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STUDY OUTLINE FOR CHAPTER 13
SALES AND OPERATIONS PLANNING
1. Discuss the benefits of S&OP at Sunsweet Growers:
2. Define and describe the process of Sales and Operations Planning:
3. Discuss the balancing objectives between sales and operations:
4. Discuss the balancing objectives between finance and operations:
5. Discuss the hard benefits of S&OP:
1)
2)
3)
4)
6. Identify the soft benefits of S&OP:
1)
2)
3)
4)
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5)
7. Describe a typical S&OP process:
8. Define the following:
Rolling Planning Horizons
Aggregate Production Plan
9. Identify the overall goal of aggregate production planning:
10. Discuss the different types of costs that must be identified and quantified in aggregate
planning:
1)
2)
3)
4)
5)
6)
7)
11. Identify additional constraints that must be accounted for when developing aggregate
production plans:
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12. Define the following:
Level Production Strategy
Chase Strategy
Mixed or Hybrid Strategy
13. Briefly discuss the process of creating an aggregate production plan:
14. Identify the three options to accomplish the objective in a chase plan:
1)
2)
3)
15. Compare the advantages and disadvantages of the aggregate production plans:
16. Discuss the aggregate planning process for service industries:
17. Define Yield Management:
18. Briefly discuss yield management in the hotel industry: