Franchising and Acquisitions Starting a Business using Non-Traditional Methods Chapter 8 Concept & Development of Entrepreneurship Entrepreneurial Decision Process Types of Start-up Ventures Entrepreneurship & Economic Development Ethics and Social Responsibility Entrepreneurship 2nd Canadian Edition © 2009 McGraw-Hill Ryerson Ltd. 8-1 Chapter Learning Objectives Chapter 8 Concept & Development of Entrepreneurship Entrepreneurial Decision Process Types of Start-up Ventures 1. 2. 3. 4. 5. Entrepreneurship & Economic Development To understand franchising from the perspective of both the entrepreneur looking to reduce the risk of new entry. To understand how to evaluate a franchise that is for sale. To be aware of the pros and cons of using acquisitions as a start-up strategy. To become aware of the different methods of evaluating a business that is for sale. To understand the tasks of negotiation and develop the skills to more effectively conduct these tasks. Ethics and Social Responsibility Entrepreneurship 2nd Canadian Edition © 2009 McGraw-Hill Ryerson Ltd. 8-2 Chapter Opening Profile Chapter 8 Concept & Development of Entrepreneurship Entrepreneurial Decision Process Types of Start-up Ventures Entrepreneurship & Economic Development Ethics and Social Responsibility Greg Guy Graduated university and wanted to be an entrepreneur •Purchased Buying in Bulk franchise for $100,000 •Liked the idea of a franchise with training and assistance •Did not practice due diligence to fully investigate the opportunity •Paid relatively high royalties and rent to franchisor as per the franchise agreement •Did not receive any marketing support for his area •Walked away when agreement up for renewal •Purchased Play More Pool franchise •“The key is to do your homework in advance and buy the right franchise.” Entrepreneurship 2nd Canadian Edition © 2009 McGraw-Hill Ryerson Ltd. 8-3 Franchising Chapter 8 Concept & Development of Entrepreneurship Entrepreneurial Decision Process • • • Franchising (definition): the right or licence granted by a company to an individual or group to market its products or services in a specific territory Franchisor: a person or corporation that offers a franchise Franchisee: an entrepreneur who purchases a franchise Types of Start-up Ventures Entrepreneurship & Economic Development Ethics and Social Responsibility Entrepreneurship 2nd Canadian Edition © 2009 McGraw-Hill Ryerson Ltd. 8-4 Advantages/Disadvantages to the Franchisee Chapter 8 Concept & Development of Entrepreneurship Entrepreneurial Decision Process Types of Start-up Ventures Entrepreneurship & Economic Development Advantages Disadvantages • • • • • • • • • • Less risk Product acceptance Management expertise Capital requirements Start-up assistance Knowledge of the market Operating and structural controls Ongoing marketing support • • • Loss of independence Costs and determining price: royalties The franchise agreement Over-saturation Size/strength of network matters Ethics and Social Responsibility Entrepreneurship 2nd Canadian Edition © 2009 McGraw-Hill Ryerson Ltd. 8-5 Advantages/Disadvantages to the Franchisee Chapter 8 Concept & Development of Entrepreneurship Entrepreneurial Decision Process Types of Start-up Ventures Entrepreneurship & Economic Development Ethics and Social Responsibility Entrepreneurship Disadvantages The franchise agreement: •Control over the marketing mix •Franchisor can force franchisee to sell unprofitable products or set prices below the breakeven point •Renewal and termination •Costs of supplies •Some franchisors gouge franchisees and force them to pay high prices for pizza boxes and other supplies •Remodeling Clauses 2nd Canadian Edition © 2009 McGraw-Hill Ryerson Ltd. 8-6 Advantages/Disadvantages to the Franchisee Chapter 8 Concept & Development of Entrepreneurship Entrepreneurial Decision Process Types of Start-up Ventures Disadvantages Over-saturation •Some franchisors have overly aggressive expansion strategies •Right of first refusal handicaps new franchisees in existing markets Entrepreneurship & Economic Development Ethics and Social Responsibility Entrepreneurship 2nd Canadian Edition © 2009 McGraw-Hill Ryerson Ltd. 8-7 Advantages/Disadvantages to the Franchisee Chapter 8 • Concept & Development of Entrepreneurship Entrepreneurial Decision Process Types of Start-up Ventures Entrepreneurship & Economic Development Ethics and Social Responsibility Entrepreneurship Franchising as an expansion strategy offers: – Less risk due to using other peoples’ money – Fewer employees required – Cost advantages due to economies of scale: helps in purchasing and marketing expenses – Potential for problems between franchisees and franchisor – Difficulty in finding quality franchisees – Weak performance of franchisees reflects badly on the whole network 2nd Canadian Edition © 2009 McGraw-Hill Ryerson Ltd. 8-8 Types of Franchises Chapter 8 Concept & Development of Entrepreneurship Entrepreneurial Decision Process • Dealership: act as retail stores for the manufacturer • Branded business: name, image, and method of doing business; such as fast food, automotive repair, hotels • Branded Services: Types of Start-up Ventures Entrepreneurship & Economic Development established name, reputation, and method of doing business; real estate agencies • Ethics and Social Responsibility Entrepreneurship 2nd Canadian Edition © 2009 McGraw-Hill Ryerson Ltd. Franchise Opportunities: – Good health – Time saving or convenience – Environmental consciousness – The second baby boom 8-9 Investing in a Franchise Chapter 8 Concept & Development of Entrepreneurship Entrepreneurial Decision Process Types of Start-up Ventures Entrepreneurship & Economic Development Ethics and Social Responsibility Factors to be considered: – Unproven versus proven franchise • Price is inversely related to risk – Financial stability of franchise • Track record of existing franchisees – Is the franchisor making money by selling franchisees or – operating a successful network of profitable franchisees? – Potential market for the new franchise – Profit potential for a new franchise – Territorial protection – Training & Operations assistance – Contract Length – Contract Renewal Do your research! Entrepreneurship 2nd Canadian Edition © 2009 McGraw-Hill Ryerson Ltd. 8-10 Information Potential Franchisees Should Ask For Chapter 8 Concept & Development of Entrepreneurship Entrepreneurial Decision Process Types of Start-up Ventures Entrepreneurship & Economic Development Ethics and Social Responsibility Entrepreneurship 2nd Canadian Edition © 2009 McGraw-Hill Ryerson Ltd. 8-11 Information Potential Franchisees Should Ask For Chapter 8 Concept & Development of Entrepreneurship Entrepreneurial Decision Process Types of Start-up Ventures Entrepreneurship & Economic Development Ethics and Social Responsibility Entrepreneurship 2nd Canadian Edition © 2009 McGraw-Hill Ryerson Ltd. 8-12 Acquisition of an Existing Business Chapter 8 Concept & Development of Entrepreneurship Entrepreneurial Decision Process Types of Start-up Ventures Entrepreneurship & Economic Development Ethics and Social Responsibility Advantages Disadvantages • Established business • Location • Established marketing structure • Cost • Existing employees • More opportunity to be creative • Reduce the number of competitors • Reduction in start-up time • Marginal success record – Location – Facility – Management • Overconfidence in ability • Key employee loss • Business is over-valued • Paying too much for Goodwill – Means the “favourable reputation” • Lack of financial disclosure Entrepreneurship 2nd Canadian Edition © 2009 McGraw-Hill Ryerson Ltd. 8-13 Acquisition of an Existing Business Chapter 8 Concept & Development of Entrepreneurship Entrepreneurial Decision Process Types of Start-up Ventures Entrepreneurship & Economic Development Ethics and Social Responsibility • • • • • Finding a business that is for sale Current business contacts Current personal contact Commercial Real Estate Sales agents Advisors • Accountants • Bankers • Lawyers • Websites • Newspapers • Trade magazines Entrepreneurship 2nd Canadian Edition © 2009 McGraw-Hill Ryerson Ltd. 8-14 Investigating a Potential Acquisition Chapter 8 • Financial assessment: – Validity of the statements and accounting methods used – Financial condition of the business • Industry and market analysis: – Competitors – Trends in the industry – Economy – Market condition Concept & Development of Entrepreneurship Entrepreneurial Decision Process Types of Start-up Ventures Entrepreneurship & Economic Development • Assets of the business: – Condition – Usage of assets – Definition of assets Ethics and Social Responsibility Entrepreneurship 2nd Canadian Edition © 2009 McGraw-Hill Ryerson Ltd. 8-15 Investigating a Potential Acquisition Chapter 8 • Human resources: – Are there any key employees? – What do they intend to do upon the sale of the business? – What is the management like? Will changes have to be made? • Other considerations: – Owner’s motive(s) for selling? – Pending laws or regulations Concept & Development of Entrepreneurship Entrepreneurial Decision Process Types of Start-up Ventures Entrepreneurship & Economic Development Ethics and Social Responsibility Entrepreneurship 2nd Canadian Edition © 2009 McGraw-Hill Ryerson Ltd. 8-16 Evaluating a Potential Acquisition Chapter 8 Concept & Development of Entrepreneurship Entrepreneurial Decision Process Types of Start-up Ventures People can have varying opinions looking at the same business: This text focuses on – Discuss factors entrepreneurs should look when evaluating buying a business – Discuss some evaluation methods – Introduce a “combination method” that draws on many other evaluation techniques Entrepreneurship & Economic Development Ethics and Social Responsibility Entrepreneurship 2nd Canadian Edition © 2009 McGraw-Hill Ryerson Ltd. 8-17 Investigating a Business for Sale Chapter 8 Concept & Development of Entrepreneurship Entrepreneurial Decision Process Types of Start-up Ventures Entrepreneurship & Economic Development • Synergies between your existing business? • Opportunity to complement each other? • Can the business be integrated into existing businesses? • What resources can be • Market capitalization or brought into the business? multiple method: – Price of business • Management capabilities – Net income (weighted) • Industry outlook divided by the desired rate of return based as a decimal – $200,000/.25 – Equals $800,000 Ethics and Social Responsibility Entrepreneurship 2nd Canadian Edition © 2009 McGraw-Hill Ryerson Ltd. 8-18 Combination Method Chapter 8 • Concept & Development of Entrepreneurship Based on the premise that an entrepreneur is only interested in how much cash can be earned and paying for tangible assets Entrepreneurial Decision Process Types of Start-up Ventures Entrepreneurship & Economic Development Ethics and Social Responsibility Entrepreneurship 2nd Canadian Edition © 2009 McGraw-Hill Ryerson Ltd. 8-19 Combination Method (continued) Chapter 8 Concept & Development of Entrepreneurship Entrepreneurial Decision Process Types of Start-up Ventures Entrepreneurship & Economic Development Ethics and Social Responsibility Entrepreneurship 2nd Canadian Edition © 2009 McGraw-Hill Ryerson Ltd. 8-20 Combination Method (continued) Chapter 8 Concept & Development of Entrepreneurship Entrepreneurial Decision Process Types of Start-up Ventures Entrepreneurship & Economic Development Ethics and Social Responsibility Entrepreneurship 2nd Canadian Edition © 2009 McGraw-Hill Ryerson Ltd. 8-21 Structuring the Deal Chapter 8 Concept & Development of Entrepreneurship Entrepreneurial Decision Process Types of Start-up Ventures Entrepreneurship & Economic Development • Only make an offer after inspecting all financial records • The 2 most common means of acquisition are – The entrepreneurs direct purchase of the firm’s entire stock or assets • The entrepreneur obtains funds from a lender • Or the “bootstrap” purchase of these assets – Acquire a small amount of the firm, eg 20% for cash – Then purchase the remainder with a long-term note Ethics and Social Responsibility Entrepreneurship 2nd Canadian Edition © 2009 McGraw-Hill Ryerson Ltd. 8-22 Structuring the Deal Chapter 8 Concept & Development of Entrepreneurship Entrepreneurial Decision Process Types of Start-up Ventures Entrepreneurship & Economic Development Ethics and Social Responsibility • Leveraged buyout (definition): purchasing an existing venture by an entrepreneur or employee group – Use of borrowed funds to buy undervalued assets, improve the business, and then re-sell or hold – Debt to equity usually exceeds 5:1 • Looking for: – Key success factor is the – Reasonable asking price for the business new owner’s ability to – Debt capacity of the cover the debt payments business from the cash flow of the – An appropriate financial business Entrepreneurship package 2nd Canadian Edition © 2009 McGraw-Hill Ryerson Ltd. 8-23 Negotiating for More Resources Chapter 8 Concept & Development of Entrepreneurship • Distribution task (definition): negotiating how the benefits of the relationship will be allocated between the parties • Integration task (definition): exploring possible mutual Entrepreneurial Decision Process Types of Start-up Ventures Entrepreneurship & Economic Development benefits from the relationship so that the “size of the pie” can be increased • Reservation price (definition): the price (the bundle of resources from the agreement) at which the entrepreneur is indifferent about whether to accept the agreement or choose the alternative • Bargaining zone (definition): the range of outcomes Ethics and Social Responsibility Entrepreneurship between the entrepreneur’s reservation price and the reservation price of the other party 2nd Canadian Edition © 2009 McGraw-Hill Ryerson Ltd. 8-24 Negotiating for More Resources (continued) Chapter 8 Concept & Development of Entrepreneurship Entrepreneurial Decision Process • Assessments: – What will you do if an agreement is not reached? – What will the other party to the negotiation do if an agreement is not reached? – What are the underlying issues of this negotiation? Types of Start-up Ventures • How important is each issue to you? • How important is each issue to the other party? Entrepreneurship & Economic Development Ethics and Social Responsibility Entrepreneurship 2nd Canadian Edition © 2009 McGraw-Hill Ryerson Ltd. 8-25 Negotiating for More Resources (continued) Chapter 8 Concept & Development of Entrepreneurship Entrepreneurial Decision Process • Strategies: – Build trust and share information – Ask lots of questions – Make multiple offers simultaneously Types of Start-up Ventures – Use differences to create trade-offs that are a source of mutually beneficial outcomes Entrepreneurship & Economic Development Ethics and Social Responsibility Entrepreneurship 2nd Canadian Edition © 2009 McGraw-Hill Ryerson Ltd. 8-26 Chapter Closing Comments Chapter 8 1. Concept & Development of Entrepreneurship Entrepreneurial Decision Process Types of Start-up Ventures 2. Entrepreneurship & Economic Development Ethics and Social Responsibility Entrepreneurship To understand franchising from the perspective of both the entrepreneur looking to reduce the risk of new entry and from the entrepreneur looking for a way to grow his or her business. To understand how joint ventures can help an entrepreneur grow his or her business and acknowledge the challenges of finding, and maintaining an effective joint venture relationship. 3. 4. 5. 2nd Canadian Edition © 2009 McGraw-Hill Ryerson Ltd. To be aware of the pros and cons of using acquisitions as a start-up or growth strategy. To understand the possibilities of achieving growth through mergers and leveraged buyouts and the challenges associated with each. To understand the tasks of negotiation and develop the skills to more effectively conduct these tasks. 8-27