Communication

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Who do you have the hardest time getting along with? Why do you think you have such a hard time getting along with that person?

What do you think you could do to improve communication with the person you struggle to get along with?

CHILD- Easiest & Most natural to use- very immature and the least effective. Ex) “I want, You’re so dumb, etc”

› Whining, Yelling, Not Listening, Ordering

PARENT-This style has NOTHING to do with age or being a father/mother. Directs behaviors- gets someone to comply and gets the point across. Ex)

Giving instructions, demanding, punishing, “Lend me a dollar. Mom, get me a cookie!”

ADULT-Highest level and most desirable/effective.

Open, two-way communication, trusting others, respecting opinions, controlling emotions. Ex) Think of one you have had 

Definition: Those used to communicate with oneself

Examples: self-control, self-discipline, accepting responsibilities, self-talk

INTERPERSONAL

SKILLS:

OTHERS

Definition: Those used to communicate with others

Examples: listening, talking, problemsolving, understanding

They help us to understand our own behavior

They help us to cope with circumstances of life

They help us to control situations we find ourselves in

Write a comic (next to the one from yesterday) using the same characters.

This set must also show at least 3 scenes and needs to be about one of the 3 communication styles (child, parent, adult)

Passive:

Characteristics: Blushes when someone looks his/her way. Agrees with EVERYONE.

“Yes, you’re right” “I agree.”

Buys from every door-to-door salesman

Uses phrases like “They say”

Takes blame

Makes others feel guilty by letting others walk all over them

Often apologizes in a conversation

Tells others what he/she wants and then talks them into it

Gets angry when someone disagrees

Rams opinions down people’s throats

Demands for explanations

Very critical

Must be in charge

Gets even with sarcasm

Listens by interrupting

Buys only what they need

States opinion matter of factly

Negotiates and compromises

Smiles frequently

Takes credit when it’s due

Can admit he/she is wrong

Cooperates well with others

Listens when others speak

Of the three types, which is the most successful?

What type of person would you want to communicate with?

What kind of communicator are you?

Communication

Techniques

Constructive

Destructive

Non-verbal

This contributes to a meaningful exchange of ideas and/or leads to understanding.

-Giving positive or encouraging messages

-Asking questions

-Sending clear, concise messages

-Being honest and open

-Keeping the confidences of other people

-Speaking with respect

-Using tact- (communicating something sensitive without hurting or offending)

-Being a good listener

This is talk that “hurts.”

Some messages discourage rather than encourage helpful or constructive communication.

Insults, harassing, teasing

-Gossip, lies, blaming and accusing

-“You” messages

-Sexual Harassment

-Threatening

-Sarcasm- (when a person says one message, but send another message)

-Interrupting or dominating the conversation

-Swearing

Nonverbal communication is the way a person expresses him/herself through movement, posture, and facial expression. It is possible to send one type of verbal message and at the same time, a different type with body language. Nonverbal communication is

VERY powerful and can often be misinterpreted.

What are some examples of nonverbal communication?

Use “I” messages!

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I feel ~ makes you responsible for the statement

When ~ Describes the situation

Because ~ tells why you feel the way you do

(This really works!! You should try it!)

Be clear

Ask questions

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If you are not clear on what someone is saying….ASK QUESTIONS!!

Restate what someone has said to make sure that you really did understand what they said.

“S0 you are feeling sad because…”

Be a good listener

- Studies indicate that 60 percent of the time that you communicate is spent listening! If you are a poor listener you are a poor communicator.

How can you let people know you are listening?

Are you listening?

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