Bangor University Transfer Abroad Undergraduate Programme Module Implementation Plan MODULE: HRM-201 LECTURER: George Bell SEMESTER: 5 Human Resource Management 1 INTAKE: ACTIVITY TYPES: Start Date: End Date: 2014 Lecture, presentation, discussion , exam, tutorials Nov 23, 2015 Dec 11, 2015 Year Semester Academic weeks Module Code Module Name Credits Lecture hrs/week III 2015 Fall Week 13 ~ 15 2015/11/23~2015/12/11 HRM-201 Human Resource Management 1 10 Mon~Fri 0830~1130 Tutorial Hrs/week (Local Tutor) Weeks Mon~Fri 1430~1530 3 The Lecturer: George retired from his position as Director for Postgraduate Management programmes and as Course Director of the MBA in the School of Business Computing and Information Management [BCIM] at London South Bank University in 2010. His areas of learning and teaching involve HRM in particular under/ postgraduate skills development via action and problem-based learning. He has over 25 years direct experience lecturing and as a Principle Lecturer in HRM and Organisational Behavior .Georges expertise developed from earlier roots in Industrial / Employee Relations with research experience in Trade Union issues and strategies plus his work on religious discrimination issues with the Fair Employment Commission Northern Ireland. George has also worked for the NI Government -ICI -Rolls Royce Aero Engine Division and British Rail in a variety of work roles. Currently he is working for 6 UK Universities Warwick- Leicester- Derby -Portsmouth -Essex -London South Bank .He has previously delivered a HRM Module Implementation Plan for the University of Bangor Transfer Abroad Programme. Course Detail: This course introduces the key components of human resource management and brings an understanding of the alignment of HRM with business management. Course Aims: This module aims to enable the student to: 1. 2. 3. 4. Be aware of changing trends in human resource management and policies. Critique and evaluate the application of HR policies, systems and procedures and their criticality for business success. Grasp the dynamics of personnel policies and industrial relations. Think critically in understanding people, productivity and performance in organisations. Learning Outcomes: 1). Knowledge: Understand the core components of HRM, including theories and methods used in areas of HR planning, recruitment, motivation, training, appraisal and compensation. 2). Research: Information searching and sourcing both online and reading set texts. 3). Mentation: Can evaluate and characterise an organisation’s HR management in terms of standard HRM functions. 4). Argument: Can propose HR changes through identification of HR needs, and can argue for how these can be used to support overall corporate strategy. Aware of HR’s business partnership role within an organisation. 5). Communication: Recognises the need for clear communication in the HR function. Is aware of different channels of communication in the organisation. Able to present appropriate aspects of HR policies to different stakeholders. 6). Contribution: Prepares for and participates in-group discussions. Can lead discussions and participate in presentations. 7). Practical: Be aware of when policies may need to be formulated. Assessment Assessment Group Presentation- 4 students per group (refer to appendix 2 for presentation topics and marking schedule). Individual contribution to group presentation – 360 feedback (refer to appendix 3). Final Exam Date Monday 7th December 2015 Value 40% Tuesday 8th December 2015 Friday 11th December 2015 10% 50% Week Activity Type Scheduled Contact Hours Monday Nov 23 Lecture 3 hrs Activity Details Core Reading + Additional Reading + Practice Material Learning Outcomes Student Preparation for Tutorial Week 01 Introduction to module as follows (30mins) Chapter 1. Learning outcomes. Textbook and set reading – Discussion Questions- making best use of set text. Expectations of the course. Learning outcomes. Introduction to daily discussions/debate – open joint forum with students and lecturer engagement to discuss set topic (20 minutes per day). Hand out Appendix 1 – Daily open discussion/debate topics. Logical and critical reasoning. Assessment Discuss assessment methods, e.g. group assignment, 360-degree feedback and exam, marks and expectations. Handout group assignment topics refer Appendix 2. Group formation Give students 10minutes to form groups of 4 for the assignment and to choose a topic. All topics, as set out in appendix 2, must be distributed across the groups and covered twice or more. Collate group names and topic. 1,3,4 DQ 1-5 1,3,4 DQ1-5 Lecture 1: Introduction to HRM What is HRM? What are the Trends that have influenced HRM? Evolution of human resource management from personnel management. The development of the line staff organizational functions. Human resource management in context Global influences and Human Resource Management. Set topic for debate “Why Is HR Management Important to All Managers?” Tuesday Nov 24 Tutorial 1 hr Refer discussion questions. Lecture 3 hrs Open discussion/debate – “Why Is HR Management Important to All Managers?” Chapter 2. L2 Equal Employment Opportunities Chapter 3. An examination of the regulatory process EEO using USA examples to compare with China. L3 Human Resource Strategic Planning What is HR strategic planning, what is involved? How is the HR plan integrated with the organisational strategic plan? Set topic for debate “How important is an HR strategic plan, why do organizations need a plan?” Wednesday Nov 25 Tutorial 1 hr Refer discussion questions. Lecture 3 hrs Open discussion/debate – “How important is an HR strategic plan, why do Chapter 4. organizations need a plan?” L4 – Undertaking a job analysis and creating a job description. Chapter 5. What is a job analysis and why undertake an analysis? Job analysis methods. Job descriptions. Contemporary issues with Job analysis. L5- Workforce planning recruitment and selection. Recruitment and selection Perspectives in China. 1,3,4. DQ1-5 1,3,4,5 Set topic for debate “What exactly is the war for talent? Why is it important for all organizations Thursday Nov 26 Tutorial 1 hr Lecture 2.5 hr Tutorial 1 hr Refer discussion questions. Open discussion/debate – “What exactly is the war for talent? Why is important for all organizations it Chapter 6. 1,3,4,5 Chapter 7. 1,3,4,5 L6-Testing and Selection Ranges of testing methods . Getting the right person for the job . L7- Interviewing candidates. Behavioural based questions vs. situational questions. Establishing an interview panel Selection methods in context . Set topic for debate- “What is the best method for recruitment and selection to make sure an organization gets the best employees?” Refer discussion questions. DQ1-5 Friday Nov 27 Lecture 1 hr Open discussion/debate –“What is the best method for recruitment and selection Chapter 8a to make sure an organization gets the best employees? L8a & b- Developing People and Performance. Chapter 8b Skills and development employees Training needs analysis. Training delivery or capability development Competencies and standards. On the job/off the job training. Evaluating training in context Set topic for debate-“Is it best to train people on the job or off the job?” Tutorial 1 hr Refer discussion questions. Lecture 3 hrs Open discussion/debate – “Is it best to train people on the job or off the job?” Chapter 9a L9a & L9b – Performance management and appraisal. Defining PM and PA. Chapter 9b Practical Applications Choice of Appraisal Methods problems Set topic for debate-“There is little need for performance reviews when staff are content or have little control over their work .” Tutorial 1 hr Refer discussion questions. Lecture 3 hrs Open discussion/debate -“There is little need for performance reviews when staff Chapter 10. are content or have little control over their work .” L10-Engaging and retaining employees. Chapter 11. 1,3,4,5 DQ1-5 1,3,4,5 DQ1-5 1,3,4,5,6 DQ1-5 Week 02 Monday Nov 30 Tuesday Dec 01 Career development Psychological contract Employee engagement . L11- Pay strategies. Managing reward and performance issues Establishing pay rates, current trends and issues, and pricing managerial and professional jobs. Chinese perspectives on establishing rewards • Set topic for debate – “Why should an organization be concerned about retention and turnover ? Wednesday Dec 02 Thursday Dec 03 Friday Dec 04 Tutorial 1 hr Refer discussion questions. Lecture 3 hrs Open discussion/debate “Why should an organization be concerned Chapter 12. about retention and turnover ? Chapter 13. L12- Performance Pay and incentives. Remuneration decisions. Intrinsic and extrinsic rewards. Linking rewards to organisational strategies. L13-Benefits and Services Costing /evaluating human resource activities. Set topic for debate – “All employee pay increases and work related benefits should be left to judgment by the immediate manger and him or her alone!” Tutorial 1 hr Refer discussion questions. Lecture 3 hrs Open discussion/debate “All employee pay increases and work related benefits Chapter 14. should be left to judgment by the immediate manger and him or her alone!” Chapter 14a. L14a & 14b Ethics and employee rights and discipline Ethics and Human Resourcing Practices Discipline and ethical practice Chinese perspective. Re - structure/outsourcing and ethical practice. Set topic for debate “How can specific HR practices establish ethical behaviour in an organisation?” Tutorial 1 hr Refer discussion questions. Lecture 3 hrs Open discussion/debate debate “How can specific HR practices establish ethical Chapter 15 behaviour in an organisation?” • L15- Employee relations and collective bargaining. ER in USA Comparision with China. Review lectures for week 1 & 2 + examination brief + Q +A. 1,3,4,5,6 DQ1-5 1,3,4,5,6 DQ1-5 1,3,4,5,6 In reference to group assignment presentations Elected Tutorial/ Group Assigmt. Prep 1 hr Tutors available to assist with questions re presentations. Week 03 Monday Dec 07 8-5pm Group presentations - evaluated – approximately 25 groups presenting with 4 group members each– Each group has 2 minutes to set up, 15minutes to present, and 3mins question time. Total of 20mins/group. Refer to Appendix 2 for group topics. Teams to give performance feedback to each other and to score each team members contribution. Refer Appendix 4 for feedback spreadsheet. Students to hand in and marks to be collated. Tuesday Dec 08 Lecture 3 hrs 360-degree peer review, in groups of 4; feedback team contribution; give a final Chapter 16. score. 5 minutes per person. (20-30mins). Hand in final score. 1,3,4,5,6,7. DQ 1-5 1,3,4,5,6,7. DQ 1-5 Group assignment results presented. L16- Health and Safety Legislation Compliance vs. safety culture. Zero harm vs. behavioural-based safety. Chinese perspective. Wednesday Dec 09 Tutorial 1 hr Final examination brief 1. Lecture 3 hrs L17- Managing Global Human Resources. Engaging the distant worker in their work. Managing the worker at a distance. Chinese perspective Tutorial 1 hr Final examination brief 2. Chapter 17. Thursday Dec 10 Lecture 3 hrs L18- HR in SMEs SMEs and HR . Chinese perspective. Tutorial 1 hr Final examination brief 3. Friday Dec 11 Chapter 18. HRM 201Final Assessment Core textbook Gary Dessler (2013) Human Resource Management 13th Ed., Prentice Hall. (ISB: 978-0-132-66849-1) 1,3,4,5,6,7. DQ 1-5 Appendix 1 HRM-201 Daily open discussion/debate topics (20 minutes) Spend approximately 20-30 minutes researching each topic [online/set text] and come to class prepared to discuss/debate the topics set pout below e.g. start the process by researching Tuesday’s topic Monday night and so on You may research the following topics from any source including the Internet. Please make sure that you write your reference source. This is required academic practice The more effort that you put in to research and discussion the greater your critical knowledge will become. Many of these topics will be included in the final exam so it is worth participating in these daily discussions / exercises. Week Day Topic Comments 1 - 23/11/14 Tuesday “Why Is HR Management Important to All Managers?” Wednesday “How important is an HR strategic plan, why do You will need to research what an HR strategic plan is. organizations need a plan?” How important is planning for an organization? How can HRM help planning and managing change in an organization? “What exactly is the war for talent? Why is it important You will need to understand what The War for Talent for all organizations is, and what it means for organisations. How important is this in China? “What is the best method for recruitment and selection to You would have received an introduction to a range of make sure an organization gets the best employees?” recruitment and selection methods including for example- psychometric testing in your lecture; now consider the merits and disadvantages of these methods for attracting and appointing the best candidate. Thursday Friday You will need to research what is HR managementThink about trends in HRM and its importance to all managers. Is this understood in Chinese organizations? 2 30/11/14 Monday “Is it best to train people on the job or off the job?” You will need to consider all the elements that are required to train workers on the job and the merits and Tuesday “There is little need for performance reviews when staff are content or have little control over their work .” Wednesday “Why should an organization be concerned about retention and turnover? Thursday “All employee pay increases and work related benefits should be left to judgment by the immediate manger and him or her alone!” Friday disadvantages of taking them off the job. Which in your view is preferable in Chinese organisations? You will need to research performance reviews and what contentment at work might mean in different contexts in order to critically answer this question. What might performance mean in a Chinese SAO if employees have little control over their work role? You will need to research what is involved in managing labour turnover and aspects of retention what data is gathered. Do Chinese organizations need to be concerned about labour turnover and retention? You will need to understand how and when organizations give pay increases and the nature of work related benefits Should pay be individual or team based /collective? “How can specific HR practices establish ethical behaviour in You will need to understand the nature of work place an organisation?” ethics and how companies engage in fair employment practices How do you think ethical practice is appropriate in Chinese organizations? Is organizational ethical practice only appropriate in Western organizations? Appendix 2(a) Group Assignment Topics Topic 1. Explaining SHRM 2. HRM and performance 3. Job Analysis 4. Improving Job Interviews Comments What is strategic human resource management? Why is it important for organizational success? Explain the trends shaping SHRM and how HRM strategies might best connect with the changing business environment. Give examples from Chinese organizations? What competencies /skills are necessary for HR managers to succeed in today's business environment? Present you findings as a team. Explain how human resources management practices such as HPWS can be instrumental in helping a company create a competitive advantage. Research as a team to find out Q. What is a high-performance work system? Provide several specific examples of the typical components in a high-performance work system. Give examples how these might improve the performance in a Chinese organizations. Present your findings as a team. Your team is asked to make a presentation to the CEO of a small company to explain how he/she can improve the performance of the employees by conducting a proper job analysis? Discuss and present the best methods for collecting job analysis data— questionnaires, the position analysis questionnaire, and so on. Compare and contrast these methods, explaining what each is useful for and listing the pros and cons of each. Present your finding as a team using examples that are appropriate to a SME operating in China. The CEO in charge of 3 different Chinese company’s one large one medium sized and one small has asked your team to advise the company on how to improve their interview procedures. Currently they are using unstructured interviewing in all companies. You team needs to explain the fact that structured interviews, regardless of content, are more valid than unstructured interviews for predicting job performance but you must give examples. You must also discuss and give examples of at least five common interviewing mistakes. What recommendations would you give for avoiding these interviewing mistakes? Consider How might this differ from company to company ? Which is best and why? Present your findings as a team. 5. Performance Appraisal 6.HRM and SMEs 7. Employee Engagement A medium sized Chinese manufacturing company has decided to introduce Performance Appraisals for all its senior managers They have asked your team to present to them the Benefits and problems associated with appraising performance. Your presentation should start by explaining the purpose of a performance appraisal Then by describing the process of performance appraisal and the pros and cons of Different appraisal methods. Highlight this in the context of At least four performance appraisal tools. Explain the Problems to be avoided in appraising performance. Compare and contrast performance management and Performance appraisal. Present you findings as a team. How does HR management differ in small and large firms? How do HR systems differ in small and large firms? Consider for your team research - What types of HR-related risks are faced by most small businesses? What risks are faced by small business owners regarding laws, litigation, and safety? Are there government tools are available to assist small businesses with these risks? What is the situation in China? What are the personal strengths of most successful entrepreneurs? What are the strengths of small businesses? How can small businesses use these strengths to improve their HRM practices? Present as a team using example where possible from SMEs in China A group of managers have asked your group to help them implement an Employee Engagement Programme. You must start your presentation by explaining why employee engagement is important, but the main part of the presentation must be how to foster such engagement. What exactly should a supervisor do to 8. Fairness at Work increase an employee’s engagement? Research in particular the importance of coaching and mentoring and present your findings as a team using example of good practice from USA and Chinese companies. Present you findings as a team. You group should research for evidence of the nature of company discipline and how it is administered in terms of the fairness of punishment for breaking company rules .You should explore how an organization should ensure fairness in disciplining, discussing particularly the prerequisites to disciplining, disciplining guidelines, and the possibility of discipline without punishment approach. You group should consider what techniques they would recommend as alternatives to traditional discipline? How might such alternatives connect with “organizational justice”? Why do you think alternatives like these are important, given industry’s need today for highly committed employees? Would these approaches be suitable inside Chinese organizations? Present you findings as a team. 9. Health and Safety A medium sized construction based organization has asked your group for help by advising how they might reduce the occurrence of unsafe acts on the part of their employees. You should also consider the supervisor's role in health and safety management and as well as explaining what causes unsafe acts and highlight at least five techniques for reducing accidents You try to give answers to questions such as - If an employee is injured what is the procedure should the organization follow to manage the situation? What are the obligations of the employer? How does Chinese law manage health and safety incidents? How are incidents managed in Westernised organisations? Which would you recommend? Present your findings as a team. 10. Change management. What is meant by the idea of organizational change? Explore the theory behind Kurt Lewin's model of change explaining the process that should be followed to implement organizational change? How might organizational development facilitate the success of such organizational change? What priority would you recommend organizations might give to collaboration and communication? What could you do to ensure sustainable change once you implemented the system? How would you measure the success of the change project implementation? Present your findings as a team. 11. Management Development 12.Going International Group Assignment – 40% Evaluation Area 1. Knowledge of topic Your team is asked to design a management development programme for trainee mangers from induction to the point where the new employee is trained and competent in fulfilling the role of a manger. Present your teams finding on the best way of delivering such a development programme. Highlight the pros and cons of at least five management development methods. Give an example of a Chinese company who has a management develop programme that would be suitable for the members of your group once you graduate. Present you findings as a team. The president of a small Chinese business has asked your team to explore some of the ways that might help the current company managers deal with the new strategy of “going internationally”? The HR manager of the company has decided to send its first employees overseas to staff a new subsidiary. The president is concerned and asks your team to help explain why such assignments fail, and what plan the company might follow to avoid such failures. You decide to research the special training that candidates working overseas might need. You could considerIn what ways such training might be similar to and different from traditional diversity training? You might examine how intercountry differences affect culture understandings and give several examples of how each may specifically affect management e.g. USA UK EU . Present your findings as a team. Points of evaluation (each area is worth 4 marks each) Supported by research. Demonstrate confident understanding of topic. 2. Demonstrates logical reasoning 3. Presentation 4. Group work Total /40 Presents a clearly thought out argument, discussion, or points for consideration. Clear. Concise. Visual. Creative. Worked collaboratively as a group to present. Organised. Shared responsibility in delivery. Appendix 2(b) Group Assignment Team List Topic 1. Explaining SHRM 2. HRM and performance 3. Job Analysis 4. Improving Job Interviews 5. Performance Appraisal 6. HRM and SMEs 7. Employee Engagement Group 1 Group 2 Group 3 8. Fairness at Work 9. Health and Safety 10. Change management. 11. Management Development. 12. Going International Appendix 2(c) Group Assignment Master Sheet To be created once groups are formed. Appendix 3(a) Group 360 feedback marking criteria Competency 1. Participation and contribution 2. Managing self 3. Relating to others 4. Motivated 5. Thinking Definition Actively involved, has the capacity to contribute appropriately as a team member, and creates opportunities for other group members. Organised, timely and willing. Interacted effectively with all members of the group in all contexts in relation to the group assignment. Respectful of group members; listened to group colleagues; recognized different points of view; could negotiate and share ideas. Motivated to ensure group achieved desired goals. Use of creative, critical and metacognitive processes to make sense of information, experiences and ideas. Rating 0 = No participation or contribution 1 = Participated and contributed 2 = Participated and contributed over and above 0 = Poor self management 1= Adequate self management 2= Managed above and beyond 0 = Poor ability to interact with group 1 = Effectively interacted with group 2 = Highly effective group member 0 = No motivation 1= Motivated 2 = Highly motivated group member 0 = No contribution in this area 1 = Good contribution to group final result 2 = High contribution to group final result Appendix 3(b) Group 360 feedback Name:________________________________________ Competency 1. Participation and contribution Total Group Score: /10 Definition Actively involved, has the capacity to contribute appropriately as a team member, and creates opportunities for other group members. Rating 0 = No participation or contribution 1 = Participated and contributed 2 = Participated and contributed over and above Group score = 2. Managing self Organised, timely and willing. 0 = Poor self management 1= Adequate self management 2= Managed above and beyond Group score = 3. Relating to others 4. Motivated Interacted effectively with all members of the group in all contexts in relation to the group assignment. Respectful of group members; listened to group colleagues; recognized different points of view; could negotiate and share ideas. 0 = Poor ability to interact with group 1 = Effectively interacted with group 2 = Highly effective group member Motivated to ensure group achieved desired goals. 0 = No motivation 1= Motivated 2 = Highly motivated group member Group score = Group score = 5. Thinking Use of creative, critical and metacognitive processes to make sense of information, experiences and ideas. 0 = No contribution in this area 1 = Good contribution to group final result 2 = High contribution to group final result Group score =