Position Description
Position Title
Non Residential Withdrawal Coordinator
Program
Non Residential Withdrawal
Status
Full Time
Tenure
30 June 2015 with possibility of extending
Reports to
One catchment Manager (and closely liaises with others)
Location
TBA
Classification
ReGen & Australian Nursing Federation Collective Agreement
Date
May 2014
Position Overview
Non-residential withdrawal service refers to a consolidation of what was previously home-based
and outpatient withdrawal. This service type is most suitable for low-risk clients with sufficient stability
and supports in their lives to safely undertake a withdrawal episode in a non-residential
environment. The service is provided in collaboration with medical services (GPs or hospitals), and
care and recovery services if complex issues are present and longer term support is necessary. The
service will operate during standard business hours from Mon-Fri and provide after-hours support
where required. The NRW team will work closely with catchment-based intake and assessment
services to provide client support prior to NRW treatment entry where required.
The Non Residential Nursing Coordinator position coordinates the operation of NRW teams across
the multiple catchments. The coordinator reports to one catchment manager and liaises with all
others. The coordinator provides leadership in areas including policy and practice development
and monitoring service outputs, outcomes and standards. The coordinator supervises the NRW
nursing positions across the catchments. The coordinator contributes to ongoing staff professional
development and provides secondary consults to all catchment based services. The position is also
responsible for a small client case load.
Key Responsibilities
Provision of services
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Develop policies, procedures and operational manuals to ensure the development and
delivery of high quality, evidence-based NRW services over multiple catchments.
Monitor, evaluate and report on the overall performance of the NRW program over the
catchments in which ReGen is contracted to provide services.
Coordinate the administration of the service delivery of the NRW program across multiple
catchments according to agency policies and procedures and funding body requirements.
Assist the catchment managers as needed with the development and implementation of
action plans, budgets and professional development plans for all the catchment based
NRW services.
Liaise closely with other catchment-based service streams (Intake and Assessment,
Counselling, Care & Recovery Coordination, Residential Withdrawal and Rehabilitation and
Youth services) as well as related sectors to provide an integrated catchment wide service
response.
Act as the point of contact for the NRW program and provide secondary consultation to
other service types and collaborating organisations in ReGen-funded catchments.
Provide supervision and conduct performance appraisal for NRW nurses in each of the
catchments.
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Monitor and oversee the development and implementation of the role of AOD Support
Workers and Peer Workers role within NRW.
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Maintain a small clinical caseload and provide high quality engagement, assessment,
treatment and support services to individuals and their families, using best practice
principles including Family Inclusive Practice and Dual Diagnosis Principles.
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Provide high quality, evidence based services to assist with the clinical assessment and
medical management and supervision of clients wishing to reduce, stabilise or cease their
problematic use of alcohol or other drugs.
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Coordinate and participate in the on call roster.
Professional Liaison and Consultation
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Develop and maintain effective relationships across catchments with NRW teams,
catchment managers and collaborating organisations in the provision of high quality NRW
Services.
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Build effective relationships with medical (GP and hospital-based) and other services (eg.
mental health) to maximise collaborative and integrated NRW service provision and positive
client outcomes.
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Provide leadership in team planning, steering groups, reference groups and working parties
inside and outside the agency as appropriate.
Leadership
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Provide strategic direction, leadership and innovation in regards to the provision of NRW
services.
Engage in research projects and service reviews that enhance the development and
provision of NRW services.
Take an active role to ensure all procedures and relevant systems necessary for the smooth
running of NRW services across multiple catchments are implemented, understood and
adhered to on an ongoing basis.
Contribute to internal and external committees and working groups aimed at enhancing
service responsiveness.
Supervision and professional development
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Actively participate in ongoing professional development via the annual performance
reviews, individual and group supervision provided by ReGen and attend relevant training
as required.
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Provide supervision including case load and client management review and support for
NRW Nurses across multiple catchments.
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Facilitate NRW team meetings including via videoconferencing for remote catchments
where appropriate.
Quality Assurance
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Contribute to the achievement of quality improvement, both in terms of individual and
program performance by encouraging an environment where high quality work is achieved
and supported by the adherence to/development of quality systems documentation.
Promote a legislative compliance culture throughout the organisation, and ensure that staff
members In NRW services are fully conversant with relevant laws, regulations, industry codes
and policies/procedures that may impact on their day-to-day activities.
Monitor compliance with legislative requirements and risk management strategies within
area of responsibility, and report breaches and incidents to the Responsible Officer and/or
other Officers as required
Participate in Clinical Governance Committee to formulate, monitor and implement
changes in clinical practice, workforce development and risk management across the NRW
services.
Administration
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Ensure adequate systems are in place so all NRW service records are maintained according
to legislative requirements.
Ensure the maintenance of up to date progress notes, case files and data entry across the
teams, and that they are kept in a confidential manner.
Ensure accurate and up to date records are kept regarding operational activity ie:
Timesheets, meeting minutes, supervision records etc.
Prepare and submit reports as required.
Contribute to the development, implementation and review of agency and program policy
and procedures
Adhere to site specific policies and procedures where applicable.
Undertake other duties as directed by the catchment manager.
Behaviours and Attitudes
Whilst executing the key responsibilities you are expected to demonstrate the following attitudes
and behaviours:
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Understanding of the philosophy of harm minimisation.
Teamwork & Collaboration: Work effectively with team members and work groups to
accomplish organisational and team goals; respect the needs and contribution of others.
Innovation: Generate creative solutions, be proactive and a self-starter, seize opportunities
and act upon them, to achieve better outcomes for our agency, clients and stakeholders.
Creativity and Flexibility: Be adaptable, receptive to new ideas, respond and adjust easily
to changing work demands and circumstances.
Life-long learning: Recognise that ongoing professional development and skill
enhancement is necessary in order to contribute to the growth of knowledge within the
agency.
Leadership: Be solution focused and, proactive. Work collaboratively with others and
recognise, acknowledge and nurture their abilities.
Communication: Effectively express ideas in individual and group situations, adjusting
language or terminology to the needs of the audience.
Health & Safety: Carry out tasks with an awareness of Health and Safety concerning self,
others and their environment.
Key Selection Criteria
Qualifications
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Registration as a current Div 1 or Div 3 Nurse as per the Victorian Nurses Registration Board
Certificate IV in AOD or have completed the core competencies (or able to complete
within the first 12 months of employment).
Competencies in dual diagnosis (or able to complete within the first 24 months of
employment).
Note: refer to appendix A for details on competencies
Skills and Experience
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Demonstrated experience in program coordination across different locations.
Demonstrated experience in development, implementation, monitoring and evaluation
of clinical programs.
Extensive experience working with people with AOD and/or Mental Health issues.
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Sound knowledge and understanding of screening, assessment and community based
treatment for all clients with AOD and mental health issues.
Sound understanding of alcohol and other drug withdrawal provision in non-residential
settings.
Proven ability to provide leadership and supervision to others.
Proven ability to work with a range of people and organisations (including specific
groups such as Aboriginal, CALD and Forensic clients).
Ability to collaborate effectively with clients, families, colleagues, stakeholders and other
service providers.
Ability to convey warmth, openness, empathy and concern for the welfare of clients.
An understanding of the issues related to marginalised groups and a commitment to
working with these groups.
Current Driver’s License.
Employment Conditions
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Employees must be willing and able to travel during the course of fulfilling the duties of their
position, and may be required to operate out of various ReGen locations.
To ensure we offer accessible services to clients and families, ReGen offers some programs
that are outside of normal business hours. Employees in these programs are required to be
available to work after hours as agreed with their supervisor.
All employees are required to undergo a police check and those in clinical positions a
working with children check. Any offer of employment is subject to the result of these
checks.
Employees in clinical positions are required to maintain up to date first aid and CPR training.
Employees are required to familiarise themselves with and abide by ReGen policies,
procedures, guidelines, operating manuals and relevant legislative compliance
requirements.
Employees are subject to the terms and conditions as per the relevant ReGen Collective
Agreement.
ReGen is an equal opportunity employer and committed to the provision of a child-safe
organisation.
Organisation Profile
ReGen is the leading alcohol and other drug (AOD) treatment and education agency of Uniting
Care Victoria and Tasmania.
ReGen exists to promote wellbeing and reduce the harm from problematic alcohol and other drug
(AOD) use. Our services are consistent with the harm minimisation framework that underpins the
national and state drug strategies. In keeping with these strategies we are committed to minimising
the health, social and economic harms to individuals, families and communities resulting from
alcohol and other drug use. ReGen provides evidence-based programs that integrate established
research findings with over 40 years’ experience in service delivery.
Organisation Values
Hope
Empowerment
Respect
Social Justice
Integrity
Affirming the possibility of change for all
Seeking to enhance people’s strengths and enabling people to speak and act for
themselves.
Accepting all people as they are and acting with compassion, empathy and
fairness
Supporting the right of all people to be treated equitably and with dignity
Upholding honesty, openness and responsibility in all our actions
Appendix A
AOD and Dual Diagnosis Competencies
The competencies required in the first 12 months are;
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CHCAOD402B: Work effectively in the alcohol and other drugs sector
CHCAOD406E: Work with clients who are intoxicated
CHCAOD408B: Assess the needs of clients with alcohol and/or other drug issues
CHCMH401A: Work effectively in mental health settings
CHCCS521: Assess and respond to individuals at risk of suicide
The competencies required in the first 24 months are;
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CCHCMH504E: Provide a range of services to people with mental health issues
CHCAOD510B: Work effectively with clients with complex alcohol and other drug issues
CHCAOD511C: Provide advanced interventions to meet the needs of clients with alcohol
and/or other drug issues