Things to know :
Chapter 1
 Maslow hierarchy of needs
 I-it, I-You, and I-thou communication
 Models of Interpersonal Communication (Linear, interactive, transactional)
 Principles of Interpersonal communication
 Guidelines for interpersonal communication competence
Chapter 2
 Self-fulfilling prophecy, identity scripts, attachment styles
 How do social perspectives help define ourselves? Significant others, generalized
other
 Guidelines for improving self-concept
Chapter 3 - Perception
 Process of perception
 Prototypes, personal constructs, stereotypes, scripts
 Attributions, attributional errors.
 Guidelines for improving perception
Chapter 4 - Language
 Whorf-Sapir view of language
 punctuation shapes meaning
 guidelines for improving verbal language
Chapter 5 - Nonverbal Communication
 similarities/differences between verbal and nonverbal
 types of nonverbal communication: kinesics, haptics, proxemics, paralanguage
 guidelines for improving NVC
Chapter 6 – Listening
 physically receiving messages
 being mindful
 obstacles to effective listening: external/internal
 Listening for pleasure,listening for information
 Paraphrasing
Chapter 7 – Emotions
 Emotional Intelligence
 Reasons we may not express emotions
 Ineffective expression of emotion
 Guidelines for communicating emotions effectively
Chapter 8 – Communication Climate
 Elements of satisfying personal relationships: Investment, commitment, trust
 Comfort with relationship dialectics
 Confirming / disconfirming climates
 Guidelines for healthy climates
Chapter 9 – Managing Conflict
 Principles of Conflict
 Passive aggressive
 Responses to conflict
 Unproductive conflict management
 Guidelines for effective conflict management
Chapter 10 – Friendships
 Emotional closeness, acceptance, trust
 Developmental course of friendship
 Pressures of friendship ( internal / external pressures)
 Communicating honestly
Chapter 11 – Committed Romantic relationships
 Cultural shaping of relationships
 Dimensions of Romantic Relationships
 Styles of Loving
 Nonmarital commitments and marriage
Gottman’s Why Marriages Succeed or Fail
 Marriage styles – volatile, validating, avoidant
 What do marriages need to have real staying power
 What id the magic ratio of positive feeling interaction to negative feeling
interaction?
 What are the destructive negativity?
Harville Hendrix “ Getting the Love You Want”
 Biological theory, social exchange theory, persona theory
 What is the difference between the old brain and the new brain?
 What is the difference between an isolater and a fuser?
 What is “imago”?
 What is the difference between the lost self, false self, disowned self