Optimized maintenance strategy through long-term partnership Service Solutions Instrumentation, Controls & Electrical Service Packages Long Term Service Agreement creates a sustained scheduled basis for plant maintenance costs. Plant operators select service products and support levels to meet individual requirements. This ensures plant availability while at the same time reducing costs. Your Benefits ■ Significant reduction in training costs through use of manufacturer's expertise ■ Attractive discounts through bundling services instead of placing customer-specific orders ■ Increased availability as a result of faster reaction times and professional fault analysis and elimination ■ No overrunning of maintenance budget thanks to long-term planning reliability and transfer of risk to Siemens The Task Competitive pressure is high in the power plant industry – and advantages can often only be achieved by means of sustained and scheduled cost savings. Continuous optimization of operation and plant maintenance is necessary for this purpose. In many cases power plant operators rely on their own personnel for this process. Continuous and costly training is required in this case. The situation can clearly be improved through closer cooperation between power generators and system manufacturers, through optimum utilization of the competence of both parties. A central contact partner is available for all I&C services. Power plant operators can access the Siemens Remote Expert Center for I&C around the clock and obtain immediate support from experts. Competent service engineers with knowledge of the specific plant are on call for on-site assignments. Defined on-site services are provided in accordance with individual agreements. The agreement also includes a fast spare parts and repair service at flat rates and an update service for the DCS. Competent and professional support around the clock from the Remote Expert Center or on site Our Solution Siemens bundles specific service models for plant operation and maintenance in Long Term Service Agreement, thus perfecting the customer strategy. The bundling of services has financial advantages over individual orders. Long Term Agreement ensures sustained cost planning. Answers for energy. Published by and copyright © 2012: Siemens AG, Energy Sector Freyeslebenstrasse 1 91058 Erlangen, Germany For more information contact service4plants.energy@siemens.com www.siemens.com/energy/service4plants Siemens Energy, Inc. Instrumentation, Controls, & Electrical 1345 Ridgeland Parkway, Suite 116 Alpharetta, GA 30004, USA SVA1_FS_LTSA_e_V3-0 Order No. E50001-G230-A164-X-4A00 Printed in Germany Dispo 05401, c4bs-Nr. 7820 Printed on elementary chlorine-free bleached paper. All rights reserved. Trademarks mentioned in this document are the property of Siemens AG, its affiliates, or their respective owners. Subject to change without prior notice. The information in this document contains general descriptions of the technical options available, which may not apply in all cases. The required technical options should therefore be specified in the contract.