CURRENT AND FUTURE DEVELOPMENT PLANS
PRESENTED BY
Willy K. Kamau
Quality Water, Quality Life
OVERVIEW

The company was incorporated under the Company’s
Act Cap 486 by Certificate of Incorporation Number
C.128339 dated 14th September 2006.

Nakuru Rural Water and Sanitation Company Limited is
a Water Service Provider (WSP) under the County
Government of Nakuru and the Rift Valley Water
Services Board who are the License holders.

The company is thus a legally constituted entity
capable of undertaking its functions as stipulated in its
Articles and Memorandum of Association.
CONT.

The Board of Directors has 9 members who represent
various stakeholders including 2 Directors from the County
Government
of
Nakuru,
the
representatives
of
Gilgil/Naivasha, Subukia/Bahati, Rongai, Molo, Njoro and
Kuresoi constituencies and the youth.

The service area of the company is the whole of Nakuru
County except Nakuru and Naivasha Sub Counties.

The total population within our service area is 511,586.
However, we only provide water to an estimated population
of 304,693. The rest are served by CBO’s through
community projects
MANDATE
•
Nakuru Rural Water and Sanitation Company was primarily
established to provide water and sanitation services within its
service area in accordance with Section 55(1) of the Water Act
2002.
•
It shall implement financially viable practices and apply
commercial principles in the provision of services.
VISION
• To be the leading water and sanitation
services provider in the country
MISSION
•
To provide sustainable quality water and
sanitation services to consumers within our
service area at competitive rates
CORE VALUES
•INTEGRITY AND PROFESIONALISM
•TEAM WORK
•CUSTOMERS FOCUS
•COMMITMENT
. NRW REDUCTION PLAN.
INTRODUCTION: GENERAL OVERVIEW OF THE COMPANY.
A major challenge affecting NARUWSCO is accounting for the water
produced. This makes it difficult for the company to meet its obligation
in service delivery.
At present water from some sources is estimated and more than 70%
water connections are on flat rate, average assessment and faulty
meters making hard to account for the water accurately.
The unaccounted for water (NRW) for the company at present is 62%
which is quite high compared with the recommended standard of 25%.
The high percentage of the unaccounted for water seriously affects the
financial viability of water utilities through lost revenue and increased
operational costs.
For sound and sustainable management of the water, the company has
come up with short term and long term plan to address this issue.
NRW
MID-TERM
REDUCTION
PLAN
PROPOSED SHORT TERM
ACTIVITIES.
ANTICIPATED RESULT
TIMEFRAME
1. Training of meter
readers/billing clerks/staff on
the wide target for NRW
reduction based on (awareness,
location and repair (ALR) .
Meter readers /staff/billing
clerks will promote ownership in
implementation of the NRW
programme
It will promote competence in
customer service delivery.
6 months
2. Replacement/Repair of all
defective production meters,
zonal meters and consumer
meters.
For accurate accountability at
production and zonal points.
Improved metering accuracy
helps contribute towards
improved revenue billing,
collection with corresponding
improvement in service delivery.
The overall aim of this is to
reduce high levels of NRW.
Incase we get a donor, we
intend to finish within 2 years
3. Stakeholders and
other relevant authorities’
involved in addressing the
reduction of NRW by
having several barazas
Involvement of stakeholders and
other relevant authorities will help in
overcoming illegal uses of water,
interference of water meters,
unauthorised connections and self
reconnection.
This will promote reduction of NRW.
Continous
4. Updating and
upgrading of billing
software and hardware
and train personnel on
the same.
To improve data integrity on billing.
4 months
.
5. Improve the
Promotes more efficient usage of
infrastructure by
existing water, open up of dry areas
upgrading the distribution and help in NRW reduction.
system to eliminate the
existing spaghetti network
3- 5 years
6. Data collection using GIS:i. Training
ii. Connection details.
iii. Main & service pipeline location.
iv. Data entry.
v. Data compilation.
vi. Map preparation and printing.
GIS data having been captured in
the map of the area will help the
NRW management team to
monitor the trend of connections,
pipeline leakages and in future
the data will be incorporated with
billing.
A consultant has
been appointed by
the Regulator for
population data.
Hoping to get
support from
development
partners
7. Upgrading of pumping
equipments to improve efficiency
Reduction of high electricity
consumption
3 years
SOME OF THE CHALLENGES OF THE COMPANY INCLUDE:
1. Poor reticulation in most areas resulting in huge water losses due to
frequent leakages and bursts, hence reducing revenue and coverage;
2. Low metering ratio resulting in low revenues because majority of
consumers are billed on either flat rate or average assessment which
are not accurate. The metering ratio is currently 30%;
3. Escalating costs of essential inputs like chemicals and energy.;
The Managing Director
Nakuru Rural water & sanitation
Company Ltd
P. O. BOX 386- 20100
NAKURU
THANK YOU