Role Descriptor Role Title: Graphic Designer Classification: ASO-4 Position Number(s): BDR0061 FTE 1.0 Reports To: Business Unit: Business Development and Regions Division: Marketing Position ID BDR0023 Role Title: Team Leader About the Role The Graphic Designer has responsibility for a range of functions, under limited direction, and exercises initiative, judgement and sound knowledge gained through experience, training or education. The graphic designer will be responsible for the production of marketing materials to brief and in line with branding protocols including course flyers, event collateral, brochures and bespoke collateral. They will also support the development of design concepts and solutions for program specific promotion across various mediums (print, digital, website etc) and contribute technical advice and support to members in the marketing team and internal clients. Key Role Outcomes The Graphic Designer will work toward established priorities, using established work practices to achieve results in line with the goals of the workgroup. The critical key role outcomes that need to be achieved are: 1. Producing and distributing marketing materials to brief and in line with branding protocols including course flyers, event collateral, brochures, publications and bespoke collateral 2. Providing quality control over marketing materials with regard to production standards, branding and compliance with the brief 3. Supplying clients with templates, written and verbal technical advise to ensure TAFE SA presents a consistent and compliant suite of visual communication material 4. Ensuring that briefing processes are communicated and complied with in the production of all marketing materials to ensure that customer expectations are understood, managed and met 5. Design, deliver and support the production of high quality multi-media and marketing tools to be used by the team and other directorates, as well as other agencies and stakeholders 6. Liasing and accessing information/advice from a range of sources (internal and external) to support client consultation needs 1 ASO-4- Non-Supervisory 7. Apply knowledge of design principles and desktop publishing for the design and layout of presentation and publications for electronic media and/or hardcopy 8. Providing high level technical and creative input to the development of marketing materials Experience: Relevant experience comparable to the classification level including: Experience in providing effective customer service based on the development of clear briefs and guidelines to ensure a shared understanding of the promotional material to be delivered Industry experience in a graphic or visual design capacity, and/or experience in Industry Standard software applications Ability to communicate and respond effectively to the requirements of a diverse group of customers both verbally and in writing with demonstrated interpersonal skills that facilitate the interaction and co-operation including negotiation and conflict resolution. Ability to work with minimal supervision, be self-motivated and flexible in responding to changing work priorities. Proven ability to work independently and as a team player. Ability to produce work of a high standard within tight deadlines. Knowledge: Demonstrated knowledge of design principles, photography, print production, desktop and electronic publishing. An understanding of marketing and promotional principles and their implementation in the development of promotional materials. Key Relationships/Interactions The Graphic Designer is responsible to a line manager and interacts with other team members, Educational staff, students, Industry representatives, other Agencies and members of the general public. 2 ASO-4- Non-Supervisory Competencies COMPETENCY 1: (Operational) Deliver and monitor service to clients COMPETENCY 2: (Operational) Use public sector financial policies and processes COMPETENCY 3: (Operational) Contribute to workplace activities COMPETENCY 4: (Operational) Contribute to workplace safety COMPETENCY 5: (Operational) Capabilities ☒ Identify, define and analyse client needs ☐ Deliver, monitor, improve and review client service and delivery ☒ Resolve conflict and client service issues ☐ Promote client service ☐ Access and use resources and financial systems ☐ Identify public sector financial requirements ☐ Implement public sector financial requirements ☒ Set and meet own work priorities ☐ Evaluate and develop own expertise ☒ Participate in and assist the work team ☐ Participate in team planning ☐ Contribute to planning activities ☒ Apply workplace standards, policies and procedures ☐ Give and receive feedback on performance ☐ Implement change ☒ Work effectively with diversity ☒ Work effectively in the organisation ☐ Analyse commercial risk ☒ Provide project management service ☒ Build and maintain internal networks ☒ Participate in workplace safety arrangements ☐ Identify hazards and control risks ☒ ☐ ☐ ☐ Undertake research, analysis and produce documents ☒ ☐ ☐ ☐ 3 Gather and analyse information Maintain information and information systems Develop and apply workplace solutions Compile reports from information systems and other sources Present information Undertake research and analysis of issues Apply analytical skills Analyse and comment on management reports ASO-4- Non-Supervisory ☒ Compose workplace documents COMPETENCY 6: (Operational) Use workplace communication strategies COMPETENCY 7: (Organisational) Uphold compliance with legislation in the public sector and apply government processes and systems COMPETENCY 8: (Organisational) Uphold the values and principles of public service 4 ☒ ☐ ☐ ☐ ☒ ☐ ☒ ☐ ☐ ☒ ☒ ☐ ☐ Engage in workplace discussions Manage meetings Make presentations Provide, seek and act on workplace feedback Build internal links with key internal stakeholders Identify legislative requirements Comply with legislative requirements Assist others to comply with legislative requirements Apply information relating to the machinery of government Apply knowledge of organisational functions Apply knowledge of protocols Apply knowledge of organisational linkages Report incidents of non-compliance ☒ Contribute to an ethical public sector workplace ☐ Participate in ethical decision making ☒ Promote ethical standards ASO-4- Non-Supervisory Special Conditions: Will be required to have a satisfactory Criminal History & Background Screening Check prior to being employed and every three years Eligible to work in Australia Out of hours work may be required and a flexible approach to hours of duty and the taking of leave is essential. Corporate Responsibilities: Maintain a commitment to TAFE SA values, Equal Employment Opportunity, Diversity, Ethical Conduct, Work Health & Safety and Record-Keeping within legislative requirements according to the principles of the Public Sector Act 2009. Actively participate in TAFE SA Performance Coaching Program. Corporate Delegations The Graphic Designer has a responsibility to know TAFE procedure around contracting and exercises particular powers within set categories:1 Signed by Employee___________________________Date____/___/___ Manager__________________________Date___/___/____ 1 5 Approved by Line Refer to Intranet for current and updated delegation levels. ASO-4- Non-Supervisory