SANTHOSH CHINTHALAPUDI
PERSONAL DETAILS
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01/10/2016
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Australian
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London, WC2H 7AS
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http://uk.linkedin.com/in/santhoshchinthalapudi
chinths16@gmail.com
0751 806 2858
0207 766 5209
EDUCATION & QUALIFICATIONS
June 2008
June 2006
June 2004
Masters in Telecommunications
Masters in Electronics
Bachelors in Electrical and Electronics Engineering
La Trobe University, VIC, AUS
La Trobe University, VIC, AUS
S.C.S.V.M.V, T.M, India
PROFILE
A Lead Software Test Analyst with 10 years commercial experience with proven track record of
providing high quality tests services including test strategy and plan, writing and executing tests,
monitoring and managing testing, user acceptance testing, defect management and leading a team.
Extensive experience with Agile and Waterfall methodologies and many testing tools including HP
Quality Centre (ALM), Share Point and Confluence. Skills developed on many large integration and
development projects across multiple financial sectors, predominantly Insurance, Finance, Trading,
Superannuation, Pension and Retail banking ( Credit Cards, Savings Account, e-statements, Bpay, etc).
Broad range of technologies and application types for example, .Net, Pega (Java), Mainframes, desktop
and web applications.
A strong communicator with excellent team working skills which ensure effective team collaboration
and client liaison, providing a bridge between the developers, business analysts and the Product owners.
Able to understand new technologies and systems quickly to confidently apply analytical and problem
solving skills to testing tasks. Committed to ensure systems meet user’s needs and defect free product
is achieved from testing.
Seeks contract work being immediately available for both interviews and starts for most locations
within London and South East.
SKILL SUMMARY:
Testing Tools:
HP Quality Centre, JIRA, MS Test Manager.
Testing Experience:
Test Strategy, Test Planning, Test Management, Smoke Testing,
System Testing, System Integration Testing, End 2 End Testing,
Regression Testing, UAT, Non- Functional Testing, Sanity
Testing, Negative Testing, Cross Browser Testing, Device
testing, Test data preparation.
Processes & Methodologies:
Browsers:
Agile Software Development, Scrum, Waterfall, Use Cases, User
Stories
People Management, Coaching, Performance Management,
Resource recruiting and scheduling, Stakeholder Liaison.
Financial Services.
MS office, Ms Excel, MS Access, SalesForce, Sauce Lab.
Java, SQL, .Net Web Services, MS SQL Server, Mainframes,
Weblogic, Cloud Computing, Reporting Services.
Safari, Chrome, IE, Firefox.
Devices:
iPhone, iPad, Android Phones and Tablets.
Management:
Industry Experience:
Software/Desktop:
Languages & Technologies:
REFERENCES AVAILABLE ON REQUEST
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SANTHOSH CHINTHALAPUDI
EMPLOYMENT HISTORY
Jul 2014 – Feb 2015
Macquarie Bank, Australia / UK
Macquarie Group Limited is a global investment banking and diversified financial services group,
providing banking, financial advisory and investment and funds management services to institutional,
corporate and retail clients and counterparties around the world.
Test Analyst / Test Lead
Hired as a Senior Test Analyst and got promoted to a Test lead within 2 months of being with the bank.
A team of 8 Test Analysts for Pega Online applications project.
Responsibilities:
 Created daily test progress reports
 Reviewed business requirements and functional specification documents
 Designed and created test cases in QC and test data using MS SQL
 Test execution during system testing, system integration testing, end to end testing, Non –
Functional testing, Regression testing, Cross Browser testing and Device & Mobile testing.
 Raised defects and managed the defect resolution process in Jira
 Co-ordinated defect triage meetings and liaised with the development team to get the defects
resolved.
 Created test summary reports at the end of the test execution process
 Managed stakeholders expectations during the testing phase, and championing knowledge
transfer sessions with the business users
 Supported the business users during user acceptance testing and during the production
implementation phase
 Responsible for SIT Entry and Exit criteria for deliverables of each sprint.
1. Ebony / Originations (Agile)
The introduction of a white-labelled (Pega) Online Application Form designed to be re-useable for a
variety of retail banking products. Initially one programme of work, but this quickly expanded to the
test management of four simultaneous programmes of work by January 2015.
 Created Test Plans, Testing Road Map and also took part in Test case preparation and Test
execution.
 Developed the cross browser / device strategy to ensure the form was in a customer ready state
prior to UAT.
 Responsible for all estimation, resource planning, reporting, resource hiring and staff
development and Stakeholder Management.
 Assisted the programme manager in the performance of project management and solution
delivery activities during resource re-assignment.
 All System testing, System Integration testing and E2E was performed by my Pega Online team
allowing the successful transition into UAT test phases. Resources were based in Australia,
India and the UK.
 Testing was performed on the online form against multiple internal and external Integration
Points to ensure the Business Rules required had been delivered.
 All test related documents like Test plan, Test strategy, Test data, etc were maintained in
SharePoint and confluence in order to make sure rest of the teams can be able to access or review
the documents.
 Products worked on include: Credit Cards, Transactions and Savings Accounts, WRAP forms,
Pre-Paid Cards and Mortgages. The most recent delivery was with the Woolworths Group and
Macquarie Group
Achievements:
 Nominated for Best Contactor of the Year award
 Introduced rules and standards for the writing of test conditions, in order to make it easy for
the project team to understand what exactly the test case is about without looking into the test
steps.
Skill snapshot: MS SQL, Pega (Java), Jira, QC (ALM), Test Strategy, Test Planning, Test
Management, Smoke Testing, System Testing, System Integration Testing, End 2 End Testing,
Regression Testing, UAT, Non- Functional Testing, Sanity Testing, Negative Testing, Cross Browser
Testing, Device testing, Test data preparation.
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SANTHOSH CHINTHALAPUDI
Jun 2011 – Jun 2014
Common Wealth Bank, Australia
An Australian multinational bank with businesses across New Zealand, Fiji, Asia, USA and the United
Kingdom. Provide a variety of financial services including retail, business and institutional banking,
funds management, superannuation, insurance, investment and broking services.
Test Analyst / Test Lead
Employed as a Senior Testing Engineer, and focus on key projects and initiatives. Also employed to
lead the testing cycles for online applications, and engage in integration with other core systems for the
bank.
Responsibilities:
 Quality control and sign-off
 Ownership of defects, follow-up and resolution in Jira
 Lead stakeholder education and training sessions as well as mentored junior team members
 Managed testing across multiple active projects
 Involved in test prep and test execution in QC during system testing, system integration
testing, functional testing, non-functional testing, E2E testing, regression testing, cross
browser testing and Device & Mobile testing
 Tested across a multi-tier system, which included hardware endpoints
 Continuous monitoring of key testing metrics, including system performance and stability
1. Next Generation Consolidation Tool (NGC) (Agile)
NGC Project was intended to assist customers consolidate their superannuation into one account. The
updated tool would be extended to the CFS branded channel, FirstNet Investor (FNI). This application
helped customers to search for lost super and enable electronic rollovers.
 The ATO did not have any specific services that allowed financial institutions to search for
lost, active and inactive super on behalf of their customers. They offer web tools for
searching lost super (SuperSeeker) and active and inactive super (SuperMatch). So the Super
Sorter tool allowed customers to consolidate their superannuation more easily. This will
assist with the process of funding accounts which will drive FUM across the product range
and assist with fund retention for the existing customer base.
 Managed a team of 4 test analysts mainly focusing on manual testing tasks, system
integration testing, end2end testing on different browsers (safari, IE, firefox) and devices
(iPhone, iPad, Android, etc).
 Project was based on Agile methodology, actively involved in preparing daily update
meeting, scrum meetings.
2. Charles River V9 (Agile)
The purpose of the Charles River project is to upgrade the current version of Charles River Investment
Management System (CRIMS) to version 9, move to a Managed Service support model and improve
business processes. As part of improving business processes the project will migrate the Real Index
team’s portfolio modelling, rebalancing, order generation and exposure management to Charles River.
The need of implementing this project was for Equity Trading (Cash flow trading and Rebalancing
trading), Futures Trading, Dashboard and Reporting.
 Worked as sole Tester on this project and responsible for creation of new trades (in CR
version 9) using existing portfolios in Australian ETL database and push it to UK ETL
database (CR version 9 and version 8).
 After every overnight batch ran an SQL query was run to make sure all the data had been
updated in UK database. Part of this process was involved in daily meetings with the stake
holders in UK and Australia, sending daily status report, working closely with front office
support team for data verification and account creation
 All defects were raised and managed in Quality Centre
3. Investment Stabilisation (Agile)
Investment Stabilisation is underpinned with the technologies of Sybase (UNIX) and Informatica
(Wintel). The current versions of these software’s are unsupported by their respective vendors. They
were also deployed on physical servers that are at ‘end of life’. Stabilising the Investment Database
platform which implied a software and hardware refresh of the underlying technology stack.
 Aim of project was to upgrade all the investment applications like CRED, ARPA, investment
operations, etc to a new higher version server.
 Managed a team of 8 test analysts, involved in test planning, test resourcing, test road map,
client meetings, daily status reports, defect triaging, test summary report and UAT support.
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SANTHOSH CHINTHALAPUDI
4. SSRS (Substantial Shareholding Reporting System) (Agile)
Substantial Shareholding Reporting project was about managing regulatory risk by having a robust
process to ensure all reporting on substantial shareholdings meets requirements across all jurisdictions
where the CBA group has a relevant interest.
 The Substantial Shareholding Reporting System (SSRS) will provide the Bank with the
capability to monitor thresholds across all jurisdictions and report on its substantial
shareholdings across the entire CBA Group, in an efficient and timely manner.
 Involved mainly in end2end testing to make sure reporting and shareholding data is getting
updated in right format. This involves constant meetings with Pega frontend team and
Bloomberg (Data provider) teams, test case preparation and execution for end2end scenarios,
defect triage on date issues and UAT support.
Achievements:
 Maintained strong working relationships with offshore employees, and used these
relationships to determine best-fit methodologies for key projects.
 Introduced rules and standards for the writing of test conditions, in order to make it easy for
the project team to understand what exactly the test case is about without looking into the test
steps.
 Nominated for CEO Awards in 2013.
Skill snapshot: .NET, Mainframes, MS SQL, Pega (Java), Jira, QC (ALM), Sauce Labs, One Note,
Business Requirement analysis, Share Point, Confluence, MS SQL, Pega (Java), Jira, QC (ALM), Test
Strategy, Test Planning, Test Management, Smoke Testing, System Testing, System Integration
Testing, End 2 End Testing, Regression Testing, UAT, Non- Functional Testing, Sanity Testing,
Negative Testing, Cross Browser Testing, Device testing, Test data preparation.
Aug 2010 – Jun 2011
St.George Bank (Westpac), Australia
St.George Bank is one of Australia's leading Retail and Business banking brands, serving over 2.6
million consumer, business and corporate customers in Australia. In 2008, St.George and its South
Australian brand, BankSA, became part of the Westpac Group.
Test Lead
Hired as a senior test engineer to focus on providing manual test coverage for key projects based on
Credit Cards, Savings account, e-statements, B pay, SMS and MMS alerts.
Responsibilities:
 Prepared Test Plan for the special project part.
 Involved in test prep and test execution in QC during system testing, system integration
testing, functional testing, non-functional testing, E2E testing, regression testing, cross
browser testing and Device & Mobile testing.
 Checked the performance for the SMS and MMS alerts for the customer based applications.
 Tested the “e-statements” application on the accounts by suppressing the paper statement
option.
 Defect tracking using Mercury Quality Centre.
 Tested on different browsers and devices using Sauce labs and actual devices.
1. Compass (Special Project) (Agile and Waterfall)
Compass is a vital project going on in St George bank with different environments setup and the
different applications like the Mobile Banking, Card Activation, IVR, Mobile Banking, E-statements,
SMS and MMS alerts, Host Access for the End-To-End systems. Compass was also a customer facing
application it is important that each and every scenario has to be given high priority. For card
activation Host access needed to be used in order to check at the back end whether the activation wa
done for the correct card or not and whether the system the right details of the customer at the front
end. For this Project the high priority has been given to the E-statements along with the Card
activation.
 Involved in all the manual testing activities from test strategy planning to deployment of
regression.
 Responsible for resource planning, estimations and recruited team members. Managed a team
of 10 members spread across various location. Created and managed tasks in Quality centre
 Responsible for test planning, test strategy, test case preparation and execution, daily updates,
assigning tasks to the team, scrum meetings, defect triage, defect review meetings, client
meetings. Coordinating with different teams. Tracked the progress of tasks, burn down chart
and team velocity.
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SANTHOSH CHINTHALAPUDI
Involved in assigning tasks, reviewing the test scripts created by team members.
Lead a team of 4 testers on the Bank of Melbourne Online Banking system, which was a new
bank for Westpac
Achievements:
 Took initiative to create diagrams of integration between systems with a business high-level
function focus. These helped the business and project team understand the solution scope. The
diagrams continued to be modified and used as a key project artefact for subsequent projects.
Skill snapshot: .NET, Mainframes, MS SQL, QC (ALM), Host systems, Sauce Labs, Business
Requirement, Analysis, Share Point, Confluence, Windows, Safari, MS Access, MS SQL, Pega (Java),
QC (ALM), Test Strategy, Test Planning, Test Management, Smoke Testing, System Testing, System
Integration Testing, End 2 End Testing, Regression Testing, Non- Functional Testing, Sanity Testing,
Negative Testing, Cross Browser Testing, Device testing, Test data preparation.
EARLY CAREER HISTORY
Jan 2010 – Aug 2010
Dec 2008 – Jan 2010
Jul 2004 – Jul 2005
ING Bank, Australia
KonsultEQ Pty Ltd, Australia
IGate Technologies, India
Test Analyst / Test Lead
Test Analyst
Junior Test Analyst
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