
SPECIAL REQUIREMENTS:
 Must possess or obtain a valid Texas driver’s license.
 Provide proof of liability auto insurance.
 Must pass a background investigation and drug screening.
SPECIAL SKILLS AND ABILITIES:
1.
Skills/Abilities:
 Ability to communicate clearly and effectively, both verbally and in writing;
 Ability to supervise and train staff;
 Knowledge of HIPAA and OSHA rules and regulations;
 Knowledge of inventory control;
 Knowledge of medical terminology;
 Ability to establish and maintain effective working relationships with staff, faculty,
and the public;
 Ability to maintain confidentiality of work related information and materials;
 Word processing, data entry, telephone and computer experience;
 Ability to work in a diverse environment and be sensitive to issues of diversity and
inclusion.
2.
Equipment Used: Phone, Files, File Cabinets, Cash Drawer, Computer, Copy Machine,
Proper Storage of Supplies, Equipment, Medications, Medication Administration, VS
Collection and Phlebotomy.
3.
Software Used: A variety of spreadsheet, word-processing, database, e-mail, and presentation
software.
PHYSICAL REQUIREMENTS:
Effective: 5/15/15
Page 2 of 5
The physical demands described here are representative of those that must be met by an employee
to successfully perform the essential functions of this job.
While performing the duties of this Job, the employee is regularly required to walk; sit; use hands
to handle, or feel; reach with hands and arms and talk or hear. The employee is frequently required
to stand. The employee is occasionally required to climb or balance and stoop, kneel, crouch, or
crawl. The employee must frequently lift and/or move up to 25 pounds. Specific vision abilities
required by this job include close vision, distance vision, color vision, peripheral vision, depth
perception and ability to adjust focus.
INTERPERSONAL SKILLS:
Alternative or combined skills in understanding, counseling, and/or influencing people are
important in achieving job objectives, causing action, understanding others, or changing behavior;
and, skills of persuasiveness or assertiveness, as well as sensitivity to the point of view of others.
WORKING CONDITIONS:
The work environment characteristics described here are representative of those an
employee encounters while performing the essential functions of this job.
While performing the duties of this Job, the employee is regularly exposed to moving
mechanical parts. The employee is occasionally exposed to fumes or airborne particles;
toxic or caustic chemicals; risk of electrical shock and vibration. The noise level in the
work environment is usually moderate.
Effective: 5/15/15
Page 3 of 5
POSITION TITLE:
Clinical Assistant
PHYSICAL REQUIREMENTS & WORKING CONDITIONS: The physical demands and work
environment factors described below are representative of those that must be met by an employee to
successfully perform the essential functions of this job.
PHYSICAL ACTIVITIES:
None
Stand
Walk
Sit
Use hands to finger, handle or feel
Reach with hands and arms
Climb or balance
Stoop, kneel, crouch, or crawl
Talk
Hear
Taste
Smell
WEIGHT and FORCE
DEMANDS:
Up to 10 pounds
Up to 25 pounds
Up to 50 pounds
Up to 100 pounds
More than 100 pounds
WORK ENVIRONMENT:
Wet or humid conditions(non-weather)
Work near moving mechanical parts
Work in high, precarious places
Fumes or airborne particles
Toxic or caustic chemicals
Outdoor weather conditions
Extreme cold(non-weather)
Extreme hot (non-weather)
Risk of electrical shock
Work with explosives
Risk of radiation
Vibration
Over 2/3
X
X
X
X
X
X
X
X
X
X
None
X
Amount of Time
Under 1/3
1/3 to 2/3
Over 2/3
X
X
X
X
None
X
Amount of Time
Under 1/3
1/3 to 2/3
Over 2/3
X
X
X
X
X
X
X
X
X
X
VISION DEMANDS:
No special vision requirements
Close vision (clear vision at 20 inches or less)
Distance vision (Clear vision at 20 feet or more)
Color vision (ability to identify and distinguish colors)
Peripheral vision
Depth perception
Ability to adjust focus
Effective: 5/15/15
Amount of Time
Under 1/3
1/3 to 2/3
X
X
Required
X
X
X
X
X
X
Page 4 of 5
NOISE LEVEL:
Very quiet
Quiet
Moderate
Loud
Very Loud
Exposure Level
X
The intent of this job description is to provide a representative and level of the types of duties and
responsibilities that will be required of positions given this title and shall not be construed as a declaration
of the total of the specific duties and responsibilities of any particular position. Employee may be directed
to perform job-related tasks other than those specifically present in this description.
I certify that I have received a copy of this job description. I have read and understand the duties and
responsibilities of this position.
X
Employee Signature
Effective: 5/15/15
Date
Page 5 of 5