POSITION VACANCY ANNOUNCEMENT
CLEVELAND COUNTY GOVERNMENT
`
Human Resources Department, Cleveland County Administrative Building
311 East Marion Street, PO Box 1210, Shelby, NC 28151-1210
Allison Mauney, H.R. Director
Telephone 704/484-4833
This publication lists positions for which applications are currently being accepted. Applications may be obtained at the Human
Resources Office or the local Employment Security Commission. Applications are accepted Monday through Friday from 8:00
am to 5:00 pm (except holidays). Applications received after the closing date will NOT be accepted. As a condition of
employment, individuals hired by the County are required to present proof of identity and legal eligibility to work in the United
States before they can begin work. Male applicants between the ages of 18 and 26 are required by State Law to certify that
they have registered for Military Service. To insure the County’s commitment to serve its citizens as efficiently as possible,
the County will require, as part of the pre-employment screening into all full and part time positions and PRIOR to an official
offer being made for employment, a drug test to provide a drug-free environment in which to work, a criminal history check,
and a drivers license check, if applicable. Cleveland County does not discriminate on the basis of race, color, national origin,
sex, religion, age or disability in employment or the provision of services.
Position # 011.506.5131
INTERNAL/EXTERNAL JOB ANNOUNCEMENT
********************************************
PROCESSING ASSISTANT III
With
Cleveland County Department of Social Services
Economic Services Clerical Support Unit
SUPERVISOR:
Symantha Franklin
SALARY GRADE: 58
SALARY RANGE: $23,142. - $35256
CLOSING DATE:
April 14, 2016
Job Description
The primary responsibilities of this position include: Economic Services/Agency Switchboard
Operator; back-up Receptionist for Economic Services; issuing Youth Employment Certificates (Work
Permits); clerical and accounting support duties which include data entry, and use of the agency’s
Northwoods Computer System, NC Fast, and the State Network Systems; and other miscellaneous
duties as assigned by supervisor.
Minimum Education & Experience
Completion of high school and one year of experience in clerical work, preferably including
switchboard/receptionist. Completed training in an accredited college, university, or business school
may be substituted.
Knowledge, Skills & Abilities
Ability to resolve problem situations, answer inquiries and questions independently, be resourceful in
gathering, giving, and explaining information. Ability to deal with the public in a professional
and friendly manner at all times. Ability to learn and satisfactorily perform computer-related duties using
Page 2
the Northwoods Computer System, NC Fast, State Network Systems, and personal computer.
Considerable knowledge of vocabulary, spelling, grammar, and of office practices and procedures.
Ability to maintain clerical records and to compile reports from these records. Ability to read and
compare words and figures carefully and accurately. Ability to apply established departmental
procedures to a variety of work situations. Bilingual in English and Spanish is a desired qualification.
Physical Requirements
Must be able to physically perform the basic life support functions of reaching, fingering, grasping, talking,
hearing, and repetitive motions.
Must be able to perform sedentary work which includes exerting up to 10 pounds of force occasionally and/or a
negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects,
including the human body.
Must have the visual acuity to prepare and analyze data and figures, perform accounting functions, operate
typewriter or computer terminal, do extensive reading and determine the accuracy, neatness, and thoroughness
of the work assigned.
Application Process
All applicants must submit a County Application form by the closing date to: Cleveland County
Human Resources Office, P. O. Box 1210, Shelby, North Carolina 28150. Selection will be based on
related previous work experience and structured interview.
NOTE: All DSS positions are subject to reallocation contingent upon funding, agency needs and client
population and are subject to perform work during emergency or disaster situations as required and
may be required to staff shelters overnight.
Excellent benefits package with 401 (k) plan.