Norwell District Secondary School 135 Cumberland St P.O Box 160 Palmerston, ON N0G 2P0 519-343-3107 Fax 519-343-2347 Family Studies/Social Science Department Norwell District Secondary School Upper Grand District School Board Course Outline Department Head: J. Fenton Teachers: B. Douglas Curriculum Document: http://www.edu.gov.on.ca/eng/curriculum/secondary/ Course Title: Hospitality & Tourism Course Type: Workplace Grade: Eleven Course Code: TFJ 3E Credit Value: 1 Teacher email: betty.douglas@ugdsb.on.ca Date of Development: Feb. 2016 Course Prerequisites/Corequisites: N/A Course Description: This course focuses on hospitality and tourism activities, equipment and facilities, as well as food preparations and management. Students will learn to prepare, present and serve food, and to plan, manage and promote activities, using the necessary equipment. Throughout the course, students learn the fundamentals of providing high-quality service and ensuring customer satisfaction. Students study the occupational health and safety standards and laws regulating the hospitality and tourism industry. They also explore the industry’s social and environmental impacts and identify possible career paths. There is a $25.00 course fee for this course in order to cover the cost of food consumables. Please Note: Students will be writing the Safe Food Handlers Certification test in this course. Overall Curriculum Expectations: The Customer Rules Safety and Sanitation regulations Health & Safety Industry standards Customer Service Food & Beverage Sector Kitchen Safety & Sanitation Proper use of equipment, equipment identification Food Preparation & Presentation Service Skills Management & Promotion Marketing & Publicity in the Industry Advertising Campaigns and strategies used in the industry Boom or Bust Eight sectors of Tourism Industry Social, Economic & Environmental Impacts Twelve tourist regions of Ontario My Workplace Career paths in Hospitality & Tourism Salary Structures Where do I see myself working in the industry? Unit Title Unit Skills/Concepts Culminating Tasks The Customer Rules - 1- Safe Food Handlers Test 2- Unit Safety Test - Demonstrate an understanding of the safety & sanitation regulations and apply them in the classroom. Demonstrate an understanding of the health & safety industry standards and apply them in the classroom. Demonstrate appropriate customer service skills/techniques. - Understand and follow kitchen safety and sanitation policies. Identify and use equipment in an appropriate manner. Prepare food in a safe manner. Present food in an appealing manner. Serve food using proper service techniques. 1- Weekly Food Labs 2- Cultural Food Assignment & Presentation Management & Promotion - Identify various marketing & publicity strategies used in the industry. Identify various advertising campaigns and the impact on the industry. 1- Practical Restaurant Project Boom or Bust 1- Tourism Pamphlet - Identify the eight sectors of the tourism industry. Identify and analyze social, economic & environmental impacts Identify the twelve tourist regions of Ontario - Identify the various career paths in Hospitality Identify your role in the industry 1- Career Pathway Package - Food & Beverage Sector My Workplace - Course Culminating Task Description Cooking Presentation & written report Students will demonstrate cooking/serving skills they have learned throughout the course by preparing a recipe in front of the class. A written report outlining the techniques and cooking terms will be submitted. Based on the range of students’ learning needs, a selection from the strategies listed below may be utilized: Teaching Strategies: click here for link to strategies document Assessment and evaluation strategies: click here for link to strategies document Textbooks/Learning Resource Materials (align with Policy 603) Culinary Essentials Fees for Learning Materials/Activities Learning Materials/Activities Food Consumables Cost $25 Please refer to the Norwell School Handbook for our school policies on: ● academic integrity ● late and missed assignments ● credit recovery