ADMINISTRATIVE FACULTY JOB DESCRIPTION APPROVED POSITION INFORMATION (to be completed by HR) Effective: September 1, 2015 Title Manager, Business Processes and Analytics Essential Function: Sedentary Work Range JCC 3 67718 Description: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently to lift, carry, push, pull, or otherwise move objects, including the human body. Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time. 1. Summary Statement: State the major function(s) of the position, the role in the university, and the supervisor’s title.* (This section is used for advertisement of the position.) The Manager, Business Processes and Analytics works with information systems and business processes in support of the Planning and Construction effort. Centralized functions such as project initiation, contracting, document control, and project close out are managed by the position. The position is responsible for developing and implementing streamlined processes utilizing technology and the central project management software system. The position is responsible for recommending and administering process improvements requiring technology, training of department staff, preparing reports and presentations, and managing change management associated with system development. The position collaborates with Project Management, Accounting Services and Strategic Planning staff in the accomplishment of unit goals, and supervises assigned staff. 2. List the major responsibilities, including percentage of time devoted to each. Provide enough detail to enable a person outside the department to understand the job (percentage first with heading and then bulleted information). If line of progression, define for each range as above. 35% - Business Process Analysis and Design Assess existing business processes and recommends redesigns, or develop new business processes for compatibility with project management systems; emphasize automation and reduction of duplication Facilitate integration of construction management and accounting requirements and workflow processes Research, evaluate, develop and propose new and revised best practice business processes Research data patterns, anomalies, trends and/or customer requests related to project management processes; develop and implement methods for improvement Research and make recommendations to enhance the implementation of technology process improvements Continuously audit and analyze the business processes for efficiency and accuracy; work closely with Project Management and Accounting personnel; communicate recommended improvements to functional managers 1 Manager, Business Processes and Analytics Maintain the project management software system as an “administrator,” responsible for ongoing updates and centrally controlled inputs Develop applicable policies and standard operating procedures 35% - Project Administration & Compliance Oversee project administration support to project coordinators and managers; develop tools to assist through all phases of a project Document system and process design, workflows and procedures Create and document system and business processes Ensure compliance with federal and state regulations, accounting technical reporting standards, and Board of Regents policies and procedures Maintain database of current contracts and proposal documents; oversee the informal bid process Initiate the system side of projects – numbering, funding source(s) and accounts Audit projects prior to close out and final invoicing; obtain and tracks warranty information Manage electronic document control and project file archiving Implement and provide training to end-users on project management system to ensure accuracy of data and efficient flow of information Interface directly with Accounting Services staff to achieve unit goals Supervise project administration personnel 30% - Data Extraction/Assessment/Reporting Develop queries to be used by campus end users; assess user needs and create ad hoc queries and reports Assist and support the Facilities Services Department by providing data from which to make decisions about improvement of functional processes Develop and oversee external data transmission to third parties Write and run quality control reports aimed at error detection and resolution; recommend corrections needed to users and/or Directors Upload information from project management systems into other systems; research interfaces between systems to automate data transfer Oversee the FSD Website, ensuring regular updates to the projects administration section Maintain project backgrounders for use by the Media Relations and Development 3. Describe the types of decisions the position(s) makes independently as part of the core responsibilities. Provide examples. If a line of progression, describe the decisions made at the highest level. The Manager, Business Process and Analytics uses his/her judgment in making decisions while conducting needs assessment, developing process improvements, implementing new workflow practices, overseeing change management, reviewing data for errors and resolving problems. Incumbent must interact and collaborate with staff within the Planning and Construction unit and with other campus departments to encourage change and censuses among different groups For example: 1. Freedom to explore best practices, introduce options, and implement solutions 2. Develop standard operating procedures 3. Audit projects; report discrepancies; work to resolve issues 2 Manager, Business Processes and Analytics 4. Describe the types of problems, issues, action, communications this position typically takes to the supervisor for resolution and/or consultation. Provide examples. If a line of progression, describe the supervisory consultation at the highest level. Goals for the position, and department as a whole are determined by the director. Significant budget impacts, breaches in policy or items having an impact outside of the unit are brought to the attention of the director. 5. Select the applicable competencies required to successfully perform the job. The selected competencies will be evaluated within the Administrative Faculty evaluation as Competencies for Success. Competency Required Adaptability ☒ Analytical Thinking ☒ Communication ☒ Diversity and Inclusion ☒ Financial Responsibilities ☒ Human Resource Responsibilities ☒ Leadership ☒ Program/Project/Functional Knowledge ☒ Resource Responsibilities ☐ Serving Constituents ☒ Teamwork ☒ Other (specify) ☐ 3 Manager, Business Processes and Analytics 6. Minimum requirements of the position. Minimum requirements should be consistent with the Job Evaluation Model. If Line of Progression, minimum requirements must be defined for each range. Education Experience Bachelor’s Degree Four years of related work experience Master’s Degree Two years of related work experience Relevant Experience: Business analysis and improvement (preferably in accounting and/or human resources), policy and procedure development, and complex computer implementations. Certification and Licensure: Nevada Class “C” or higher Operators license within 30 days of appointment. Schedule or Travel Requirements: Variable work schedule may be required Occasional travel may be required. 4 Manager, Business Processes and Analytics Optional Addendum: Describe the knowledge, skills, and abilities required to successful performance of this job (in bullet format). Knowledge of: Generally accepted accounting principles Business office processes and procedures Business process analysis and design Business intelligence and data analysis Complex administrative information systems Financial reporting requirements Internal control design and structures Business office data requirements Supervisor principles, practices and methods Skills: Documentation of administrative/business office processes, data sources and procedures Advanced proficiency in use of a personal computer and current software applications including but not limited to Microsoft Office Suite (Word, Access, Excel, PowerPoint, Visio and email) Strong leadership, supervisory and interpersonal skills with the ability to work independently and as part of a team Ability to: Troubleshoot functional user problems in administrative systems Design and train users in effective data entry and maintenance Communicate effectively to a variety of audiences with differing degrees of computer skills Define problems, collect and analyze data, establish facts, draw valid conclusions and make recommendations based on the data that will improve business processes Effectively manage short and long-term projects Manage, prioritize and complete multiple projects/tasks in an efficient and timely manner while maintaining focus on organizational goals Work cooperatively and collaboratively with faculty, staff and students relating to inquiries from administrative systems Overcome objections and work positively to achieve unit goals Work well and interact with people in a supervisory capacity 5