20111004-swcarter-NCEdCloud

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NC Education Cloud
Internet2 Member Meeting
October 4, 2011
1
Agenda
• Team Introduction
• History/Background about NC Education Cloud
• Cloud Projects Overview and Status Updates
• General Q&A
2
About the NC Education Cloud
The NC Education Cloud is a service delivery
platform for modern instructional and
administrative support systems.
It will:
•Establish PK-12 education technology cloud infrastructure
to provide cost-effective and robust networking
infrastructure for LEAs
•Provide digital tools and resources to support all RttT
initiatives
3
RttT Technology Snapshot
System Admin & Configuration
End Users (Students, Teachers, Staff, Parents)
NCVPS $6M
IIS $24M
PDS
User Devices $25.5M
LEA Network $48.5M
LMS/CMS $10.8M
Learning Objects Repository $1.7M
Collaborative Tools $4.4M
Identity Management $1.2M
Shared Infrastructure $11.2M
Hosting Provider Data Centers
Cloud Infrastructure
Cloud Platform
LEA Infrastructure
4
The RttT Technology Project Team
Cloud Team
The Friday Institute
DPI
Peter
Asmar
Adam
Levinson
Program Director
Phil Emer
Cloud Services
Ed Chase
Data Systems
Julien AlHour
Instructional Tech
Neill Kimrey
PM Office
Jerry Bunn
Sammie Carter, Systems Architect
James Robinson, Systems Architect
Larry Creglow, Project Facilitator
Lee Sartain, Policy Specialist
MCNC
Dave Furiness, Director CNE
Steve Thorpe, Systems Analyst
NCSU ITng Lab
NC ITS
Bob Giannuzzi, Project Management
NCVPS
Chanin Rivenbark, CTO
Nathan Thanos, LMS Admin
5
Organization & Collaboration
NC State Board of Education &
Governor’s Education Transformation
Commission
NCDPI RttT
Leadership Team
Program Director
Phil Emer
advises
Functional Leads
RttT Education Cloud Shared Services
Advisory Committee
LEA Working Groups
Identity and
Access Mgmt
Sammie Carter
Comms. &
Collaboration
Larry Creglow
Content
Management
James Robinson
Data Integration
& Analysis
Collaborative
Procurement
Ed Chase
Deployment &
Migration
Dave Furiness
Lee Sartain
Identity and Access
Management
Content Management
Collaborative Procurement
Data Collection & Analysis
6
Cloud Plan Development Process
Industry
Best
Practices
LEA
Webinars
LEA
Region
Meetings
LEA
Working
Groups
LEA Site
Interviews
Plan
Development
NC Education Cloud Proposed Plan
7
LEA IT Infrastructure Platforms
Learning'
Enterprise'
Business'Opera6ons'
8
NC Education Cloud Work Plan Strategies
1. Transition LEA infrastructure to a cloud-centric
IT Enterprise service model
2. Deploy an NC shared learning infrastructure
3. Modernize statewide business operations
systems
4. Form a dedicated NCEdCloud support
organization
5. Initiate a digital inclusion model
9
NCEdCloud IT Enterprise Strategy
Goal: Provide service-based alternatives to local
hosting & admin of server and network appliance
infrastructure.
Survey shows:
Email, VoIP, AS-400/iSeries, content filtering
Learning applications and content licensing
The work:
Data analysis-complete in October
K12 enterprise in the cloud blueprint-October
Consortium buying process-ongoing LEA WG
10
NCEdCloud Shared Learning Infrastructure
Strategy
Goal: provide content learning and identity
management platforms in support of planned
instructional and professional development systems
Survey shows:
Complementary data management platform
The work:
Assist IIS to a Plan and system requirements
Align with national SLI efforts of Gates &
Carnegie & CCSSO
IAM and LOR plan and service scope
Develop near and long term plan
11
NCEdCloud Business Operations Strategy
Goal: Align state and local financial and human
resource systems with instructional and analytics
backed systems.
Survey shows:
The work: Recommend modernization of business
operation process and systems; BAFO on i-Series
RFP; SOW; ODS tech specs
12
NCEdCloud Dedicated Support Organization
Strategy
Goal: Effectively manage collaborative
procurement, shared governance, cooperative
funding, service delivery
Survey shows: need an Education Service Agency to
serve as technology advisor and service provider
The work: determine how to meet FCC(USAC)
requirements; how to be accountable, inclusive,
transparent; operational by 6/30/2012
13
NCEdCloud Digital Inclusion Strategy
Goal: Stimulate debate to fund a study/plan, and
deploy a statewide digital inclusion model
Survey shows: “almost universally held expectation
that student and teacher access to an individual,
mobile and connected device is becoming
mandatory”
The work: provide the foundation (Cloud) on
which can set a sustainable, fully connected, mobile,
and always available digital enterprise
14
Projects to inform the Cloud Plan
Goals, Summary & Status
•
•
•
•
•
•
•
LEA & Charter site interviews
Data Collection & Analysis
Identity & Access Management
Instructional Content Services
Consortium Buying
iSeries RFP
Content Filtering and Firewall
15
LEA & Charter Site Interviews
• Thank you for your time and effort!!
• 113 LEA and 10 charter school site interviews completed (2 LEA site interviews
pending/rescheduled)
• Reviewing data – some LEA and charter school follow-up required to clarify
survey data or obtain missing data
• Site interviews/surveys informing the NC Education
Cloud Plan
• Section 1: General >>>>>>>> Service Considerations and Financial Modeling
• Comprehensive IAM, recognizing the high cost of change (funding, resources, PD),
consistency/stability/continuity of funding
• Section 2: Information Technology >>>>>>>> Enterprise Services Strategy
• Security services, hosted email integration, mobile device management,
practices/infrastructure to support personal devices, consortium buying
• Section 3: Instructional Software and Platforms >>>>>>>> Learning Platforms
and Services Strategy
• LMS/CMS/web hosting, instructional content, consortium buying, IIS alignment
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Data Collection & Analysis
•
Goals:
• To investigate and deploy contemporary analytics and business
intelligence tools
• Modify State TCO formulas to include cloud services
• Streamline and automate data flows between LEAs, DPI, and
technology systems
•
Key actions to date
•
•
•
•
•
Formed Working Group
Initial Investigation of Business Intelligence Offerings
Investigating technology solutions for DPI to LEA data return
Begin deep analysis of Site Interview & AMTR Data (Final Data
Captured September 1)
Key actions next
• Key Policy Revisions to Support Cloud Project Sustainability
• Begin work on Total Cost of Ownership Modeling
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Identity and Access Management – Big Picture
NC Education Cloud Big Picture
Vision: "Every student, teacher/staff
member, parent/guardian, and school
community member has a single
unique username/password to access
learning resources in North Carolina"
Challenges (Problem Statement):
NC Education Cloud Services
y
tor
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osi
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s
vic
Re
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r
a
re
c to
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wa
i re
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o ft
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n
nt
tio
Ce
era
Fed
NCWISE
Coordinator
1. Too many accounts for current
services
2. Cumbersome manual process of
updating account information from
NCWISE to disparate local systems
and services
3. Need solid foundation for K-12
cloud solutions growth
HRMS
Coordinator
Authoritative Data
Sources
IAM System
Local LEA
Directory Service
Local LEA
Directory Service
Local LEA
Directory Service
Local LEA
Directory Service
Local LEA
Directory Service
Local LEA
Directory Service
Local LEA
Directory Service
Local LEA
Directory Service
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User Experience
NC Education Cloud
User Experience
1 User logs into a cloud service once
2 Cloud service passes user request to
IAM for authentication
3 IAM passes user authorization information
back to cloud service
4 User granted access to all
relevant cloud services
Image Sources:
Google Apps: http://www.google.com/events/smallbus_apps/images/apps_ring.jpg
Microsoft Live@EDU: http://www.microsoft.com/liveatedu/App_Themes/Default/img/liveatedu-logo.png
NC Public Libraries: http://www.publiclibraries.com/plscom1.gif
Moodle: http://moodle.org/theme/image.php?theme=moodleofficial&image=moodle-logo&rev=248&component=theme
Blackboard: http://farm4.static.flickr.com/3110/2828216796_fd66a1c428.jpg
NC DPI: http://www.dpi.state.nc.us/images/pixel.gif
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Identity and Access Management
Current Accomplishments
•Continued Vendor and Stakeholder Meetings
The IAM team has continued having numerous meetings and discussions with
vendors and stakeholders to inform the IAM planning process. The team has also
established key relationships with other state entities/agencies that will be
collaborating with the IAM system.
•IAM Proof of Concept – Summer 2011
The IAM team met with vendors for multi-day proof of concept sessions to
demonstrate capabilities of products against the IAM requirements.
•IAM Planning / Architecture Document 2.0
Version 2.0 - Public draft whitepaper of IAM architecture model with
requirements and specifications defined.
•ITS IT Procurement RFP Process Training
IAM and other Cloud Team members attended an ITS IT Procurement RFP
Process Training Class to better understand RFP Process.
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Identity and Access Management
Next Steps
• IAM Planning/Architecture Document (Oct 1)
Version 3.0 - Public draft whitepaper of IAM architecture model with MORE
requirements and specifications defined. Also IAM SERVICE description.
• Final IAM Plan Reviews by Stakeholders IAM
Version 3.0 of IAM Plan will be presented for approval to IAM Stakeholders for
approval before moving on to RFPs.
• RFP(s) for IAM Platform Provider(s)
The IAM Team has gather enough requirements and specifications from the
vendor and stakeholder community to create a definitive solicitation proposal
for the IAM Platform. Once the IAM Plan has been vetted and approved by
the
stakeholders, we plan to start the RFP(s) process later this Fall.
21
Instructional Content Services
• Goals:
• Support anytime and anywhere learning opportunities
with a 24/7 service accessible from any device with a
web browser
• Provide educators and students with tools to create
content, private and public, and facilitate
conversations around the content
• Provide educators tools for curating existing web
content
22
Instructional Content Services
• Key actions to date
• Met with some vendors and some existing clients to
get some background information
• Working on Learning Object Repository (LOR) pilot
with NCLOR and DPI
• Meeting with Instructional Improvement System (IIS)
and Professional Development System (PDS) project
directors to create a content management/learning
management system plan
23
Instructional Content Systems
• Key actions next
• Continue LOR pilot
• Calling first Instructional Content Systems LEA working
group meeting
24
Instructional Content Services
NC Shared
Infrastructure
LEA Platforms
Vendor Platforms
Instructional
Improvement
System
ThinkGate
Bb
Learning
Management
Pearson
Haiku
Moodlerooms
Microsoft
SharePoint
Content
Management
Content Repository
NC FALCON
TOPS
LEA
Teachers
Instructional
Designers
NC LIVE
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Shared Learning Infrastructure Network
Data/Report templates
US-SLI
Common-core aligned content
LOR & collection
management
Data management tools
Content distribution node
Operational Data
Store
LEA-SLI
NC-SLI
Content cache
LEA1
LEAn
Teachers
Administrators
Students
Parents
26
Consortium Buying
• Goal:
• Revise NC education services and equipment
procurement
• Optimal purchasing model
•
•
•
•
Aggregate purchases
Efficient cycle
Optimal Use of E-rate when applicable
Benefit from economies of scale and effort
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Consortium Buying Working Group
• Presently working the working group to establish
business models on Consortium opportunities
that leverage E-rate in order to have guidance
before the upcoming E-rate filing season.
• Hosted VOIP
• Hosted Email
• Will next work with several groups to look at an
instructional content opportunity and how that
could be procured with greater scale.
28
iSeries RFP
• Goals:
• Migrate 20 LEAs from local infrastructure to cloud
hosted infrastructure in FY12
• Migrate all LEAs to cloud infrastructure in 3 years
• Currently reviewing vendor proposals-vendors
have DPI questions
• Next Key Actions:
• Negotiate & Award Contract
• Identify 20 pilot LEAs
• DPI & Pilot LEAs validate vendor migration, test, and
schedule plans
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Managed Firewall & Content Filtering Services
•
Service Summary
• E-Rate filed for bundled service offering (Internet access, firewall,
content filtering/malware protection) – security services optional
• Premise-based firewall solution
• Option 1 – Fully managed
• Option 2 - Unmanaged
• Multi-tenant cloud-based content filtering/malware protection
• Option 1 - Replacement of existing LEA/charter school solution
• Option 2 – Complimentary service, e.g. enhanced malware protection or
remote client filtering/malware protection
•
Active Pilots
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•
•
•
•
•
Mooresville Graded School District
Transylvania County Schools
Mount Airy County Schools
Cherokee County Schools
General Availability – October 1, 2011
Service Inquires – dfuriness@mcnc.org
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More Cloud Information
• Web site—place for FAQ, Guidelines,
Presentations, Organization, Team members,
news, links to NCDPI & others:
http://cloud.fi.ncsu.edu
• Questions/comments: cloudhelp@ncsu.edu
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