Driving adoption of Project BlueSky in the Retail Industry: A Vertical Market Approach Cloud Computing Market Analysis May 4th, 2011 Agenda Provide recommendations on most attractive industry verticals which will allow the client to double its cloud computing revenue over the next decade Situation Analysis Retail Industry Vertical Analysis Retail Industry & Cloud Computing Opportunities Strategic Positioning Recommendation Financial Analysis Risks & Challenges to Implementation Strategic Roadmap & Timeline Q&A AARK Group Adoption of technology only occurs if it adds value to business processes Cloud computing based applications have steadily gained acceptance over the past few years and are poised to become an integral part of the future. The Situation Benefits of Cloud Computing Some major hurdles hinder the adoption of cloud technology: security concerns and the need to integrate with existing architecture. In essence, though the cloud holds much potential, moving to the cloud is not necessarily better in every situation. Drive adoption of Project BlueSky within the retail industry by offering more than just computing power, but support and customized cloud recommendations as well -3- Project BlueSky UWCC_SamplePresentation3.pptx Challenges Offers scalability, cost efficiency, customization, and flexibility. Users pay only for amount used, reducing the need for substantial capital expenditure to meet just a single period’s demand. AARK Group Analysis: retail industry & cloud computing is not a matter of “if”, but “when” Industry Potential Current Cloud Applications Retail industry driven by constantly changing customer demands, tastes, and preferences—profitability is contingent upon meeting demand. Huge need for additional computing power for analytics, product and service innovation. Needed for core business. $4 trillion in revenue, steady growth Used to run web sites, mobile apps, social media platforms Studies show retailers are more interested in adopting cloud services Product and service innovation Potential Cost Savings Huge cost savings due to retail’s highly variable nature. Typically using antiquated legacy systems Enormous potential savings in storing and maintaining data Analysis of customer, operational, R&D data Retail demand highly dependent upon economy. Concerns with security of data. Industry manages large amounts of data Cost of Migration Retailers typically using antiquated systems already in need of upgrading: looking for low cost opportunities. Struggles with efficiency highlighted during economic recession: emphasis on becoming leaner Source: “Industry Profile: Retail Sector.” 21 Mar. 2011: n. pag. First Research. Web. 30 Apr. 2011; “Retail IT Spending to Exceed $20B.” ABIresearch (2010): n. pag. Web. 2 May 2011. -4- Needs of Retailers The basis of the retail industry has been contingent upon anticipating and fulfilling customer needs. Need agility and speed to get products and services to market. Changing need: With the economic recession, customers have become more cautious about spending. Also have higher expectations about service: whether it be faster and more efficient, or more personalized Cloud computing offers the low costs, speed and flexibility needed Project BlueSky UWCC_SamplePresentation3.pptx Risks AARK Group Problems faced by the retail industry and BlueSky’s PaaS solutions Transaction Flexibility Changing Customer Preference Often experiences single high volume days. Meeting a single period’s demand typically requires large capital investments, which are then under used during the rest of the year. Industry is driven by customer and demographic trends: must identify customer preferences and provide sufficient supply for demand. Gather customer data and behavior to guide decisionmaking. With cloud computing, retailers can temporarily scale transaction capacity without being locked into their expensive capital investment. Increased computing power allows companies to process and analyze data quickly, thus providing greater agility in adjusting supply to match the customer demand. Inventory Shortages & Markdowns High Customer Service Expectations Improper identification of consumer preference trends lead to incorrect merchandise ordering decisions, forcing retailers into either a shortage or markdowns. Both situations are major sources of cost for the retail industry. Expectations of customer service have risen across the past few years. Customers are expecting better, personalized service. Retailers have found that personalizing a customer’s experience cultivates a stronger likelihood for repeat business: storing customer data has allowed retailers to more easily personalize a customer’s experience. Inexpensive additional computing power allows companies to increase their speed and agility to market for new products and services. Source: “Industry Profile: Retail Sector.” 21 Mar. 2011: n. pag. First Research. Web. 30 Apr. 2011. -5- Project BlueSky UWCC_SamplePresentation3.pptx Massive amounts of data storage are accessible in the cloud, and companies are able to devote more resources to customer service rather than managing data/server costs. AARK Group Differentiate by ensuring BlueSky’s services are more than just a commodity Positioning Plan Differentiation Price Promotion Place Create offers and prices comparable to major competitors Educate decision makers on cloud computing Advertise to retail vertical, but tailor message to individual retail segments Free Trials Rates Workshops Advertisements Org Partnerships Representation Free amount of monthly usage & features, standard rates charged if over threshold Option to establish cost ceiling, rates charged if user surpasses free monthly allocation Offer online classes in cloud computing & BlueSky Advertisements of BlueSky’s Iaas & Paas, emphasize service support Partners such as Association for Retail Technology Standards Send BlueSky representatives to offer Paas services to existing clients; gain referrals -6- Project BlueSky UWCC_SamplePresentation3.pptx Diagnose customer needs and offer specific cloud solutions and recommendations. Additional support available for follow-up and guidance if needed AARK Group Projected NPV of $6.61B, begin earning operating profits in 2013 Market Share Growth Cumulative NPV By entering into the retail market, BlueSky will increase its PaaS market share by 15% over the next ten years. $8 $6 The PaaS market is projected to surpass $15 billion by 2016 Billions $4 IT spending in retail is expected to exceed $20 billion by 2014 $2 The importance of technical innovation in the face of customer demand will make cloud computing a priority in IT spending $0 ($2) ($4) Year Source: Operating Income BlueSky Net Income After the first two years of operating losses, 2013 will see a positive net income and profits will continue to rise. 3 BlueSky revenue is projected to increase over the ten years as the PaaS market grows 2 1 A high initial capital investment is necessary to set up data centers across the country 0 (1) (2) (3) Year Source: -7- Project BlueSky UWCC_SamplePresentation3.pptx Net Income (Billions) 4 AARK Group Risks and challenges that may hinder BlueSky’s adoption Control and Security Consumer Confidence The economic downturn can reduce willingness of industry to invest in new projects. Two major concerns of cloud computing that have resonated across all industries are control and security. Has reduced consumer spending and retail revenues available for investment Back-up servers in different physical locations will minimize potential effect of server failure Recent events concerning the failure of major cloud computing service providers have significantly shaken consumer confidence in the security and reliability of cloud computing. Higher interest rates and greater difficulty obtain financing could make it more difficult to fund cloud transition Mitigate by emphasizing potential cost savings Competitors In order to compete with other large players in the market BlueSky must differentiate itself. The PaaS market is not yet saturated, but as the market expands more players will enter, driving down prices Wide availability of cloud computing power could cause PaaS to become commoditized, instigating a price war Continuously monitoring the status of the servers, much like Amazon’s CloudWatch, will prevent hacking before it occurs Regulation Recommend encrypting data Emphasize that unlike traditional physical servers, cloud applications need redundant virtual resources: “design for failure” User Based Pitfalls Government regulation and standardization are necessary to inspire consumer confidence and sustain long term adoption. Due to lack of training and guidance, improper development of PaaS applications can tarnish customer experience. Establishment of security regulations and certification will help mitigate the concerns about cloud computing Proper application development can help users avoid these pitfalls Lack of industry standards may created difficulties transferring data between cloud providers Mitigate by offering training and support—teach users how to properly develop their applications Source: Harris, Jeanne G. and Alter, Allan E. “Cloudrise: Rewards and Risks at the Dawn of Cloud Computing.” Accenture. Nov 2010; York, Joel. “To Cloud or Not to Cloud in Financial Services.” Cloud Ave. 17 Sep. 2010. -8- Project BlueSky UWCC_SamplePresentation3.pptx Economic Downturn AARK Group Timeline to implementation of BlueSky in the retail industry BlueSky PaaS Offering Timeline Major Goals & Strategic Promotion Plan 1 2 3 4 5 6 7 8 9 10 General Awareness Classes providing general education about cloud computing Product reviews in trade magazines, Association for Retail Technology Standards Press releases Introduction of Product: Customer Trial Online classes and tutorials introducing customer to BlueSky Comprehensive trials for existing customers Basic free trials for general public Targeted Segment Advertising Small: reach out through social media Medium: send representatives to IT managers Large: reach out to IT decision makers Customer Adoption Feedback outlets (i.e. focus groups, surveys) Evaluation Points -9- Project BlueSky UWCC_SamplePresentation3.pptx Periodic evaluation & adjustment of product Questions? AARK Group Appendix Analysis Evaluation Criteria Implementation Proposed Project BlueSky Usage Rates Potential Cloud Computing Verticals – Retail – Automotive – Financial Services – Government – Health Services Retail Industry Vertical Analysis – Retail Vertical: Sub-sections and Functions – Basic core functions – Top to Bottom Needs – Attitude towards cloud computing Proposed Project BlueSky Free Trial Offer Differentiation Strategy: offering services & support Financials Financial Analysis – Net Income and NPV – Forecast of PaaS Market – Operating Income – Sensitivity Analysis AARK Group Evaluative analysis of potential cloud computing industry verticals Industries with Most Cloud Computing Potential Financial Services Automotive High Tech & Communications Government Health Services Retail Cost Savings 35% 3.0 2.9 3.4 3.5 2.7 2.9 Long-term cloud growth 15% 2.0 2.4 1.5 2.7 1.6 4.1 Cost of migration 15% 2.8 3.1 1.4 2.2 2.0 2.1 Varied usage demand 10% 1.7 2.6 3.2 3.2 2.7 4.8 Data control 10% 1.5 2.1 2.1 1.3 1.1 2.0 Market saturation 5% 2.7 1.8 0.3 0.3 0.9 3.2 Improved productivity 5% 4.2 3.0 2.9 3.4 2.8 3.1 Openness to cloud services 5% 3.6 3.2 3.5 3.4 1.9 3.7 TOTAL 100% 2.84 2.71 2.49 2.77 2.15 3.13 Source: Harris, Jeanne G. and Alter, Allan E. “Cloudrise: Rewards and Risks at the Dawn of Cloud Computing.” Accenture. Nov 2010. - 12 - Project BlueSky UWCC_SamplePresentation3.pptx Weight AARK Group Retail vertical industry analysis: cloud computing is not a matter of “if”, but “when” Industry Potential Current Cloud Applications Potential Cost Savings Retail industry driven by constantly changing customer demands, tastes, and preferences—profitability is contingent upon meeting demand. Huge need for additional computing power for analytics, product and service innovation. Needed for core business. Large pool of resources: 4 in 10 companies see greatest potential in improved decision making No longer need to pay for additional hardware to meet just a single day’s forecasted demand Used to run web sites, mobile apps, social media platforms Enormous potential savings from storing and maintaining data Over 1 million outlets in U.S. alone Product and service innovation Studies show retailers are more interested in adopting cloud services Risks Analysis customer, operational, R&D data Typically using antiquated legacy systems Retail industry demand is highly dependent upon the economy. Consumer spending drastically decreases during times of economic distress. Retailers typically using antiquated systems already in need of upgrading: looking for low cost opportunities. Industry manages large amounts of data from: customers, products, stores, sales, supply chain, marketing, etc. Struggles with efficiency highlighted during economic recession: emphasis on becoming leaner With quantity of data being gathered (i.e. store credit cards, loyalty programs), need to ensure that data is secure and that customers can entrust their information to retailers Huge cost savings due to retail’s highly variable nature. – $4 trillion in revenue, steady growth However, US retail sales rose 8% in the first 3 months of 2011 Cost of Migration Retail industry expected to be slower to adopt cloud computing Importance of Data Security Source: “Industry Profile: Retail Sector.” 21 Mar. 2011: n. pag. First Research. Web. 30 Apr. 2011; “Retail IT Spending to Exceed $20B.” ABIresearch (2010): n. pag. Web. 2 May 2011. - 13 - Project BlueSky UWCC_SamplePresentation3.pptx – Expected to spend $20 billion in technology by 2014 AARK Group Automotive vertical industry analysis High cost savings and improved efficiency, but costs of migration, integration, security too high to immediately move to cloud Automotive OEMs need agility, reach, collaborative capacity. Market power and revenues shifting to emerging markets (i.e. China, India); need to capitalize on changes in markets, customers and competition U.S. annual car sales: 13.2 million, expected to rise to 15 million by 2020 Current Cloud Applications Potential Cost Savings Cloud applications used primarily to build private sites. Also being used to link consumers to vehicles. Automotive OEMs still heavily reliant on traditional ERP-systems for management processes and applications. 3 key fields of application: Need low cost opportunities to upgrade capabilities, decrease operating costs 1. Integration into vehicle 2. Community clouds for supply chain coordination 3. SAP operations China annual car sales: 8.6 million, expected to triple to 30.2 million by 2020 Risks Cost of Migration The greatest hurdles to cloud adoption in the automotive industry are security and data privacy. Automotive industry heavily relies upon its existing system for analytics, supply chain management, etc. Major concerns about losing physical control and access to data: automotive industry built around reputation High integration costs: existing legacy systems will require a lot of custom development to integrate with the cloud Currently experiencing major loss of sales due to recession Intangibles: still major concerns of risks, hesitation to write off current IT investments Industry runs a lot of analytics: high cost of servers, software licenses, maintenance, data center space, electricity, IT support Importance of Data Security Automotive companies and customers need assurance that their data is safe. Access to extremely private customer information (i.e. salary, financial data, insurance information, etc) Source: Hoffman, Daniela. “Up in the air: cloud computing and the auto industry.” automotiveIT. 24 Nov. 2010. Web. 3 May 2011; Mentuccia, Luca. “Six Questions Every Automotive Executive Should Ask About Cloud Computing.” Accenture. 2010. Web. 3 May 2011. - 14 - Project BlueSky UWCC_SamplePresentation3.pptx Industry Potential AARK Group Financial services vertical analysis Strong potential and movement of general data, still major doubts about security, performance, reliability Industry Potential Current Cloud Applications Potential Cost Savings Adopting cloud computing faster than any other industry. Eager for agility, flexibility, scalability. Already widely used throughout financial services industry: primarily for analysis, scalability. Major benefit from being able to scale up analytics or transaction capacity without heavy investment into physical servers. Lack of specific government regulations Analytics Often random peaks of demand that must be met: from spikes in trading volume, credit card purchases Platforms for standardized, efficient business processes 72% of financial services executives surveyed say that cloud enables processes otherwise not cost-effective or feasible Risks Cost of Migration Many risks to consider: financial service institutions dependent upon reliability. Any data or system moved to cloud typically has a high degree of integration with other applications. Protection of customer, transactional financial information is crucial to the institution’s reputation. Custom coding will likely be required to integrate new cloud applications with custom applications Culture of keeping data close: lack of visibility typically associated with lack of security Financial risk, regulatory risk, security risk, performance risk, etc. Potential loss of information when accessing data across applications Importance of Data Security Will need to build in data sensitivity tags and appropriate security Dependence upon constant, seamless connection to cloud—cannot afford to experience outages Source: Harris, Jeanne G. and Alter, Allan E. “Cloudrise: Rewards and Risks at the Dawn of Cloud Computing.” Accenture. Nov 2010; York, Joel. “To Cloud or Not to Cloud in Financial Services.” Cloud Ave. 17 Sep. 2010. - 15 - Project BlueSky UWCC_SamplePresentation3.pptx Highly saturated market Additional transaction capacity AARK Group Government vertical analysis Strong movement to the cloud, but intense competition and complex migration process Industry Potential Current Cloud Applications Budgetary pressures on U.S. government has driven agencies to look into low cost alternatives. Primarily used to help federal government agencies reduce the cost, complexity, risk and time associated with modernizing legacy software applications. U.S. plans to consolidate many of its websites, data centers and processes – Systems valued at $20 billion may move to cloud Cloud-based email is most common application Potential Cost Savings Many redundant data centers that the U.S. government is looking to consolidate. U.S. General Services Administration switch to cloud-based email estimated to save $15 million over five years Collaboration tools Government mandate that certain agencies migrate services to cloud within next 2.5 years Risks Cost of Migration Importance of Data Security Complicated bureaucratic processes and regulations. High value information target for hackers. Government agencies often complex and highly integrated with other agencies. Government data and information is highly confidential. Protection of both citizen and government data is essential. Struggle with inter/intra agency politics Microsoft, Amazon & Google already intensely battling over government contracts Potential difficulties: must adhere to FISMA, ensure that they are following government regulations Source: “Google nips Microsoft as government agencies move to the cloud.” 7 Dec. 2010. Reuters. Web. 4 May 2011; Jamrisko, Michelle. “U.S. CIO Kundra Says Government is Shutting 137 Data Centers.” 27 Apr. 2011. Bloomberg. Web. 4 May 2011; Davies, Gwil, et al. “Six questions every government executive should ask about cloud computing.” 2010. Accenture. Web. 4 May 2011. - 16 - Hesitation about relinquishing physical possession and control over data Very high security needed, especially for sensitive material Need to ensure that cloud storage is appropriate for level of security (i.e. region/country of data center location) Project BlueSky UWCC_SamplePresentation3.pptx Complex legacy system requires costly redesign for cloud Difficult to isolate singular applications to move to the cloud, or integrate with interlinked government applications AARK Group Health Services Vertical Analysis Greatest potential, but strong movement to cloud not likely within next 10 years Significant process and care of quality benefits. Existing desire for electronic records system. Consumer-oriented cloud applications likely to be well-received, useful Current Cloud Applications Potential Cost Savings Limited usage in diagnostics, transfer of information between hospitals. Savings in data storage, IT support, coordination between record transfers. Sharing of radiology files at UC Sand Diego Health System Massive amounts of data storage: patient history, appointments, lab results, etc. Top cloud usages: Need to improve collaboration across organizations – Data storage and analysis Eliminates potential file redundancy – Backing up data Lowers high capital & operating costs Movement towards electronic health records system – Storing & archiving large files Risks Industry is most conscious of data security, privacy, confidentiality. 78% of executives concerned / very concerned about these issues – Analyzing data for R&D Cost of Migration Analysis needed for huge quantities of data Importance of Data Security Industry leaders need to adopt before costs of migration are justified: greatest benefit is integration across institutions. High level of data security needed: medical records are considered one of the most sensitive types of information. Costs of migrating to the cloud not only include recoding legacy systems, but converting physical records to electronic Lack of trust that cloud technology can provide adequate data protection Questions regarding legality of moving patient information to cloud Source: Harris, Jeanne G. and Alter, Allan E. “Cloudrise: Rewards and Risks at the Dawn of Cloud Computing.” Accenture. Nov 2010; York, Joel. “To Cloud or Not to Cloud in Financial Services.” Cloud Ave. 17 Sep. 2010. - 17 - Project BlueSky UWCC_SamplePresentation3.pptx Industry Potential AARK Group Retail Vertical: Sub-sections and Functions Retail Capability Map Customer Fulfillment Merchandising Supply Chain Corporate Services Physical store buy / sell Assortment planning BI / analytics Financial management Store planning / layouts Allocations Logistics (warehouse management) Tax reporting Staffing management Buying Vendor-managed inventory Regulatory / compliance Customer engagement Pricing management Inventory management IT Sales (physical & online) Marketing HR Inventory management Market research PR & investor Source: Fenwick, Nigel, et al. “Industry Innovation: Retail.” 28 July 2010: 3. Forrester. Web. 2 May 2011. - 18 - Project BlueSky UWCC_SamplePresentation3.pptx Vendor management AARK Group Source: Mojica, Michael, et al. “Six Questions Every Retail Executive Should Ask About Cloud Computing.” 2010. Accenture. Web. 3 May 2011. - 19 - Project BlueSky UWCC_SamplePresentation3.pptx Core Functions of Retail Business AARK Group Retail Industry: Top to Bottom Needs Customer Fulfillment Merchandising In retail, pleasing customers is the number one priority. Cloud computing lets retailers engage and communicate with their customers. In order to provide their customers with the best products and services retailers must be able to store and analyze information about the most current styles and trends. Store customer information and communication on the cloud Scalable space to accommodate seasonal sales data without spending a fortune on servers Create a space for customers to interact with the company Quick process and analysis to help meet customer demand Host promotions without spending more on servers Trend analysis can guide price management to maximize profit Supply Chain Corporate Services Supply chain interaction can make or break a retailer. Improving inventory management and streamlining supply chain communication can save the company time and money. Cloud computing frees up corporate labor and capital and allows the company to focus on core business. Only pay for the space needed instead of making high fixed payment for servers Just-in-Time management will reduce excess inventory, shortages and storage cost - 20 - Project BlueSky UWCC_SamplePresentation3.pptx Services provided by PaaS reduces the responsibilities of the IT department Open communication between retailers and manufacturers will help both make more accurate forecasts AARK Group Source: “Cloud Infrastructure-As-A-Service: Interest and Adoption By Industry.” Forrester Research, Inc., May 2009. - 21 - Project BlueSky UWCC_SamplePresentation3.pptx Retail Industry Attitude Towards Cloud Computing AARK Group Competitively Pricing Project BlueSky’s Usage Rates Cloud Computing Industry Usage Rates Google App Engine Amazon Web Services Microsoft Windows Azure $10 per user, per month $8 per user, per month Standard On-Demand Instances Compute (instances) Max $2,000/month max $1,000 / month [Windows] S: $0.12 / hr. L: $0.48 / hr. XL: $0.96 / hr. [Linux/UNIX] S: $0.085 / hr. L: $0.34 / hr. XL: $0.68 / hr. XS: $0.05 / hr. S: $0.12 / hr. M: $0.24 / hr. L: $0.48 / hr. XL: $0.96 / hr. Outgoing Bandwidth: $0.12 / GB Outgoing Bandwidth: $0.12 / GB Data Transfer Data Transfers Incoming Bandwidth: $0.10 / GB Incoming Bandwidth: $0.10 / GB CPU Time CPU Time Elastic Load Balancing $0.10 / CPU hour $0.10 / CPU hour Stored Data Stored Data Amazon S3 (Storage) Storage $0.15 / GB / month $0.15 / GB / month $0.14 / GB $0.15 / GB / month $0.01 / 10K storage transactions $0.10 / GB in. $0.00 for first GB / month. $0.15 / GB / month. $0.10 / GB in. $0.15 / GB out. Virtual Network: free during CTP $0.025 / Elastic Load Balancer- hour (or partial hour) High Replication Storage High Replication Storage Amazon Route 53 (zone hosting) Access Control $0.45 / GB / month $0.45 / GB / month $1.00 / hosted zone $1.99 / 100K transactions Recipients Emailed Recipients Emailed CloudFront (Content Delivery) Content Delivery Network $0.0001 / recipient $0.0001 / recipient $0.150 / GB out $0.15 / GB $0.01 / 10K transactions Source: “Google App Engine.” Google App Engine. Google, n.d. Web. 1 May 2011; “AWS Free Usage Tier.” Amazon Web Services. Amazon, n.d. Web. 1 May 2011; “Free* Windows Azure Platform Trial.” Windows Azure. Microsoft, n.d. Web. 1 May 2011 Always On AWS Premium Support $0.30 / daily - 22 - Bronze: $49 / month. Silver: > $100. Gold: > $400. Platinum: > $15K Project BlueSky UWCC_SamplePresentation3.pptx Project Blue Sky AARK Group Project BlueSky Free Trial Offer Cloud Computing Industry Free Trial Offers Project Blue Sky 750 hrs of compute instances Google App Engine (per month) Amazon Web Services (per month) 500 MB of storage 750 hrs of Amazon EC2 Linux Micro Instance usage Microsoft Windows Azure 750 hrs of XS compute instance 25 hrs of S compute instance 1 GB BlueSky database storage 5 million page views 613 MB of memory 25 Amazon SimpleDB Machine hrs 1 GB Web Edition database 1 GB of storage 10 GB of storage 5 GB Amazon S3 standard storage 20 GB of storage 30K total storage transactions 20K Get Requests, 2K Put Requests Data Transfers 750 hrs of Elastic Load Balancer 20 GB transfers in 20 GB transfers out Text line 50K storage transactions 100K Access Control transactions 15 GB data processing 10 Amazon Cloudwatch alarms 2 service bus connections 10 GB of Amazon Elastic Block Storage 128 MB cache Bullet Free one-on-one support for usage > $200 / month Free general access to BlueSky help consultants Source: “Google App Engine.” Google App Engine. Google, n.d. Web. 1 May 2011; “AWS Free Usage Tier.” Amazon Web Services. Amazon, n.d. Web. 1 May 2011; “Free* Windows Azure Platform Trial.” Windows Azure. Microsoft, n.d. Web. 1 May 2011 1 million I/Os, 1 GB snapshot storage, 10K snapshot Get Requests, 1K snapshot Put Requests Data Transfers Data Transfers 15 GB transfers in 20 GB transfers in 15 GB transfers out 20 GB transfers out - 23 - Project BlueSky UWCC_SamplePresentation3.pptx Premium Support AARK Group Basis of Differentiation Plan: Offer Support and Services Diagnose Cloud Needs Implementation Support Development Support Recommendations Have interested clients complete Recommend most helpful cloud Provide recommendations for a survey in order to determine solutions, PaaS tools and most optimal application their specific, individual needs. components, etc. development strategies. Support for developers who may need assistance making transition to cloud. Example: Example: Example: Example: Size of application(s) Sample code Virtual resource redundancy Community forums Development needed to transition to cloud Toolkits for application “Design for failure” model Public data sets Establish cost ceilings Integration needs Tutorials, videos, workshops Tutorials, workshops Pattern of usage demand Free access to BlueSky IT consultant (via online help) One-on-one support if monthly usage > $100 Differentiate by Pairing Commodity with Service - 24 - Project BlueSky UWCC_SamplePresentation3.pptx Cloud computing’s motto has been, “In the cloud, anything is possible.” Cloud service providers often offer a wide array of abstract pieces that developers can choose from to help develop their cloud applications. However, as cloud computing is a relatively new technology, developers may struggle to determine which tools and components are best for their purpose. BlueSky will offer developers a starting point and support for application development based upon their specific needs. AARK Group Basis for evaluation criteria weights Source: Harris, Jeanne G. and Alter, Allan E. “Cloudrise: Rewards and Risks at the Dawn of Cloud Computing.” Accenture Research Report. 2010 Nov. - 25 - Project BlueSky UWCC_SamplePresentation3.pptx Assumption Lack of any of these major factors will decrease the likelihood of cloud-computing adoption. AARK Group Financial Analysis: Net Income and NPV Projected Financials Total PaaS Revenue Forecast 2011 2.13 2012 4.86 2013 8.90 2014 11.82 2015 13.76 2016 15.18 2017 16.74 2018 18.24 2019 19.71 2020 21.14 2021 22.43 Comparny X PaaS Revenue 0.43 1.04 2.04 2.90 3.61 4.26 4.93 5.63 6.36 7.07 7.77 BlueSky revenue Costs 0.00 (2.50) 0.07 (0.40) 0.26 (0.42) 0.53 (0.45) 0.86 (0.48) 1.22 (0.50) 1.58 (0.54) 1.98 (0.57) 2.41 (0.60) 2.84 (0.64) 3.29 (0.68) NI (2.50) (0.33) (0.17) 0.08 0.38 0.72 1.05 1.41 1.81 2.21 2.61 ($2.50) ($2.50) ($0.32) ($2.82) ($0.15) ($2.97) $0.07 ($2.90) $0.32 ($2.58) $0.59 ($1.99) $0.83 ($1.16) $1.07 ($0.09) $1.33 $1.24 $1.55 $2.79 $1.76 $4.55 NPV Cumulative NPV Source: “Platform-As-A-Service Market Sizing.” Forrester Research, Inc., July 2009. "Dell to invest $1 billion in data centers." 7 Apr. 2011. Associated Press. 4 May 2011. - 26 - Project BlueSky UWCC_SamplePresentation3.pptx “Maximize Your Energy Savings From Server Virtualization With Three Process Improvements.” Forrester Research, Inc. August 2010. AARK Group Forecast of PaaS Market Forecast: Global PaaS Spending By Segment Projected BlueSky PaaS Revenue Assumption Source: “Platform-As-A-Service Market Sizing.” Forrester Research, Inc., July 2009. - 27 - Project BlueSky UWCC_SamplePresentation3.pptx As a major player we currently hold approximately 20% of the PaaS market as a whole (using SalesForce’s Force.com as an approximate equivalent). AARK Group Operating Income, Revenues & Expenses Projected PaaS Revenue BlueSky Net Income BlueSky Revenue & Expenses 3 Expenses BlueSky revenue 3.59 3.13 2.68 2.22 1 1.81 1.42 $Billions Net Income (Billions) 2 0 2011 2012 2013 2014 2015 2016 2017 2018 2019 2020 2021 (1) 0.99 0.00 0.08 0.30 0.61 (0.40) (0.42) (0.45) (0.48) (0.50) (0.54) (0.57) (0.60) (0.64) (0.68) (2) (2.50) (3) Year Year - 28 - Project BlueSky UWCC_SamplePresentation3.pptx Source: “Platform-As-A-Service Market Sizing.” Forrester Research, Inc., July 2009. AARK Group Sensitivity Analysis: Comparison of NPV Projected PaaS Revenue with 7% Growth BlueSky revenue Costs NI NPV Cumulative NPV 2011 0.00 (2.50) (2.50) ($2.50) ($2.50) 2012 0.07 (0.40) (0.33) ($0.32) ($2.82) 2013 0.26 (0.42) (0.17) ($0.15) ($2.97) 2014 0.53 (0.45) 0.08 $0.07 ($2.90) 2015 0.86 (0.48) 0.38 $0.32 ($2.58) 2016 1.22 (0.50) 0.72 $0.59 ($1.99) 2017 1.58 (0.54) 1.05 $0.83 ($1.16) 2018 1.98 (0.57) 1.41 $1.07 ($0.09) 2019 2.41 (0.60) 1.81 $1.33 $1.24 2020 2.84 (0.64) 2.21 $1.55 $2.79 2021 3.29 (0.68) 2.61 $1.76 $4.55 2017 1.37 (0.54) 0.83 $0.66 ($1.72) 2018 1.74 (0.57) 1.18 $0.89 ($0.82) 2019 2.16 (0.60) 1.56 $1.14 $0.32 2020 2.57 (0.64) 1.93 $1.36 $1.67 2021 3.00 (0.68) 2.32 $1.57 $3.24 2017 1.16 (0.54) 0.62 $0.49 ($2.26) 2018 1.52 (0.57) 0.95 $0.72 ($1.54) 2019 1.92 (0.60) 1.32 $0.96 ($0.58) 2020 2.31 (0.64) 1.67 $1.18 $0.60 2021 2.72 (0.68) 2.04 $1.38 $1.98 Projected PaaS Revenue with 6% Growth BlueSky revenue Costs NI NPV Cumulative NPV 2011 0.00 (2.50) (2.50) ($2.50) ($2.50) 2012 0.06 (0.40) (0.34) ($0.33) ($2.83) 2013 0.22 (0.42) (0.20) ($0.19) ($3.02) 2014 0.45 (0.45) 0.00 $0.00 ($3.02) 2015 0.72 (0.48) 0.25 $0.21 ($2.81) 2016 1.03 (0.50) 0.52 $0.43 ($2.38) BlueSky revenue Costs NI NPV Cumulative NPV 2011 0.00 (2.50) (2.50) ($2.50) ($2.50) 2012 0.05 (0.40) (0.35) ($0.34) ($2.84) 2013 0.18 (0.42) (0.24) ($0.22) ($3.06) 2014 0.37 (0.45) (0.08) ($0.07) ($3.13) - 29 - 2015 0.59 (0.48) 0.12 $0.10 ($3.03) 2016 0.84 (0.50) 0.33 $0.27 ($2.76) Project BlueSky UWCC_SamplePresentation3.pptx Projected PaaS Revenue with 5% Growth