Manager, Business Processes and Analytics

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ADMINISTRATIVE FACULTY JOB DESCRIPTION
APPROVED POSITION INFORMATION
(to be completed by HR)
Effective: September 1, 2015
Title
Manager, Business Processes and Analytics
Essential Function: Sedentary Work
Range
JCC
3
67718
Description: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force
frequently to lift, carry, push, pull, or otherwise move objects, including the human body. Sedentary
work involves sitting most of the time, but may involve walking or standing for brief periods of time.
1. Summary Statement: State the major function(s) of the position, the role in the
university, and the supervisor’s title.* (This section is used for advertisement of the
position.)
The Manager, Business Processes and Analytics works with information systems and business
processes in support of the Planning and Construction effort. Centralized functions such as
project initiation, contracting, document control, and project close out are managed by the
position. The position is responsible for developing and implementing streamlined processes
utilizing technology and the central project management software system. The position is
responsible for recommending and administering process improvements requiring technology,
training of department staff, preparing reports and presentations, and managing change
management associated with system development. The position collaborates with Project
Management, Accounting Services and Strategic Planning staff in the accomplishment of unit
goals, and supervises assigned staff.
2. List the major responsibilities, including percentage of time devoted to each. Provide
enough detail to enable a person outside the department to understand the job
(percentage first with heading and then bulleted information). If line of progression,
define for each range as above.
35% - Business Process Analysis and Design
 Assess existing business processes and recommends redesigns, or develop new
business processes for compatibility with project management systems; emphasize
automation and reduction of duplication
 Facilitate integration of construction management and accounting requirements and
workflow processes
 Research, evaluate, develop and propose new and revised best practice business
processes
 Research data patterns, anomalies, trends and/or customer requests related to project
management processes; develop and implement methods for improvement
 Research and make recommendations to enhance the implementation of technology
process improvements
 Continuously audit and analyze the business processes for efficiency and accuracy;
work closely with Project Management and Accounting personnel; communicate
recommended improvements to functional managers
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Manager, Business Processes and Analytics


Maintain the project management software system as an “administrator,” responsible for
ongoing updates and centrally controlled inputs
Develop applicable policies and standard operating procedures
35% - Project Administration & Compliance
 Oversee project administration support to project coordinators and managers; develop
tools to assist through all phases of a project
 Document system and process design, workflows and procedures
 Create and document system and business processes
 Ensure compliance with federal and state regulations, accounting technical reporting
standards, and Board of Regents policies and procedures
 Maintain database of current contracts and proposal documents; oversee the informal
bid process
 Initiate the system side of projects – numbering, funding source(s) and accounts
 Audit projects prior to close out and final invoicing; obtain and tracks warranty
information
 Manage electronic document control and project file archiving
 Implement and provide training to end-users on project management system to ensure
accuracy of data and efficient flow of information
 Interface directly with Accounting Services staff to achieve unit goals
 Supervise project administration personnel
30% - Data Extraction/Assessment/Reporting
 Develop queries to be used by campus end users; assess user needs and create ad hoc
queries and reports
 Assist and support the Facilities Services Department by providing data from which to
make decisions about improvement of functional processes
 Develop and oversee external data transmission to third parties
 Write and run quality control reports aimed at error detection and resolution; recommend
corrections needed to users and/or Directors
 Upload information from project management systems into other systems; research
interfaces between systems to automate data transfer
 Oversee the FSD Website, ensuring regular updates to the projects administration
section
 Maintain project backgrounders for use by the Media Relations and Development
3. Describe the types of decisions the position(s) makes independently as part of the core
responsibilities. Provide examples. If a line of progression, describe the decisions made
at the highest level.
The Manager, Business Process and Analytics uses his/her judgment in making decisions while
conducting needs assessment, developing process improvements, implementing new workflow
practices, overseeing change management, reviewing data for errors and resolving problems.
Incumbent must interact and collaborate with staff within the Planning and Construction unit and
with other campus departments to encourage change and censuses among different groups
For example:
1. Freedom to explore best practices, introduce options, and implement solutions
2. Develop standard operating procedures
3. Audit projects; report discrepancies; work to resolve issues
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Manager, Business Processes and Analytics
4. Describe the types of problems, issues, action, communications this position typically
takes to the supervisor for resolution and/or consultation. Provide examples. If a line of
progression, describe the supervisory consultation at the highest level.
Goals for the position, and department as a whole are determined by the director. Significant
budget impacts, breaches in policy or items having an impact outside of the unit are brought to
the attention of the director.
5. Select the applicable competencies required to successfully perform the job. The
selected competencies will be evaluated within the Administrative Faculty evaluation as
Competencies for Success.
Competency
Required
Adaptability
☒
Analytical Thinking
☒
Communication
☒
Diversity and Inclusion
☒
Financial Responsibilities
☒
Human Resource Responsibilities
☒
Leadership
☒
Program/Project/Functional Knowledge
☒
Resource Responsibilities
☐
Serving Constituents
☒
Teamwork
☒
Other (specify)
☐
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Manager, Business Processes and Analytics
6. Minimum requirements of the position. Minimum requirements should be consistent
with the Job Evaluation Model. If Line of Progression, minimum requirements must be
defined for each range.
Education
Experience
Bachelor’s Degree
Four years of related work experience
Master’s Degree
Two years of related work experience
Relevant Experience: Business analysis and improvement (preferably in
accounting and/or human resources), policy and procedure development, and
complex computer implementations.
Certification and Licensure:
 Nevada Class “C” or higher Operators license within 30 days of appointment.
Schedule or Travel Requirements:
 Variable work schedule may be required
 Occasional travel may be required.
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Manager, Business Processes and Analytics
Optional Addendum: Describe the knowledge, skills, and abilities required to successful
performance of this job (in bullet format).
Knowledge of:
 Generally accepted accounting principles
 Business office processes and procedures
 Business process analysis and design
 Business intelligence and data analysis
 Complex administrative information systems
 Financial reporting requirements
 Internal control design and structures
 Business office data requirements
 Supervisor principles, practices and methods
Skills:
 Documentation of administrative/business office processes, data sources and
procedures
 Advanced proficiency in use of a personal computer and current software applications
including but not limited to Microsoft Office Suite (Word, Access, Excel, PowerPoint,
Visio and email)
 Strong leadership, supervisory and interpersonal skills with the ability to work
independently and as part of a team
Ability to:
 Troubleshoot functional user problems in administrative systems
 Design and train users in effective data entry and maintenance
 Communicate effectively to a variety of audiences with differing degrees of computer
skills
 Define problems, collect and analyze data, establish facts, draw valid conclusions and
make recommendations based on the data that will improve business processes
 Effectively manage short and long-term projects
 Manage, prioritize and complete multiple projects/tasks in an efficient and timely manner
while maintaining focus on organizational goals
 Work cooperatively and collaboratively with faculty, staff and students relating to
inquiries from administrative systems
 Overcome objections and work positively to achieve unit goals
 Work well and interact with people in a supervisory capacity
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